10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
8 / 0
Average Mileage:
21,001 miles

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« Read the previous 20 complaints

problem #139

Mar 232019

Pacifica

  • 37,601 miles
Transmission shifting issues. After coming to a complete stop, I accelerated and at 36 mph the transmission acted like it dropped out and back into gear making a noise. This continued issue has caused an erosion in our trust in the van to safely provide transportation for our family.

- Clear Lake, IA, USA

problem #138

Mar 232019

Pacifica

  • 37,668 miles
Transmission shifting issues. Vehicle was at a complete stop. Was accelerating from a stop and acted like it dropped out of gear and slammed back into gear violently. This has caused us to loose confidence and have safety concerns about our van.

- Clear Lake, IA, USA

problem #137

Mar 232019

Pacifica

  • 37,635 miles
Vehicle was at a complete stop. Turned right onto highway 122 and at 17 mph the vehicle hesitated and violently shifted hard into gear. We feel the safety of the vehicle has been compromised because of the unpredictability of shifting

- Clear Lake, IA, USA

problem #136

Mar 232019

Pacifica

  • 22,000 miles
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time I accelerate

- Carpentersville, IL, USA

problem #135

Mar 222019

Pacifica

  • 43,000 miles
I am clearly having transmission issues. At 45,000 miles, I have taken the van in twice so far and no solution is successful. First service was to address the transmission recall which was merely a software modification. This did not fix the issue. I took it in again and the service department could not replicate the issue. I am getting a major kick in the shifting during low speed movement. It happens around 15 mph when acceleration holds steady. It is a violent kick as if another vehicle has hit the rear of our van. This is not ok, nor does it seem healthy for the state of the rest of the moving parts associated. The other issue is within the front suspension. Over even the smallest of bump or uneven road surface, it feels as if something is loose. I had it into the shop to check the struts, joints, etc, and they are ok, but something is not right and I begin to wonder if this vehicle is safe for my wife to drive my family around town in.

- South Bend, IN, USA

problem #134

Mar 192019

Pacifica

  • 24,400 miles
While in continuous acceleration, 13mph the transmission struggled to shift between 1st and 2nd gears. Eventually, the car thrust forward and shifted forward. Same thing happens when reducing speed. It happens every day and every time I accelerate.

- Carpentersville, IL, USA

problem #133

Mar 162019

Pacifica

  • 37,407 miles
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 37 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise

- Clear Lake, IA, USA

problem #132

Mar 162019

Pacifica

  • 37,402 miles
I was at a complete stop with our van, and accelerated away from a stop sign. When the van reached about 36 mph, the van acted like it was going to shift and it dropped out of gear and back into gear making a clunking noise

- Clear Lake, IA, USA

problem #131

Mar 082019

Pacifica

  • 13,000 miles
Our Pacifica roughly jolts forward when accelerating to about 15mph just after being stopped. It feels like being hit hard from behind. It has been an ongoing issue for over 9 months now. I have young children in the car and it is very scary.

- Frontenac, MO, USA

problem #130

Mar 102019

Pacifica

  • 48,000 miles
When accelerating from a stop or from a very slow speed (around 0-5 mph approximately), the transmission will jerk very hard - almost feels like you have been hit in the rear and then when you apply the accelerator, the van will not move for a few seconds, like it isn't getting fuel or something. Then after a few seconds, it will just take off like normal. This has happened 3 times in one week. It is very dangerous as it could happen when you're in the middle of an intersection.

- Lexington, KY, USA

problem #129

Mar 092019

Pacifica

  • 54,900 miles
I purchased my vehicle yesterday evening (3/09/19) and left the dealership to go grab dinner about 1/2 mile away. While sitting and waiting on our food my car lost all power then turned right back on by itself. Unfortunately the dealership was already closed as we had been there 30-45 min after thier closing time and everyone left at the same time we did so I could not go back immediately. We drove the van home (1hr away) then this morning on our way to church I had 3 more of these incidents. It happened once while stopped and 2 more times while driving at 20-40 mph. We now have a service light (a!) coming on and it says stop/start unavailable.

- Springdale, AR, USA

problem #128

Dec 132017

Pacifica

  • 17,995 miles
2017 Pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in December of 2017 and after 4-5 visits to the service I still have no resolution 2 years later.

- Naples, FL, USA

problem #127

Mar 012019

Pacifica

  • 37,000 miles
The pacifiaca will stall on you iin the middle of traffic while your driving it which can cause a seriously bad accident. And when it do this then it take off which can cause you to hurt someone as well. Very unsafe I've taken it in do the dealership where I purchase it they said it was recall this the 4X I taken it in for the same thing. Now the rear doors from time to time will open. As of today I only have can use one rear door the other door do ot open at all. I'm terrify of drivng this van. I've have spoken too several other owners who's also going throught the same thing will someone please look into the pacficia more closely thisnis a death trap.

- Buffalo, NY, USA

problem #126

Feb 012019

Pacifica

  • 13,000 miles
The contact owns a 2017 Chrysler Pacifica. While driving at an unknown speed, the vehicle made a loud abnormal noise and jerked violently. The contact stated that the failures occurred at least five times. The contact planned to take the vehicle to larry H. miller Chrysler Jeep Dodge Ram surprise (13165 N autoshow ave, surprise, AZ 85388) where they would change the oil and update the computer software. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.

- Sun City West, AZ, USA

problem #125

Feb 162019

Pacifica

  • 36,524 miles
Accelerating in the vehicle to highway speeds when the van acted like is slipped out of gear and went back into gear hard at 36 mph

- Clear Lake, IA, USA

problem #124

Feb 192019

Pacifica

  • 36,692 miles
Vehicle was at a complete stop. Accelerated vehicle from a stop while making a right hand turn onto a highway. Vehicle acted like it slipped out of gear and violently went back into gear. This happened at 12 mph

- Clear Lake, IA, USA

problem #123

Feb 142019

Pacifica

  • 36,120 miles
Vehicle was at a complete stop at a stop sign, took a right turn and the vehicle acted like it slipped out of gear, then shifted hard back into gear. This occurred at approximately 13 mph.

- Clear Lake, IA, USA

problem #122

Feb 152019

Pacifica

  • 21,000 miles
The transmission is shifting into gears incredibly hard. Sometimes it makes a "bang"/"thunk" and when this occurs, it lurches the whole car forwards. It happens intermittently when the van is going from park to reverse, it happens quite often when I am accelerating at speed under 30 mph and frequently happens when speed is down shifting from speed under 30 mph. It also has occurred a few times at speed over 40 mph.

- Carpentersville, IL, USA

problem #121

Oct 282018

Pacifica

  • 16,000 miles
The contact owns a 2017 Chrysler Pacifica. On several occasions, while driving 55-65 mph, the vehicle jerked and vibrated abnormally. The vehicle was taken to white plains Chrysler Jeep Dodge (located at 70 westchester ave, white plains, NY 10601, (914) 618-4521) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.

- Bronx, NY, USA

problem #120

Feb 032019

Pacifica

  • 45,992 miles
Our 2017 Chrysler Pacifica has been jerking into gear and won't accelerate and then after a few moments, it does. The jerking feels as if someone just hit you from behind and you stall before being able to accelerate. This always happened while in motion flat road, incline, or down hill. When we called the dealership and took it in and informed them of the issue, they said they didn't see a problem. Now, we have an unknown message that says "service shifter". this came after the van was sitting and we got in to start the vehicle. It wouldn't start. Had to wait for a tow. The power windows, doors, hatch won't work but the radio and communications systems work fine.

- Atlanta, GA, USA

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