10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
43,713 miles

About These NHTSA Complaints:

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problem #5

Jul 192013

Pacifica

  • miles
Bought 4 Michelin latitude tour hp tires in Oct 2011 for our 2004 Chrysler Pacifica AWD. The car came with Michelin tires without any problems. So we wanted the same type tire for replacements. Tire id # B9H2xkwx1910-----1 tire dot # B9H2xkwx1911-----2 tires # B9H2wkwx2211----1 tire size 235/65zr17 part # 33809 55,000 mile warranty tires were rotated every 3,000 miles after the July 2013 tire rotation the tires began a woop woop sound at all speeds. Sound very noticeable. Tires again rotated and rebalanced(with no change) 2 months later and they still have this sound. Have had the car back to the tire dealer several times for more rotations and balancing( no change needed) with out any resolution to the problem. Tires are still on the car with only11,000 miles on the tires since purchase.

- Bigfork, MT, USA

problem #4

Sep 092013

Pacifica

  • 143,565 miles
These vehicles have a bald problem with the tires going bald way too soon and that is a safety hazard they shouldn't have to be replaced every 10,000 miles I always got new tires at 45,000 to 60,000 but now I cant wait that long. I've seen many of other complaints about this not just me. I did plenty of research before I filed a complaint about this..

- Latta, SC, USA

problem #3

Apr 012007

Pacifica

  • 55,000 miles
I had a bad vibration in the front. So I took it to the dealer since I had a factory extended warranty bumper to bumper., they said the car needed tires. So I changed the tire it still vibrated. Go back now it is the rack & pinion bushings are bad. But I need to replace the K frame because a weld is broken. They say I broke it cause there are scratches on it. {not that vibration did it} so I paid to have a new one put in. 8 months later the motor mounts break and the engine drops 2" from the ground. Thank god my family was not driving down a highway. So I take it back and they say because there is scratches on it again that broke the bushings.once again I ended up paying to have it fixed.

- Lafayette, CO, USA

problem #2

Apr 192009

Pacifica

  • miles
I purchased a Chrysler pacific 2 weeks ago and immediately found issues with it I took it back and asked for it to be fixed. They kept it for a day and nothing was done. I got to work oneday and it would not start. I took it somewhere else to be looked at and was told the front tires rods were bad, the stabilizer was bad and 3 tires bald. I cant get the dealer to take me out of the loan and give me my money back what can I do?

- Columbia, MD, USA

problem #1

Aug 312008

Pacifica

  • 20,000 miles
The contact owns a 2004 Chrysler Pacifica. While driving 65 mph, the vehicle made a puffing noise. The contact drove up the on ramp and the vehicle began to smoke. The tires caught fires. She exited the vehicle and noticed flames on the undercarriage of the vehicle. The police and fire department were notified. The vehicle was towed and a police report was filed. The current mileage was unknown and the failure mileage was 20,000.

- Clinton Township, MI, USA