The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, and shifting from 2nd to 3rd gear, the vehicle lacked forward motive power with an abnormal clunking sound coming from the engine. The vehicle was taken to hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452; (877) 475-0721) who stated that a transmission hard code was retrieved by the dtc scanner. The dealer replaced an unknown part in the transmission control module however, the failure recurred. The dealer then stated that the hub flange needed to be replaced. The vehicle was repaired, however, the failure continued. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

- Virginia Beach, VA, USA

While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10K-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us.

- North Las Vegas, NV, USA

Vehicle stopped starting - the following issues were being displayed. 1. vehicle not in park, service trans stope safely shut off engine to engage park, service electronic stability control, park sense unavailable, service shifter problem. Unable to operate tail gate, unable to operate sliding doors the vehicle was in stationary model while motion I am having issues when speeding up from 20 to 30 miles per hour the car stalls and then picksup car was in idle state and suddenly the car stops responsing

- Plano, TX, USA

The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

The vehicle has had several cases of shifting hard or clunking when going from one gear to another, most noticeable from 1st to second gear. This issue does not happen every day or even every month, but I'm guessing at least 4 times a year. Issue usually happens after starting to move from a dead stop, such as at a traffic light, etc. The date of this happening is approximate and has happened several times over the last 3-4 years.

- Plover, WI, USA

When going at lower speeds as well as freeway speeds the car will lurch and roughly shift. It seems to have a difficult time shifting into gears while driving.

- Vancouver, WA, USA

The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.

- North East, MD, USA

The gear shifts very hard when going at slow speeds. It is so rough that one tries to avoid it at all costs when driving, thus increasing the risk of an accident. Irrespective of the risk, it seems that the vehicle's power train is faulty and it needs to be recalled.

- Longview, TX, USA

Hard transmission gear shift/engine stall upon acceleration and/or uturns.

- Davenport, FL, USA

Transmission feels like it is stalling and or pulsating.

- Jacksonville, NC, USA

Since purchasing 10/1/2016 there have been at least 5 - 6 times where the vehicle cut out but did not die. This appears to me to be a defect in the transmission yet the dealer could not locate and fix this issue. There are many documented cases where the transmission was an issue with this model as well as a recall that has been completed on this vehicle. The vehicle has 61379 miles and is now being required to replace the transmission and we are just out of warranty. I feel we are lucky that there has not been an accident caused by the known transmission for this model year. On 05/15/2020 the vehicle had a P0732 error code after the transmission cut out 2 times. This is the exact same issue that has been going on since we purchased as described above. Chrysler dealer now wants to put in the same transmission '21002105 automatic trans assy, R&R ew 2017 from 06/12/16. I have a huge concern that we will end up with the same transmission that is simply unsafe in my opinion, as well as having to put in another transmission down the line. Interestingly enough this code was not still showing when I took the vehicle for an inspection to the dealer on 5/16/2020.

- Does Moines, IA, USA

Hard (slamming) shifting when accelerating from stop. Feels exactly like being hit in the rear.

- Glenpool, OK, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked, the vehicle inadvertently rolled. Additionally, there was a clicking in the steering wheel while driving. The contact stated that the vehicle was difficult to steer. The contact also stated that the vehicle jerked while changing gears. The contact stated that the accelerator went to the floorboard however, the vehicle failed to respond. The contact was concerned about rust to the hood of the vehicle. The vehicle was taken to an auto body shop and the vehicle was provided a rust treatment however, the rust spot increased in size after the treatment. The vehicle was taken to victory Chrysler Dodge Jeep Ram (45 naber dr, shallotte, nc 28470, (910) 356-9867) to be diagnosed. The contact was informed that the throttle body needed to be replaced. The vehicle was repaired however, the failure recurred. The mechanic sealed the steering column with lock tight sealant however, the clicking sound returned and the vehicle remained difficult to steer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The approximate failure mileage 7,000.

- Tabor City, NC, USA

While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.

- San Angelo, TX, USA

Original owner of a 17 Chrysler Pacifica. We have been exhibiting multiple hard shifts while in motion\driving in both city streets and highways, delays in accelerating from a stop in an intersection, up to a forward lunge while completing a stop at a city street light. I've brought the vehicle multiple times to Chrysler and have received the same experience many others have reported from "resetting the transmission learning module" to the most ridiculous "you don't know how to drive a 9 speed transmission". I don't understand how Chrysler refuses to acknowledge a well reported issue across multiple forums and to their dealerships.this is clearly a safety and quality issue that needs to be addressed by Chrysler.

- Mckinney, TX, USA

When braking with left foot to slow down or stop... if right foot is on accelerator the car loses power (engine keeps running though) and cannot accelerate and must stop engine and restart to regain control. Relative had same problem with his 2017 Pacifica and was told that there is no fix for this problem. Chrysler hasn't been able to fix mine either. Chrysler closed my case basically saying take it in to be repaired...there is no fix. Happening when car new to present.

- Prospect Heights, IL, USA

Hard shifting at low speeds. Loud clunking sound as if someone has run into the back of you. Have had into dealer numerous times. They've reprogrammed the computer and replace valves in transmission and no change. Always get a run around and act like they've never seen the problem even after shown many complaints on line.very alarming and dangerous.

- Mundelein, IL, USA

Just bought this car used a few days ago with just over 40K miles on it. Occasionally after coming to a stop as I excelerate the transmission seems to miss a gear, causing the engine to rev the car to coast and then eventually catches a gear as the car is rev'd and then lunges forward. Again this doesn't happen every time, just randomly.

- Tustin, CA, USA

We bought our 2017 Pacifica with around 30K miles on it. Shortly thereafter, the transmission would occasionally shift very hard while at a slow speed. It's hard to pinpoint, however it seems to happen between first and second gear. Sometimes it will rev like it has been thrown into neutral, then will finally hit a gear and shift hard with a jolt and loud bang. It did this a number of times so we took it to the dealership. They checked everything out and couldn't find a problem. The dealership said the transmission adapts to each person, so different drivers could cause the problem. However, my wife drives the van 99% of the time and she has the problem even if I haven't driven it in a long time. The problem cannot be reproduced as it seems to happen randomly. Our van now has approximately 50K miles on it and still has the hard shifting problem. The powertrain warranty ends at 60K miles and I'm afraid once it's out of warranty, the transmission will totally go out, costing us thousands of dollars. This same issue has been reported by many other Pacifica owners.

- Salisbury, MO, USA

The drivers side automatic sliding door will pop back open once it closes. At approximately 30-40 mph the transmission will slip and it is sounds like a popping noise.

- Fayetteville, NC, USA