1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,495 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Chrysler Pacifica. The contact stated that the subframe to the vehicle was corroded. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe failed and needed to be replaced. The vehicle was not repaired. The local dealer (nelson auto group Chrysler, Jeep, Dodge, Ram, 481 S. main street, mt victory, oh 43340) was contacted and informed the contact that the vehicle was not safe to drive. A loaner vehicle was provided. The manufacturer was notified of the failure and would not assist due to the excessive mileage on the vehicle. The failure mileage was approximately 300,000.
- Kenton, OH, USA
The contact owns a 2004 Chrysler Pacifica. While driving at various speeds, there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. The VIN was not available.
- Johnstown, PA, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the subframe was rusted and cracked. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 158,000.
- Chicago, IL, USA
The contact owns a 2004 Chrysler Pacifica. While an independent mechanic was performing routine maintenance on the vehicle, it was discovered that the subframe was severely corroded. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 107,339.
- Marion , IA, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent mechanic for inspection where the mechanic discovered that the vehicle had experienced severe rusting and corrosion to the engine cradle and sub frame. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 73,000.
- Mahopac, NY, USA
The contact owns a 2004 Chrysler Pacifica. While the vehicle was having an oil change performed, the technician noticed that the passenger side subframe started to corrode. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 104,000.
- Wallingford , CT, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the steering wheel locked several times while driving various speeds. A local mechanic stated that the subframe and engine cradle were corroded, fractured, and contained holes. The vehicle was deemed as unsafe to drive. The manufacturer stated that the engine cradle replacement warranty had expired. The vehicle was not repaired. The approximate failure mileage was 110,000.
- Yutica , NY, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the frame and engine cradle were completely corroded. Due to the failure, a hole developed on the frame. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 149,000. Updated 10/10/14
- Annville, PA, USA
The contact owns a 2004 Chrysler Pacifica. While the vehicle was undergoing a routine inspection, the contact was informed that the subframe was corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,500...updated 10/01/14 updated 2/27/2015
- Olyphant, PA, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving approximately 30 mph, she noticed a grinding noise. The vehicle was taken to the dealer for diagnosis where the technician was unable to diagnose the failure. The vehicle was later taken for state inspection where the contact was informed that there was corrosion and holes throughout the sub frame. The manufacturer was made aware of the failure and stated that because the contact did not reside in one of the states listed in their extended warranty, they could provide no assistance. The vehicle was not repaired. The approximate failure mileage was 67,000.
- Massena, NY, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that upon inspection, the entire sub frame was found to be corroded. The vehicle was taken to a independent mechanic which stated that the sub frame had to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 119,000. The current mileage was 120,000.
- Glenview, IL, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that while having the oil changed, the contact noticed the sub frame cradle was rusted on both sides. The vehicle was taken to an independent mechanic but the vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 108,000. Updated 12/23/13
- Auburn , NH, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the front end made a loud noise when driving at various speeds. The vehicle was taken to a mechanic where the sub frame was found to be severely corroded. The manufacturer advised that the vehicle was not included in the sub frame warranty. The vehicle was not repaired. The failure and current mileage was 139,000...updated 05/10/13 updated 05/24/2013
- Glenmont, NY, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that while having routine maintenance performed on the vehicle by a personal mechanic, the vehicle was found to have a rusted engine cradle and sub frame. The manufacturer was notified of the failure and offered to cover half of the cost of the repair. The vehicle was not repaired. The failure mileage was 100,150 and the current mileage was 100,300. The VIN was not available.
- White Lake, MI, USA
The front subframe on my car has rusted pretty bad, I only lived in NJ for a little over a year. I got the car used when it had 40 thousand miles on it in Georgia. It went through all the checks and somehow in another 40 thousand it gets holes in the front subframe! I read that this has happened a lot with this car and it seems that a lot of owners got it replaced even after 5 year warranty!
- Beaverton , OR, USA
The contact owns a 2004 Chrysler Pacifica. The contact was driving 35 mph when a noise emitted from under the vehicle. The vehicle was taken to the dealer where the dealer confirmed there was corrosion under the vehicle near the engine. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 88,000 and the current mileage was 89,000. Updated 02/0812 updated 03/12/12
- Shelton, CT, USA
The contact owns a 2004 Chrysler Pacifica. The vehicle was taken to the dealer for routine maintenance when the technician stated that the front cross member was severally corroded and would need to be replaced. The manufacturer was made aware of the failure and advised that they could not offer any assistance because the warranty was expired.. the vehicle was not repaired. The VIN was not available. The approximate failure mileage was 94,000.
- Concord, OH, USA
The contact owns a 2004 Chrysler Pacifica. The contact stated that the sub frame was rusted and cracked under the front passenger side of the vehicle. The vehicle was taken to the dealer where the contact was advised that there was no warranty for the sub frame. The VIN was not available. The current and the failure mileages were 115,017.
- Macungie, PA, USA
Had vehicle in for replacement of starter. Mechanic noticed the subframe was completely rotted and no longer performing its intended purpose. Chrysler general information yielded no results as there is no recall on that part. Local dealership indicated the replacement part was $3585 (new) but there was no warehouse where such part was stocked. No used alternatives are available. Car has 160K in miles, 2004. Still has life in it but now it's unsafe to drive.
- Burton , OH, USA
- Chicago, IL, USA