5.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,550 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Just two weeks before the ABS sensor light came on (at 38000 miles), we had the car serviced for faulty power seat control. The seat started to adjust on its own, the message stated that there was a problem with the memory selection. However, we had not programmed seating positions. In fact, we didn't have the keypad! the ABS sensor came on suddenly. I was driving at a low speed of around 30 mph. I heard a rolling noise and felt the rolling or scrubbing underfoot. Two weeks after that I began to hear the sound without engaging the brakes. We've had problems from the beginning. The servicemen couldn't find the problem when we presented it less than a month after purchase. Then, another arose. Then, another. Unfortunately, the value of the vehicle is far less than what's owed (depreciation), and I feel "caught between a rock and a hard place." Will someone make good on this?
- Alexander City, AL, USA
In the 15 months that I have owned Chrysler Pacifica the air bag warning light on the dashboard has come on four times. In three of these instances the car was on the highway going a high rate of speed of 65 mph. The fourth time involved in-town driving. In each case the light stayed on until the next time the engine was turned off. I have brought this to the attention of the service department. They have checked it twice for codes. However, they tell me that no code has been recorded or that the system has erased any code that might have been recorded. The dealership has told me that there is nothing they can do to find out what the problem is or to fix it unless I bring it in when the light is on. This is almost impossible to do since it happens randomly, no-where near the dealership and not at a time when I can just stop and run my car in for service. They also told me that the air bags will not deploy when the light is on. I am very concerned for my family's safety since this has happened several times, and we could easily have been involved in an accident during one of these prolonged times when the airbag warning light has been activated. I am also concerned that the people who should know how to fix the problem can't seem to do anything without a computer diagnostic which they can't get unless they catch the problem as it is occurring.
- North Canton, OH, USA
I bought a 2005 Chrysler Pacifica in July 2005, and the passenger airbag turns on and off randomly with my wife in the front seat. She weighs 100 lbs. Chrysler has checked out the seat, and Chrysler says it is normal, given my wife's light weight. Chrysler says that the airbag shut off is for my wife's protection. However, she does not change her seating position to cause the airbag to turn off. I can't see how this airbag can be characterized as normal if half the time my wife is protected and half the time she is not. In which mode is my wife safest? she either is safe or she is not safe, but Chrysler can't have it both ways. I think this is a defect in the passenger airbag system in the Pacifica, and Chrysler is not making any change to this.
- Fairfax Station, VA, USA
- Grand Rapids, MI, USA