10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
20,926 miles

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« Read the previous 20 complaints

problem #146

May 012017

Pacifica

  • 1,000 miles
At times when I step on the gas to accelerate the transmission does not always engage properly and it slips causing a delay in taking off. I have had it back to the dealer for all upgrades or reprograms for this problem and yet the problem still persists. The other day I was pulling out of a parking lot onto a highway on which there was oncoming traffic. I stepped on the gas and the transmission did not engage properly and then the car did not accelerate as it should have which then caused the oncoming traffic to have to break in order to avoid hitting me. Thankfully, that vehicle was able to stop before hitting me, but I am fearful that one day I will be in a situation where I won't be so lucky when the transmission does this. This has also happened to me when I have had to slow down while on an interstate or highway and then had to accelerate to resume traveling with the other vehicles on the road. At times when the slippage occurs the transmission shifts very hard which is quite alarming.

- Centralia, IL, USA

problem #145

Mar 282019

Pacifica

  • 37,971 miles
Transmission shifting issue. Vehicle was at a complete stop. When acceleration from stop and making a right turn, the vehicle acted like it slipped out of gear and back into gear. This caused a violent motion in the car. This is a repeated issue with this van. We feel that this could lead to a bigger issues that could cause injury from an accident.

- Clear Lake, IA, USA

problem #144

Apr 112019

Pacifica

  • 20,000 miles
When my Pacifica is stationary the following dangerous action occurs every time. When the transmission is placed in park and my foot is removed from the brake pedal, the car will roll between 6 inched to 1O inches. I have been told by two different Chrysler dealer service departments, "that is normal". I know that this is not normal because I have talked to at least three owners of the same make year and model that tell me, theirs does not roll in park. In addition I have owned at least 2 dozen cars, trucks, and rvs and none of them roll in park. The first time I was standing at the rear of the car to get something out of the rear and the car hit me and made me lose my balance. I have been pushed by the passenger door several times when I get out first after my wife has put the transmission in park but before she takes her foot off the brake. I now try to remember to step away from the car as soon as I exit. In the next step it says when did this happen. I am going to use today's date because it happens every day. It has been going on for at least a year maybe loner. It has been long enough that I can no-longer remember the first incident.

- Destin, FL, USA

problem #143

Apr 032019

Pacifica

  • 30,000 miles
I am clearly having a shifting gear issues. I am getting a major kick in the shifting during low speed, it happens between 15 and 18 mph. The problem is very random. This condition my only happen once a month or it could be several times in a row. I have taken the car in several times. They did a software transmission update. This did not fix the issue. I took it in again on April 3, 2019 and the service department could not replicate the issue. I also drive the car the next day with the dealer's service rep. It did have a slight loose of power between 1st and 2nd gear but we could not get to repeat the hard jerking condition that I was complaining about. The dealer check with Chrysler and was told that they are aware of the problem but do not have a repair solution at this time. Thanks Chrysler!

- Perrysburg, OH, USA

problem #142

Dec 012018

Pacifica

  • miles
When accelerating the van jerks then picks up more speed. Sometimes when pressing the gas pedal from park it takes a while to start moving. The shifter gets suck and the doesnt get off the emergency brake.

- Deltona, FL, USA

problem #141

Apr 042019

Pacifica

  • 9,000 miles
When taking off from a complete stop - after car is warmed up - at a low speed, car is unable to shift from 1st and when it finally does it shifts so hard, jarring the car, that it feels like another vehicle has hit us from behind. Usually happens at speeds between 10-20 mph. Happens a few times a week but I cannot recreate it on demand - which is what the service dept would like. I have 9000 miles on my van and has been happening intermittently since I purchased it.

- Bloomington, IL, USA

problem #140

Feb 012019

Pacifica

  • 20,000 miles
The contact owns a 2017 Chrysler Pacifica. While driving various speeds, the vehicle lunged forward when accelerating. The failure occurred intermittently. There were no warning indicators illuminated. West herr Chrysler Dodge Jeep Ram of lockport (6200 S transit rd, lockport, NY 14094, (716) 239-4769) diagnosed the vehicle, but could not find a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.

- Buffalo, NY, USA

problem #139

Mar 232019

Pacifica

  • 37,601 miles
Transmission shifting issues. After coming to a complete stop, I accelerated and at 36 mph the transmission acted like it dropped out and back into gear making a noise. This continued issue has caused an erosion in our trust in the van to safely provide transportation for our family.

- Clear Lake, IA, USA

problem #138

Mar 232019

Pacifica

  • 37,668 miles
Transmission shifting issues. Vehicle was at a complete stop. Was accelerating from a stop and acted like it dropped out of gear and slammed back into gear violently. This has caused us to loose confidence and have safety concerns about our van.

- Clear Lake, IA, USA

problem #137

Mar 232019

Pacifica

  • 37,635 miles
Vehicle was at a complete stop. Turned right onto highway 122 and at 17 mph the vehicle hesitated and violently shifted hard into gear. We feel the safety of the vehicle has been compromised because of the unpredictability of shifting

- Clear Lake, IA, USA

problem #136

Mar 232019

Pacifica

  • 22,000 miles
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time I accelerate

- Carpentersville, IL, USA

problem #135

Mar 222019

Pacifica

  • 43,000 miles
I am clearly having transmission issues. At 45,000 miles, I have taken the van in twice so far and no solution is successful. First service was to address the transmission recall which was merely a software modification. This did not fix the issue. I took it in again and the service department could not replicate the issue. I am getting a major kick in the shifting during low speed movement. It happens around 15 mph when acceleration holds steady. It is a violent kick as if another vehicle has hit the rear of our van. This is not ok, nor does it seem healthy for the state of the rest of the moving parts associated. The other issue is within the front suspension. Over even the smallest of bump or uneven road surface, it feels as if something is loose. I had it into the shop to check the struts, joints, etc, and they are ok, but something is not right and I begin to wonder if this vehicle is safe for my wife to drive my family around town in.

- South Bend, IN, USA

problem #134

Mar 192019

Pacifica

  • 24,400 miles
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time I accelerate.

- Carpentersville, IL, USA

problem #133

Mar 162019

Pacifica

  • 37,407 miles
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 37 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise

- Clear Lake, IA, USA

problem #132

Mar 162019

Pacifica

  • 37,402 miles
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 36 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise

- Clear Lake, IA, USA

problem #131

Mar 082019

Pacifica

  • 13,000 miles
Our Pacifica roughly jolts forward when accelerating to about 15mph just after being stopped. It feels like being hit hard from behind. It has been an ongoing issue for over 9 months now. I have young children in the car and it is very scary.

- Frontenac, MO, USA

problem #130

Mar 102019

Pacifica

  • 48,000 miles
When accelerating from a stop or from a very slow speed (around 0-5 mph approximately), the transmission will jerk very hard - almost feels like you have been hit in the rear and then when you apply the accelerator, the van will not move for a few seconds, like it isn't getting fuel or something. Then after a few seconds, it will just take off like normal. This has happened 3 times in one week. It is very dangerous as it could happen when you're in the middle of an intersection.

- Lexington, KY, USA

problem #129

Mar 092019

Pacifica

  • 54,900 miles
I purchased my vehicle yesterday evening (3/09/19) and left the dealership to go grab dinner about 1/2 mile away. While sitting and waiting on our food my car lost all power then turned right back on by itself. Unfortunately the dealership was already closed as we had been there 30-45 min after thier closing time and everyone left at the same time we did so I could not go back immediately. We drove the van home (1hr away) then this morning on our way to church I had 3 more of these incidents. It happened once while stopped and 2 more times while driving at 20-40 mph. We now have a service light (a!) coming on and it says stop/start unavailable.

- Springdale, AR, USA

problem #128

Dec 132017

Pacifica

  • 17,995 miles
2017 Pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in December of 2017 and after 4-5 visits to the service I still have no resolution 2 years later.

- Naples, FL, USA

problem #127

Mar 012019

Pacifica

  • 37,000 miles
The pacifiaca will stall on you iin the middle of traffic while your driving it which can cause a seriously bad accident. And when it do this then it take off which can cause you to hurt someone as well. Very unsafe I've taken it in do the dealership where I purchase it they said it was recall this the 4X I taken it in for the same thing. Now the rear doors from time to time will open. As of today I only have can use one rear door the other door do ot open at all. I'm terrify of drivng this van. I've have spoken too several other owners who's also going throught the same thing will someone please look into the pacficia more closely thisnis a death trap.

- Buffalo, NY, USA

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