10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side sliding door operated independently. Doan Dodge Chrysler Jeep Ram Fiat (4477 ridge rd w, rochester, NY) was contacted and confirmed the failure on the vehicle; however, no remedy was offered because the dealer needed to contact the manufacturer. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 12,000.
- Rochester, NY, USA
The contact owns a 2017 Chrysler Pacifica. While the passenger was entering through the passenger side sliding door, the driver started the engine and the sliding door immediately reversed to close, trapping the passenger's leg against the door panel. The door would not reverse direction after making contact with the passenger's leg. There were no injuries. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,598. Updated 10/25/17
- Christiana, PA, USA
- Staten Island, NY, USA