10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
127,500 miles

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problem #1

Dec 312018

Pacifica

  • 127,500 miles
While driving 40mph the hood flew open and smashed into the windshield, blocked my view while driving & nearly caused a fatal crash. This is the second time this has happened though the first time, it stayed latched just enough that the hood just vibrated & rattled giving me enough time to pull over on the highway, open it & slam it shut again. I'm now terrified to drive the car for fear it will happen again and cause serious injuries or a fatality. Chrysler should be forced to recall all their vehicles and replace the hood latch. My car was in mint condition and will now cost thousands to repair. There were no warnings lights or info displayed on the dash indicating the hood wasn't latched so no way of knowing there was a potential (serious) problem. It's shocking there's no sensor that tells you it's open/unlatched like there is when a door isn't closed properly.

- Oxford, CT, USA

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