10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
8 / 0
Average Mileage:
21,010 miles

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« Read the previous 20 complaints

problem #2

Mar 272017

Pacifica

  • 12,000 miles
After placing the vehicle in reverse and applying gas the vehicle will start to reverse as intended. However, after moving several feet the transmission completely fails and the vehicle does not respond to added pressure from the gas pedal. It's as if the transmission shifts to neutral on its own and the engine revs its rpms with no result. This has happened at least 3 times on a slight incline and the vehicle begins to roll uncontrollably. It creates moments of confusion for the driver since they believe they should be moving backwards in reverse but the transmission lets go and starts to actually roll forwards. This has happened at home in the drive way as well as in a public parking lot. After the scenario happens, the R on the shifter blinks uncontrollably. The only way to reset the car is to turn it off and restart it. At that point it appears the transmission re-engages.

- San Antonio, TX, USA

problem #1

Jul 102016

Pacifica

  • 25 miles
I purchased my new vehicle and inside of 2 months I had two major problems. I went shopping and when I arrived at my destination and tried to park the car would not shift into park. No matter how long I waited or slowly or quickly I turned the shifting knob it would not shift into park. The parking break was also behaving strangely and would disengage on it's own as I tried to troubleshoot the problem. I had to keep my foot on the break pedal to keep the car from rolling away. My husband and I decided to try turning the car off in the hope that the matter would resolve itself and that is when we discovered that the car would not shut down. No matter what we did it would not turn off or shift into park. We immediately drove to the dealership and dropped the car off since we had no idea what else we could do and it was a tremendous safety issue. Today September 20, 2016 I experienced another electrical parking problem. While I was driving in very light traffic and a safe distance away from other cars the emergency breaking alarm went off. I was in the middle of crossing an intersection when the alarm started blaring and "break" flashed in large red letters. In my opinion there was no reason for that warning and I feel that this issue might be somehow tied to the other issues listed above. The first issues occured on 07-10-2016.

- Foothill Ranch, CA, USA