When taking off from a stop and begin to accelerates it like it goes to neutral the engine's been revs and then shifts back into gear can cause a really hard jarred in the car all happens in about a second it has done it roughly 20 or so times in the 4 months we've owned it and the and when breaking and accelerating you can hear a clicking in the front of driver tire area and the back sliding doors will not always shut it takes multiple attempts what the electric motors sometimes you have to manually shut the doors

- Sevierville, TN, USA

Sometimes usually at low speeds and lower gears under light acceleration the transmission shifts to the upper gear with a bang, like someone hit with a hammer and with a strong jerk. Almost like transmission mounts are defective. It does not happen if I accelerate fast. It has been going on for almost 2 years now and due to dealership being too busy with appointment schedules close to 2 months no chance to make an arrangement.

- Corpus Christi, TX, USA

Purchased the vehcile in 2018 electric brake vacuum pump went out while driving no accident in 2019. ~ mileage 55,000 extended warranty covered. Air conditioning compressor pump out at 70K miles. December 2020. Driving, and I heard the air make a noise and realized it was warm air. Axle shaft out at 68K miles October 2020. Causing struts to go bad and leak. Parts on backorder. Car automatic transmission is rough changing gears. Told I need fuel injectors cleaned. My cost was over $400. I had it done at another service provider, no change. Advised by dealer they needed to clean fuel injections replaced 3 batteries in 3 years. Twice the vehicle died wile driving causing the power steering a brakes to tighten up. Mopar battery bought and instaled from dealership. Venginesmell like anit-freeze - dealership sadvised it past test and no issues

- Chnadler, AZ, USA

The transmission often lurches and clunks into gear when shifting at lower speeds (between 2-4th gears). It happens when accelerating or decelerating with specific pedal pressure. This has happened since we bought the vehicle almost a year ago, and seems to be a common issue with these vehicles.

- Colorado Springs, CO, USA

Two issues. Vehicle randomly hard shifts. Sliding passenger doors will re open after closing

- Bensalem, PA, USA

When driving the vehicle violently jerks during the shifting of gears for the automatic transmission. This problem has been reported by numerous owners of the same make and model. I have contacted the dealership for repair but they claimed they were unable to duplicate the failure.

- Miami, FL, USA

While driving on a 50mph 4 lane road with my two children 3 & 5, I decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, I tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the VIN for recalls to find that for whatever reason, my VIN did not qualify for the recall involved in 2017 Chrysler Pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.

- Henrico, VA, USA

The transmission repeatedly hesitates and shifts abruptly around 17 mph. Often noticed in parking lots. Toyota did several repairs to no avail. Traded it in because the couldn't fix it.

- Peyton, CO, USA

I continuly have to have my battries replaced at least 6 months to a yr. Also my car keeps stalling and it kick a lot more now then it has been since I got the car. My issues occure when I'm driving and its worst when driving up hill. I have been taking it to the orginal dealership for all services they have all the records of all the issues I have experience since I purchase the car. The car was pre owned with only 9 thousounds miles on it. The dealership is in green brook NJ.

- Newark, NJ, USA

I have encountered a rough / hard transmission shift condition, from a standing start, primarily when the transmission shifts from 2nd to 3rd. This condition is consistent with Chrysler case number S2021000005. I have noticed that just prior to the hard shifting that the engine RPM goes up to approximately 3,000 RPM and then shifts hard into 3rd gear. Additionally, the hard shift condition seems to be more prevalent when the acceleration occurs while turning right. I had my vehicle serviced at my local Chrysler dealer (northtown Chrysler Dodge Jeep Ram) who (1) reprogrammed the transmission control module and (2) performed a quick learn on the transmission. This is consistent with Chrysler's service recommendation under the above mentioned case number for this condition. However, Chrysler indicates that this service may not fully resolve the issue and another quick learn may be required in the future. My concern is two-fold. First, what damage is being done to my vehicle's power train as a result of this hard transmission shift and extreme RPM condition prior to encountering the hard shift condition. Second, Chrysler indicates that they are aware of the issue and are developing a resolution - when might that full resolution be available?

- Amherst, NY, USA

Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised Chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further A/C, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.

- Virginia Beach, VA, USA

Accelerating from stop. Vehicle will stall/loose synchronization between engine power/transmission. Multiple events from both straight/turning situations. Following lose of acceleration, transmission slams back into accelerating causing loss of control. Steering is affected during event(s).

- Ocala, FL, USA

Car stalls on freeway and will not accelerate over 45 mph. Car jerks and pushes forward when turning and coming from a stop.

- Sacramento, CA, USA

The Pacifica has a stalling problem when taking off. Then it jerks into gear really bad. This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.

- Burlington, NC, USA

Hard shifts with routine driving. Transmission slams into gear even during light acceleration.

- Pensacola, FL, USA

When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If I do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.

- Hampton, VA, USA

As I was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.

- Waddell, AZ, USA

Multiple times our 2017 Chrysler Pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the RPM increases then the car decelerates and I cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.

- Chicago, IL, USA

While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10K-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us. This sill happen when starting from a stopped position and also while driving on city streets. There definitely needs to be a recall before someone is seriously injured or killed. Very frustrating when a dealership tells you everything is fine when it isnt.

- North Branch, MN, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle experienced hard shifting while changing gears and while slowing to a stop. The vehicle was taken to bob howard Chrysler located at 13252 broadway ext, Oklahoma city, ok 73114, to be diagnosed. The contact was informed that a transmission software update was needed. The software was updated however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Bethany, OK, USA