8.7

pretty bad
Typical Repair Cost:
$800
Average Mileage:
38,350 miles
Total Complaints:
3 complaints

Most common solutions:

  1. replace the brake booster and other small parts (2 reports)
  2. not sure (1 reports)
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problem #3

Jul 052018

Pacifica Touring L

  • Automatic transmission
  • 44,000 miles

My brakes would hiss and then after fully compressing them, the van would start rolling forward. This was the first of many problems we've had with this van. I would not recommend this vehicle at all.

- M L., Albany, LA, US

problem #2

Jul 192019

Pacifica Touring 3.2L V6

  • Automatic transmission
  • 48,000 miles

Intermittently over a few week period, when the brake pedal was pressed at a traffic light, the pedal would go soft and the car would start to move forward. I would press the pedal harder and it (sometimes) pushed back against my foot. On two other occasion when trying to stop when coming to a traffic signal the brakes were slow to respond, as if they were not power brakes, and I had to really lean on the pedal to stop the car. This must be a frequently recurring problem given the fact that several other owners have posted the same/similar problem with their car AND, when the mechanic who fixed the problem could not get a replacement brake booster for more than three weeks because there was a 3 to 6 week NATIONAL back-order for the part, according to the Chrysler dealer in our area.

- azbogers, Las Vegas, US

problem #1

Jul 142019

Pacifica

  • Automatic transmission
  • 23,000 miles

While taking my wife to the local ER during a steady rain, we stopped at stop sign controlling traffic in (4) directions. While braking to allow pedestrians to pass the brakes begin making a hissing noise, the brake pedal began pulsating then the brakes released. My first thought was to begin stepping on brakes as there was a nurse going to parking lot directly in front of my vehicle. The car stopped and I immediately pulled over into a parking space and visually inspected the brake pads (which were ok pads were of sufficient width far from sensors) I also checked brake fluid which was at the max fill line. This was the scariest issue I have ever experienced in my 30 years of driving. I have driven commercial vehicles since age 21 have never been involved in a collision of any kind. I have re-certified in defensive driver courses over the last 30 years. This incident truly scared me a defenseless health care professional/pedestrian could have been harmed.

- Miran B., Lawrenceville, US