We have owned this vehicle for 2 months, on two occasions we have had the transmission appear to get stuck in a low gear after starting from stop in city traffic, the RPM's go up, engine revs, cars will not accelerate, then goes into gear and drives. Both times we had pulled out into traffic and could not accelerate. On another occasion while going through an intersection around 10-15 miles per hour the vehicle jerked into gear again, wouldn't accelerate, after release the accelerator the vehicle jerked again and then drove normally. This has also happened 4 times while driving through parking lots. It feels as though you have been hit or hit something. No codes came up and dealer can't duplicate the issue.

- Raleigh, NC, USA

There was a recall due to this vehicle hard shifting. I have had this fixed three times and it is hard shifting again. The vehicle lurches forward and sometimes it feels like it will stall out completely. It occurs when accelerating, especially after stopping. It is worse when shifting from the lower gears when the vehicle just begins to accelerate, however it also occurs while slowing down to turn. The electrical system that monitors the temperature gauge is not working properly. It often shows to be in the negative degrees. This causes the check engine light to come on. This has also been fixed by my dealership but it has continued to occur.

- Cabot, AR, USA

I was at a complete stop at a stop sign on a frontage road waiting to turn right onto highway 122 in mason city Iowa. I then accelerated and turned right. As the van reached 17 mph, the van acted like the transmission slipped into neutral for a period of approximately five seconds, and then violently slammed back into gear. During this timeframe, another vehicle approached rapidly from behind and almost collided with the rear of our van. Our van had also had this same occurrence at 36 mph. Our local Chrysler dealer and Chrysler customer service has been notified of this issue several times and we were told it was normal operations

- Clear Lake, IA, USA

My issues started when my auto start/stop stopped working. I took it in to the dealership and they said the accessory battery was dead and they didn't have a replacement in. That it was in backorder. Then my main battery went dead. I had to have my vehicle towed to the dealership. They replaced my main battery and again they made mentioned that the auto start/stop didn't work. I said I know the accessory battery is dead and that it was on backorder. I was told to bring the van back in the following week and they would test the accessory battery again and replace it if was bad. Took the van back. They said it wasn't the battery that something was wrong electrical because too many volts was being outputted. At this time I made mention of the power steering issue. I got a warning light saying it wasn't working. Was told nothing showed up on the computer about the power steering. Took van back in for the electrical system to be evaluated. My husband drove the van and on the way to the dealership tje power steering system cut off and then in mid turn cut back on almost causing him to hit another vehicle head on. Told dealership of the problem and also the jerking issues when shifting into lower gears. Dealership actually figured out it was the accessory battery that was dead so they replaced it. Then while they had it they had issues with the power steering cutting on/off. So they said it was the rack & pinion. They couldn't duplicate the issues with the van jerking into lower gears. Well here we are a month later and my power steering is still cutting off/on while driving causing near car accidents. The van still jerks sometime when trying to get into lower gears. Called Chrysler consumer number and they said they would get back with me. The power steering issues is a major safety hazard, can't get van into the dealership till next week because they are behind.

- San Antonio, TX, USA

Vehicle has gotten the update to start. While driving the vehicle had a hard shift or jerk as if gotten hit from behind while going about 25 on a side street after turning onto started to pick up speed. This has happened a couple times. No warning lights have come on.

- Red Lake, MN, USA

Third post of same complaint. Coming from turns or when shifting in low speed, the vehicle randomly stalls upon acceleration then slams into gear, causing the entire vehicle to jolt. Have taken van to original purchasing dealership multiple times (10+) in the past year and a half, and have been told that they cannot find a problem. This category has the most complaints on the NHTSA website all of very similar issue ' something must be done from Chrysler.

- Sanford, FL, USA

The contact owns a 2017 Chrysler Pacifica. While operating the vehicle, the transmission malfunctioned when switching between first and second gears. The failure caused the vehicle to forcefully accelerate. The vehicle was taken to videon Chrysler (4951 West chester pike, newtown square, pa) where it was diagnosed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 5,000.

- Havertown, PA, USA

This is my second, possibly third time reporting a significant problem with this van. I have lost power while trying to accelerate multiple times. Today I lost power while accelerating, the vehicle revved and RPM went up to about 6000, no power was going to the engine and I was unable to accelerate, then full power went to engine and the van lunged forward and gained speed. The acc cruise control light also went on. I did not lose power steering and I am not sure if the engine turned off. Due to so many problems occurring while driving, I frequently record my drives- I was able to capture this on video. The video only shows my dash and does not do it justice, but shows the RPM, vehicle speed slowing, and then accelerating. I have a few more videos with similar problems, but this is one of the few that I was able to capture. My children are afraid of riding in this car, we have has issue after issue and simply want to be safe while driving.

- Temple, TX, USA

Started to pull onto williard norris road in milton Florida, when I depressed foot pedal to accelerate nothing happened for 2-4 seconds and transmission kicked in to gear violently @ 14 mph, and again at 32 mph. Log truck was behind me when it occurred. Contacted dealer and took for repair.could not find issues on computer systems. Has happened for past 6 months, but today was life endangering and I don't feel safe operating vehicle

- Milton, FL, USA

Harsh shifting during forward motion between 1st and 2nd gears in 9 speed automatic transmission. Problem is intermittent and can happen unexpectedly regardless of ambient conditions or distance driven. Engine rpms rapidly increase before abrupt and jarring shifting occurs. Has current software installed, no codes are generated. Our dealership has looked into it and suggests a software update may be available in the future to address this, but nothing available yet. May potentially cause loss of traction on unfavorable roads. Actual cause is unknown

- Beloit, WI, USA

While driving van experiences a hard shift into 2nd gear. This causes a lose of power and the a jerk. I have almost gotten hit from behind. This can happen on the road, parking lot and getting on interstate. Van has been iat dealer for about a month, just returned to me. Chrysler is saying this is a normal condition. Completely not safe to drive to me or my family. This has been into the dealer several times for same problem since March. On my way home from dealer it happened two more times.

- Roanoke, VA, USA

Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights

- Arlington, TX, USA

First the drivers side front strut is making noise already has been to dealer for it still doing same thing. Hatch doesn't open all the time, passenger sliding door making noise both issues taking to dealer still not right and making noise, drivers side sliding door just closed. While driving car car will just not go at all dealer did software on it and it's still doing same thing. Dealer had my car for well over a week for it to be doing the same thing have another appointment Monday 12/10/18. I hate this car wish I kept my other one.

- Yardley, PA, USA

While traveling at low speeds, especially when making turns/ coming out of parking lots, our Chrysler Pacifica will stall. It does a hard shift and jolts forward, as if a gear has slipped or we have been rear-ended. The first time we took it in for this issue was in September of 2017 when the car had about 32,000 miles. Numerous 'software updates' have been done and a valve throttle body was put on in June 2018 to try and resolve the issue after many former attempts. It worked for a couple months, but now we are experiencing the stall/ hard shift again. Chrysler's customer care has blantantly denied me the opportunity to speak to supervisors and points the finger at the dealership, while they point fingers ar Chrysler. The car is 2 years old and doesn't give me any hope of ever really being fixed. We have been meticulous about maintenance and have only taken it to certified Chrysler dealerships. Our first family car purchased together has been an experience we don't want others to go through. Chrysler is not taking responsibility for producing unsafe vehicles.

- Tucson, AZ, USA

The transmission slips out of gear between 1st and second gear momentarily before slamming back into 2nd gear. This is an ongoing issue. We have taken the vehicle into dealership multiple times and each time have been told that they can not recreate the problem or that the transmission is fine. The momentary loss of momentum is incredibly dangerous when turning into active traffic lanes. A cursory search of the internet will show that this problem is rampant and that Chrysler continues to fail to address the issue.

- San Antonio, TX, USA

Hard shifting - going from 2nd to 3rd gear the van feels like it wants stall out and then all of a sudden a hard jerk(feels like you were hit from behind) then a loud knock and it drops into gear and takes off. Most often happens when in stop and go traffic. Sometime happens when just taking off from a red light. I have brought the van into the dealership over 8 times in the past 12 months, we have been able to duplicate the problem with the mechanic and Chrysler care first tells me it is the adaptive transmission control trying to adapt to my driving habit so its the way I drive, then they tell me that is the way the van was designed to operate since we able to duplicate the problem in the same van but a brand new model that was on the lot. Then they tell me there is nothing else they can do.

- Maurice, LA, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that after his wife had stopped the vehicle and depressed on the accelerator pedal, the transmission slipped and the vehicle quit moving. The vehicle was taken to a dealer holzhauer auto and motorsports (17933 holzhauer automall dr, nashville, il 62263, 866-570-9956) who diagnosed the vehicle and stated that they could not be able to duplicate the failure. The manufacturer was notified of the failure and provided a case number: 57269348. The failure mileage was 19,000.

- Duquoin, IL, USA

In Sept. 2018 I took my Pacifica in for cruise control recall and check engine light. Recall and check engine light repair completed. Next day check engine light came on again and has been on and off for the past few weeks. It seems to stay on about 4 days and then off for a day or two. Cruise control (in motion) goes out sporadically. Power window- drivers window- auto up does not work. Window(parked and moving) goes up half way, stops and goes back down. Transmission-not consistent issue but lurching @ 10-15mph also at 30mph

- Kaufman, TX, USA

The van shifts very hard and jerks forward when accelerating from a stop at either a stop sign or red light. The hard shift and jerking forward has almost caused me to rear end the vehicle in front a couple of times now.

- Bakersfield, CA, USA

Transmission not shifting from first gear or second gear, stalling in intersection or when acceleration on freeway.

- Visalia, CA, USA