10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
21,001 miles

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« Read the previous 20 complaints

problem #239

Jan 212020

Pacifica

  • 70,500 miles
When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal

- Brazil, IN, USA

problem #238

Jan 132020

Pacifica

  • 56,000 miles
We have taken our 2017 Chrysler Pacifica to the dealer twice for a continuous issue of hard shifting mostly in 1st & 2nd gears. We have been jolting and have had the vehicle completely shut off on us.I was going about 12 mph. On Monday, Jan. 13, 2020 my 3.5 yo daughter and I were on a slight hill and the car seized up and lost all function. I slide (I was on a dirt road with some snow) into a ditch and looked out the window to see a large amount of red fluid on the ground. When I exited the vehicle I noticed the distinct smell of transmission fluid. My daughter and I were stuck for hours dealing with this situation. I feel very unsafe in this van. I am concerned if they try to "fix" the problem I will be in the same situation again.

- Temecula, CA, USA

problem #237

Jan 182020

Pacifica

  • 60,000 miles
When making a slow turn (15 mph) the transmission first lurched then banged into next gear. The front wheels slipped and lost traction sending the car out of the pavement. I was able to regain control. Then when merging into the highway the transmission failed to reach higher gears leaving us running at just 30 mph and almost being rear ended several times just then the engine light came on. It is the 3rd time this transmission issue has happened. Chrysler replaced the transmission body valve the first time, the second time the whole transmission was replaced both times it took about 30 days to perform the repair.

- Wantagh, NY, USA

problem #236

Jan 012020

Pacifica

  • miles
Has a hard shift when switching gear. Feels like you have been rear ended. I took it to the dealer to get fixed, they told me it was a software update only...this hasn't fixed the issue. Now it shifts hard and is slipping constantly anytime the vehicle reaches above 30mph. The hard shifts cause whiplash to children and adults in the vehicle.

- Monett, MO, USA

problem #235

Jan 032020

Pacifica

  • 43,300 miles
Transmission intermittently jerks violently when accelerating from around 10-20 mph. This happens most often when we slow down to make a turn and are not coming to a full stop. So when we begin to accelerate after the turn, the van loses all forward momentum and feels like it's in neutral for about 2 seconds and then suddenly lunges forward throwing our heads back into the headrest pretty hard. We've been extremely close to being rear ended twice the past month. This transmission issue has happened roughly 25 times since we bought the van in Oct. 2019.

- Broken Arrow, OK, USA

problem #234

Dec 282019

Pacifica

  • 80,000 miles
The transmission slipped out of gear and wouldn't shift. The problem occurred while I was driving on the street. This comes after numerous rough shifts that I was told was a computer issue on the transmission.

- Superior, CO, USA

problem #233

Dec 272019

Pacifica

  • 40,000 miles
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.

- Palmetto, FL, USA

problem #232

Dec 272019

Pacifica

  • 85,000 miles
While driving approximately 65mph on the highway, all of the lights on the dash came on and the car started to slow down even though I had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the P did not light up. While in park the car was jerking forward and I could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.

- Jacksonville, AR, USA

problem #231

Dec 262019

Pacifica

  • 45,000 miles
While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.

- Elmhurst, IL, USA

problem #230

Mar 012019

Pacifica

  • 30,000 miles
The van will sporadically not respond to acceleration between 15-20 mph and will suddenly jerk rather vigorously. It feels very unsafe especially when rear traffic is fast approaching. I have read countless complaints of this same exact issue with this van in various different forums and websites. Owners contacting Chrysler and dealerships with no positive outcome. We justly need an investigation.

- Maricopa, AZ, USA

problem #229

May 012017

Pacifica

  • 1,000 miles
Van stalls and jerks

- Gaithersburg, MD, USA

problem #228

Dec 222019

Pacifica

  • 46,000 miles
There has been more than one occasion where my car would shift from drive to neutral or even stalls completely. There have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was Sunday, December 22, 2019. Acceleration from a stopped position always feels like I was rear-ended everytime. I have had multiple safety recalls and the 2 times I took it back to the dealer for fixing, I reported this concern. Dealership reported finding no issue as reported. I have received of yet another recall in 2018 but have not had a chance to take it in. I fear for the safety of my children and I as this is the only vehicle I have. But these defects that dealership reports as "finding no issue" is not fair. Its a death trap. These stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and I need help.

- Mililani, HI, USA

problem #227

Dec 022019

Pacifica

  • 32,000 miles
2017 Chrysler Pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, U-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20K on it May 30,2019.

- Girard, OH, USA

problem #226

Dec 092019

Pacifica

  • miles
When going about 10-15 miles per hour, the vehicle will suddenly lunge forward and make a tremendous clunking sound like metal against metal. This happens about a few times a month. It can be replicated by barely pressing down the gas pedal, usually happens when navigating through parking lots. Very scary.

- Chicago, IL, USA

problem #225

Dec 022019

Pacifica

  • miles
Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues. 3 batteries have been replaced in 2 years time. Transmission pops in and out of gear between 2nd and 3rd during city driving. No spare tire!! patch kit, good luck using it if you have a flat.

- Pantego, TX, USA

problem #224

Nov 262019

Pacifica 6-cyl

  • 47,000 miles
My vehicle was stationary while waiting at a red light. When the light turned green, I pushed the accelerator and suddenly, error messages appeared on the dashboard and my car shifted itself into park. I was unable to shift out of park despite multiple tries. I shut the car on and off multiple times and still, the car would not shift out of park. This caused the car to be disabled and not driveable, which is a significant safety issue as the car was blocking traffic.

- Lexington, SC, USA

problem #223

Nov 042019

Pacifica 6-cyl

  • 42,000 miles
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.

- Fort Worth, TX, USA

problem #222

Feb 012018

Pacifica

  • 13,080 miles
We are on our second Pacifica after the first was bought back by Chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it). Now on our second Pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips). A couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight). So we are on our 2nd Pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)! there are serious issues with this transmission that Chrysler needs to resolve! this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.

- Ankeny, IA, USA

problem #221

Aug 012018

Pacifica

  • 16,000 miles
My car stalls and jerks when I'm going around 16 mph. Losses power. It clunks and shifts hard like you're being hit from behind. My car has had one transmission replacement a few months back. Today the car has been in the shop for over 30 days with its second transmission issue. Chrysler can"T seem to fix the issue. It's a very scary feeling to loss power in the middle of the highway or anywhere. Please help. My slidding doors had an issue that they will open and close automatically even if I was driving. Very scary. So many more issues. The issues started maybe a month and a half after purchasing the vehicle.

- Elizabeth, NJ, USA

problem #220

Nov 172019

Pacifica

  • 30,000 miles
Continuing to have issues with very hard shift between 1st and 2nd gear and causes to van to lurch when it slams into 2nd gear. It will hesitate then slam into gear hard. This typically happens during slow speed turns or turns from a full stop. It has happened on occasion from full stop going straight. This is very dangerous when pulling out in traffic. I'm taking it to the dealer for the third time to figure out.

- Nolensville, TN, USA

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