10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 20,389 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was in a car accident and the front right fender, hood, grill and right headlight were smashed in but the front airbags failed to deploy. I expected them to deploy during the crash and the fire department on the scene also expected them to deploy at any moment after the crash, but they never did.
- Apex, NC, USA
On October 25, 2006 I drove down my lane in my 2005 Chrysler Pacifica to pick up my mail at the end of the driveway my 4 year old daughter was in the back seat in a car seat. After retrieving my mail. I backed up and bumped a small tree. I then put the car in drive and at that moment was propelled forward at a high speed without my foot on the gas pedal. Within an instant I collided with a larger tree. I hit my head on the windshield, breaking the glass. No air bags deployed. The entire front bumper of the car was destroyed at the center point. My daughter bit her tongue, but otherwise was fine. The car could not be moved after that as the steering fluid was emptied onto the driveway. We filed a police report and had aaa tow the car. I was then taken to emergency. I had hit my hard enough to break the windshield and had cat scan and reported to have a concussion. The damage to the car was approximately $7000. My insurance company, westfield insurance covered everything except a $500 deductible, and did supply me with a rental car for 30 days. On November 25, 2006 I received mail from Chrysler informing me of a fuel pump recall. On Monday, directly after picking the car, I immediately took the car to the Chrysler dealership for the recall. I will not drive it again until the fuel pump has been repaired. I know that the reason I went forward without my foot on the gas was due to fuel injection or fuel pump issues. On Tuesday November 28, ladd hanford Chrysler informed me that their computer that would be fixing the software issues that cause the fuel pump to malfunction was not working. They wanted me to pick up my Pacifica and bring it back at a later date'''' I would not be doing that, because I am completely skeptical of the safety on my car. I will not drive it until in has been repaired. The dealer took it to another nearby dealership to resolve the issue, only to discover that they also could not fix the software glitch.
- Lebanon,, PA, USA
- Richmond, KY, USA