10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
21,001 miles

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« Read the previous 20 complaints

problem #279

Sep 012020

Pacifica

  • 55,000 miles
The transmission repeatedly hesitates and shifts abruptly around 17 mph. Often noticed in parking lots. Toyota did several repairs to no avail. Traded it in because the couldn't fix it.

- Peyton, CO, USA

problem #278

Aug 032020

Pacifica

  • 10 miles
I continuly have to have my battries replaced at least 6 months to a yr. Also my car keeps stalling and it kick a lot more now then it has been since I got the car. My issues occure when I'm driving and its worst when driving up hill. I have been taking it to the orginal dealership for all services they have all the records of all the issues I have experience since I purchase the car. The car was pre owned with only 9 thousounds miles on it. The dealership is in green brook NJ.

- Newark, NJ, USA

problem #277

Aug 022020

Pacifica

  • 30,000 miles
I have encountered a rough / hard transmission shift condition, from a standing start, primarily when the transmission shifts from 2nd to 3rd. This condition is consistent with Chrysler case number S2021000005. I have noticed that just prior to the hard shifting that the engine RPM goes up to approximately 3,000 RPM and then shifts hard into 3rd gear. Additionally, the hard shift condition seems to be more prevalent when the acceleration occurs while turning right. I had my vehicle serviced at my local Chrysler dealer (northtown Chrysler Dodge Jeep Ram) who (1) reprogrammed the transmission control module and (2) performed a quick learn on the transmission. This is consistent with Chrysler's service recommendation under the above mentioned case number for this condition. However, Chrysler indicates that this service may not fully resolve the issue and another quick learn may be required in the future. My concern is two-fold. First, what damage is being done to my vehicle's power train as a result of this hard transmission shift and extreme RPM condition prior to encountering the hard shift condition. Second, Chrysler indicates that they are aware of the issue and are developing a resolution - when might that full resolution be available?

- Amherst, NY, USA

problem #276

Sep 082020

Pacifica

  • 35,000 miles
Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised Chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further A/C, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.

- Virginia Beach, VA, USA

problem #275

Aug 252020

Pacifica

  • 28,750 miles
Accelerating from stop. Vehicle will stall/loose synchronization between engine power/transmission. Multiple events from both straight/turning situations. Following lose of acceleration, transmission slams back into accelerating causing loss of control. Steering is affected during event(s).

- Ocala, FL, USA

problem #274

Aug 012020

Pacifica

  • 32,000 miles
Car stalls on freeway and will not accelerate over 45 mph. Car jerks and pushes forward when turning and coming from a stop.

- Sacramento, CA, USA

problem #273

Feb 142018

Pacifica

  • 5,000 miles
The Pacifica has a stalling problem when taking off. Then it jerks into gear really bad. This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.

- Burlington, NC, USA

problem #272

Jun 012020

Pacifica

  • 67,000 miles
Hard shifts with routine driving. Transmission slams into gear even during light acceleration.

- Pensacola, FL, USA

problem #271

Aug 072020

Pacifica

  • 45,000 miles
When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If I do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.

- Hampton, VA, USA

problem #270

Jul 292020

Pacifica

  • 61,237 miles
As I was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.

- Waddell, AZ, USA

problem #269

Jul 242020

Pacifica

  • 66,000 miles
Multiple times our 2017 Chrysler Pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the RPM increases then the car decelerates and I cannot drive over 20 mph. This has happened while driving slowly at an intersection as well as driving on a highway.

- Chicago, IL, USA

problem #268

Jul 132020

Pacifica

  • 75,000 miles
While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10K-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us. This sill happen when starting from a stopped position and also while driving on city streets. There definitely needs to be a recall before someone is seriously injured or killed. Very frustrating when a dealership tells you everything is fine when it isnt.

- North Branch, MN, USA

problem #267

Jul 012018

Pacifica

  • 40,000 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle experienced hard shifting while changing gears and while slowing to a stop. The vehicle was taken to bob howard Chrysler located at 13252 broadway ext, Oklahoma city, ok 73114, to be diagnosed. The contact was informed that a transmission software update was needed. The software was updated however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Bethany, OK, USA

problem #266

Dec 012019

Pacifica 6-cyl

  • 80,000 miles
When accelerating the car will jerk. It happens at random times. Will happen whether the car is driving through the city or accelerating onto the highway. I believe this is a transmission issue. I have contacted the dealership and they have told me the transmission is a lifetime transmission and fluid does not need to be changed. This has been happening for almost 6-8 months now.

- Waterville, OH, USA

problem #265

Jul 082020

Pacifica 6-cyl

  • 74,000 miles
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in May 2019 around 48,000 miles and now 2 time on July 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. luckily this has happened to me on smaller roads and not a highway yet! this can be deadly!

- Millsboro, DE, USA

problem #264

Jun 012018

Pacifica

  • 20,000 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, and shifting from 2nd to 3rd gear, the vehicle lacked forward motive power with an abnormal clunking sound coming from the engine. The vehicle was taken to hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452; (877) 475-0721) who stated that a transmission hard code was retrieved by the dtc scanner. The dealer replaced an unknown part in the transmission control module however, the failure recurred. The dealer then stated that the hub flange needed to be replaced. The vehicle was repaired, however, the failure continued. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

- Virginia Beach, VA, USA

problem #263

Jul 062020

Pacifica 6-cyl

  • miles
While driving rough shifting from the 9-speed automatic transmission it is noted that it has a tendency to bang or shift rather rough into 2nd gear on upshifts under moderate acceleration at low speeds. It has been an issue from 10K-present miles. Dealer states is fine, this can be rather dangerous due to the force and jerk from the transmission. If the transmission were to stall the traffic behind would hit us.

- North Las Vegas, NV, USA

problem #262

Jul 022020

Pacifica

  • 24,500 miles
Vehicle stopped starting - the following issues were being displayed. 1. vehicle not in park, service trans stope safely shut off engine to engage park, service electronic stability control, park sense unavailable, service shifter problem. Unable to operate tail gate, unable to operate sliding doors the vehicle was in stationary model while motion I am having issues when speeding up from 20 to 30 miles per hour the car stalls and then picksup car was in idle state and suddenly the car stops responsing

- Plano, TX, USA

problem #261

Oct 102019

Pacifica 6-cyl

  • 37,000 miles
The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

problem #260

May 232020

Pacifica

  • 40,000 miles
The vehicle has had several cases of shifting hard or clunking when going from one gear to another, most noticeable from 1st to second gear. This issue does not happen every day or even every month, but I'm guessing at least 4 times a year. Issue usually happens after starting to move from a dead stop, such as at a traffic light, etc. The date of this happening is approximate and has happened several times over the last 3-4 years.

- Plover, WI, USA

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