The contact owns a 2005 Chrysler Pacifica. The contact stated that while stopped at a traffic stop, a vehicle crashed into the rear of her vehicle. The contact was pushed forward from the force of the impact however, her seat belt failed to restrain her and her face was thrown into the steering wheel. The contact's vehicle then crashed into a preceding vehicle. The contact's seat belt then became completely unlatched and the air bags also failed to deploy. The contact sustained injuries to the neck, back and the face. The vehicle had not been diagnosed for the failures of the seat belts or air bags. The failure and current mileages were 94,308. Updated 10/17/12 updated 10/23/2012

- Marshalltown, IA, USA

Seat belt / restraint connector lock failed to properly function. This was communicated by children complaining that the seat belt not working. While attempting to make another seat in the vehicle available and verifying that seat belt was functioning properly, it was notice I notice could here loose part in the internal locking mechanism connector harness. I used a flash light to see the part. I could only detect/see a small broken black plastic item. This is a high concern and is directly related to safety.

- Philadelphia, PA, USA

The contact owns a 2005 Chrysler Pacifica. The contact stated that the seat belt for the driver's seat would not latch. The contact took the vehicle to a mechanic and was told that the seat belt needed to be replaced. The failure mileage was unknown, but the current mileage was 106,000.

- Santa Rosa Beach, FL, USA

When I initially purchased my vehicle, 2005 Chrysler Pacifica, from genesis auto sales located at 1005 springdale rd in austin, tx. 78721 there was noise by the front left tire. After bringing this to the companies attention they agreed to fix it. The kept the vehicle about a week. The day I picked it up my father looked it over and found duct tape on the part, cv joint. I took the vehicle back and also mentioned the horn also went out. The company agreed to fix this again as well as perform my inspection as the sticker had expired. The car was kept another 2 weeks. When the vehicle was picked up for a second time the car began overheating. At this time my father and mechanic looked it over and found a busted hose, but they noted that the cv joint was duct taped again this time covered in grease. He also noted missing lug nuts on all tires. I brought this up to the company again who refused to listen. I filed a complaint with dmv, BBB, oag, ftc and dps. Dps sent out an investigator who took pics as well and also noted that the tint on the vehicle was illegal and that not only were lug nuts missing but the lug bolts were broken off. All this as well as the motor mount have since been replaced. The bolts holding the cv joint and motor mount were also found not to be the proper size. On 12/24/11 as I was driving my seat belt became unbolted from the vehicle. I was able to place it back in where it came from but it is not secure. The company refuses to help with these problems and I will be pursuing legal action as all problems with the vehicle have been safety hazards and I am now unable to drive the vehicle for fear myself or my family will be injured as im not sure all problems have been fixed as different noises still occur.

- Austin, TX, USA

The contact owns a 2005 Chrysler Pacifica. While driving 55 mph, the contact attempted to drive around an unknown object in the road and lost control of the vehicle crashing into a guardrail. The contact and the passenger were knocked unconscious upon impact and the air bags did not deploy. In addition, the seat belts did not restrain the occupants in their seats. The contact sustained broken ribs and a head injury. The passenger sustained a severe head injury and a broken wrist. A police report was filed. The vehicle was not repaired. The failure and current mileages were 39,990.

- Durham, CT, USA

I was in an accident where I hit a bridge on I-75 going roughly 70mph. I hit the bridge head-on. Nether of the airbags opened nor did the seat belt lock.

- Richmond, KY, USA