2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,234 miles

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problem #1

Mar 132007

PT Cruiser 4-cyl

  • Manual transmission
  • 70,234 miles
PT CRUISER 2003 fog lights came on without warning, battery ran dead, cost over $200 to replaces the turn signal stalk. Chrysler mechanics were aware of this issue and clearly were enjoying the profits. They refused to cover the repair or participate in any way. I submitted a request for consideration to Chrysler, which they rejected because the car has 70,000 miles on it. Reference number: 16043282, email case number: 1688956. Obviously, the number of miles on the car have nothing to do with the turn signal stalk wearing out! this was obviously a poorly-designed part, judging by the number of other owners who have complained about the same problem. While I appreciated that my warranty was up, problems of this nature should receive active consideration for compensation. This was not going to make or break Chrysler, although it has a significant impact on me. I would think you would be interested in having me tell people how impressed I am with your support for such a situation, rather than tell them they should avoid Chrysler products because they could easily find themselves in my situation. I plan to make good on my statement to pursue other avenues of satisfaction. Was there anything you could do to help?

- Rochester, NY, USA