The vehicle shut off while driving at a slow speed, 10 - 15 mph. Lost complete power to vehicle as we where making our way through an intersection, it was very difficult to steer and maneuver. We made it across but only to put those behind me at risk. Panicked, I had not realized that on screen a message appeared on the instrument cluster, Put in Park and Start. The vehicle started right up and we were moving again. For more than 2 years we have been dealing with intermittent hard shifting and the dealer, because they are not able to replicate they say they can't diagnose to be able to fix. I don't know if it is related or not but I thought I mention it since its a common customer complaint in the Pacifica Forums. We've learned to live with hard shifting can't really afford to buy a new car now, but this stopping while driving was the tip of the iceberg. I can't have this happen on a freeway with a family of 6. Not safe. This is also a common topic on the Pacifica Forums.

- Temecula, CA, USA

Since I purchased this vehicle used less than a year ago, I have had an issue with rough shifting or the vehicle feeling like it loses power then lurches when it finally shifts. Now over the past couple months I have had it in the shop 4 times, the 4th time it's at a Chrysler dealership. Check engine light comes on and is blinking, car is shaking and knocking terribly. the shaking does subside after you drive a minute and the engine warms up but the problem has progressively gotten worse each time the light comes back on as I do have to continue driving it. Now the dealership states there is condensation in the cylinder, indicated either a blown head gasket or a warped cylinder head but there is no way to know without tearing the whole engine out of the car and tearing it apart. I'm also told that with labor for a new engine from Chrysler I'm looking at about $11,000!!! and due to supply chain issues we don't know how long it will take to get the parts. I've had this vehicle less than a year and I'm over $1000 in on repairs already that have not fixed the overall problem. HELP

- Horsham, PA, USA

I have not gotten into an accident. I have noticed for a long time my van transmission seems to have problems shifting. I will be starting to accelerate, and when i reCh speeds between 25-55 it often feels like I have no power (more often with time) I can hear the van "revving" bur not increasing speed at the rate it should be. Then all of a sudden the transmission feels like it "catches" and it lurches forward. Making it feel like the van us going to literally fall apart, or have the enginefall out. It is a very scary!! And it is getting worse even though when this happens I have started to take my foot off the gas because it I feel something terrible will happen. However taking my foot off the gas, especially when merging is extremely dangerous (people are so agressive driving these days) and I continue to be put in dangerous situations because of this issue. I know other people are complaining about this so I do not know why a recall has not been submitted! We need this fixed. Please help us!! Also anothwr issue.. Cruise control speeds up the vehicle when going downhill. It does not ever stop from accelerating! I'm aware and always take cruise control off on big hills. But this I'd also very dangerous as sometimes I have to tap the break because the cruise won't come off with the button when this happens.

- Elk Mound, WI, USA

14 mph, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission

- Tooele, UT, USA

Check engine light appeared on my control panel of my 2017 Pacifica on 3/7/2022. I took my vehicle to Tires Plus to have it fixed. The code that the computer was giving was P000B. It was in the shop for 3 days, they checked and tested all sensors and finally determined that it was R/R CAM PHASER SYL and 0504778AD Timing Solenoid. New parts were installed on 3/12/2022 at $125. I returned on 3/17/2022 after the check engine light came back on, the technicians thought it was a issue with the reset of the check engine light. On 3/19/2022 I returned yet again for the check engine light. Tires Plus was unable to determine what the problem and recommended that I take it to the dealer. On 3/24/2022 I took my vehicle to the dealer for the same issue. They charged my $340 to reprogram and clean the cam shaft sensor. 3/28/2022 the check engine light is on yet again and have appointment to drop back off on Thursday 3/31/2022

- Orange City, FL, USA

Around 35,000 miles - MIL light came on showing DTC P000D (Camshaft Position Slow Response Bank 2). Followed by rough up/down shifts, lack of power on acceleration, lack of downshifting as expecting, and rough idle at low speeds. Code self cleared and MIL disappeared. Engine oil checked and changed. Code came back/self cleared until vehicle was taken to dealer at 47,317 miles. Below service was performed - included checking the camshaft - sensors and replacing the PCM under warranty. Now at 52,000 miles and six months later - DTC P000D, rough shifts, lack of acceleration and rough idle have come back. Dealer does not have any availability until 4/23 - however an appointment has been made. DTC comes and clears. But rough shifts persist. 08-24-2021 -47,317 Scheduled Maintenance Vehicle Inspection(S) Check Battery Inspect Brake System Tires Good - Green Diagnostic System Test Cam Shaft Rental Sublet Lube/Oil/Filter Fuel System Service

- Spring, TX, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving below 20 MPH, the engine revved and the vehicle jerked. The contact stated that he slammed on the brake pedal to prevent a collision. There were no warning lights illuminated. The vehicle was taken to the dealer on two separate occasions. The dealer informed the contact that they could not duplicate the failure. The vehicle was not repaired and remained at the dealer. The contact stated that upon investigating, he determined that the failure was related to the transmission. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.

- Omaha, NE, USA

When accelerating slowly from a dead stop, the transmission will sometimes hesitate/ pause to shift and then shift with a hard bang. Most often this happens while accelerating in the 10-20 mph range but will sometimes happen while in the 20-30 mph range. It only happens if accelerating very slow. Quicker acceralation-no problems.

- Buckley, MI, USA

I have Pacifica Hybrid 2017 model minivan with a lot of problems. More than 6 times the minivan was not starting and if starting it would have all the check engine (so i needed to leave the minivan with 2 small kids and take a car service ) some of the signs that would all of a sudden start are service Hybrid Vehicle system, service electric throttle control park sense unavailable, Automatic High Beam Disabled, press break to prevent rolling, Blind spot alert temporarily unavailable in the middle of the road while I am driving. I towed the car to Chrysler and they won't pay for it as it was a hybrid problem, and it was under warranty. The dealer agreed that it was a hybrid problem under warranty, and they would fix it as it was a problem from the manufacturer. In a week the dealer said it was fixed. After I was taking the van home and while i was on the road all the signs came up on the control panel. It has all sorts of warning on the panel as mentioned above. I realized the car had the same issue. It won't let me change the gears and stopped completely when I came home. Then I called the dealer and complained, and they said to bring it back however they won't help me with the towing service. Again aftre 1-2 days the car started so i took to the dealer they said they have found the problem they don't know so Chrysler tech team is working on it. Then after 2 weeks they said they have fixed the car and also test drove. However i came home and after 3-4 more days the car still had same issues. It stopped on the highway in the. I managed to move to the rightmost lane and stopped over there on highway. This was a very scary incident. I gave the van back to the dealer and Chrysler reps again said they wil look at it. However, after 4 th attempt I gave them and brough it back. The problem still persists. No help from Chrysler or the dealer. each time they take more than 3-4 weeks and leave you on with no rental help as well.

- San Ramon, CA, USA

Our Pacifica plug-in hybrid intermittently wouldn't start beginning in October, 2021, each time displaying a "Service Charging System" message and Check Engine light. In one case, it was on and would not shift into Park, and we got stuck ~30 miles from home, with kids, and had to arrange for pick up and transportation. After many attempts, we were able to start it and drove it to a dealership in Plymouth, MI on November 15th. It has been there since; the dealership wanted to replace the high voltage (hybrid) battery under warranty. Chrysler would not authorize this part to be ordered and directed the dealership to replace the Onboard Charging Module. That did not resolve the issue and they eventually (on December 27) ordered a new HV battery (which still has yet to arrive).

- Ann Arbor, MI, USA

The transmissions in these vans have a serious problem. I have done research in the Pacifica forums and found many users are experiencing issues with the transmissions. My particular issues are: 1. Sometimes the vehicle jerks between lower gears especially when starting. The danger in this is when trying to go from a stop the vehicle will hesitate and then jerk extremely hard. It's startling and also dangerous when not expecting it. 2. At interstate speeds the transmission will not shift gears sometimes. This causes the van to slow down rapidly especially on hills. The dealership has looked at my particular van multiple times and they have "reprogrammed" the transmission multiple times but the problems still exist.

- Hartselle, AL, USA

Hard shift when down shifting at lower speed that causes intense jerk of vehicle.

- Huntsville, AL, USA

When pulling into traffic from a stop the transmission seems to try and go into third gear then drops back into second gear. This happens randomly but the result is that the car stops for a few seconds after pulling into traffic. I have complained about this problem to the dealer from the time of purchase. They have done extensive work on the transmission. As the car has aged the problem has become progressively worse. The dealer is now telling me that Chrysler knows the transmission has a problem but it is not endangering the public. The problem is random but we have to be very careful when pulling into traffic because we never know when the car will hesitate and/or stop after pulling into traffic. The problem has occurred randomly since purchase. The date entered below is the date of the last occurance.

- East Lansing, MI, USA

Very hard shift of automatic transmission at slow speed from stop at about 15 MPH. Strong jerking motion poses dangerous pause in acceleration and control of ability to steer.

- Big Sandy, TN, USA

Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.

- Houston, TX, USA

Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

- Orlando, FL, USA

The vehicle will hard shift after a stop at a stop sign/stop light. Once you have started going, it's like the transmission is playing catch up and not responding to the gas pedal being pushed and the rpms going up, and once it catches up, the vehicle jerks forward as the transmission catches in the gear and it feels like you're being rear ended in a pretty hard accident.

- Fort Worth, TX, USA

We were about to turn left onto a busy highway. Pulled into traffic and vehicle stalled with 2 adults and 4 children in the car. While stuck in the middle of the high way with oncoming traffic from both sides we started honking the horn and waving traffic to stop. Husband noticed a blinking -??D-?? light on the shifter knob and an alert on the dash that read something like -??shift to park-??. Due to the incline of the road we rolled backwards off the highway. We luckily were not hit by oncoming traffic but completely terrified by the situation. Had that highway been as busy as it usually is we would be dead. Shifted back to park. Was then able to drive vehicle the half mile home. Brought vehicle into dealership where after 2 weeks they were unable to to recreate issue and found nothing wrong. Stalling with no prior warning is a known recall for this vehicle but the recall was supposedly fixed on January 11th of 2018. This did not fix the stalling issue obviously. We refuse to drive vehicle again and take the chance of killing our family. After many conversations with Chrysler care we are 3 weeks out from incident and they have been of no help. This vehicle is not safe to be driven. After reading many forums there are many complaints of this recall not fixing the issue. Chrysler needs to be held accountable. I refuse to be a test dummy for this vehicle.

- Hortonville, WI, USA

While traveling on a dry highway, with good tires/new tires, and decelerating from 45 mph and approaching a red light, and a moderate, but firm pressure on the brake to bring the van to a full stop, the speed decreased to 15 mph, with the tachometer stable at 800 rpm and then to 10 mph, with both hands on the wheel, left foot on the dead pedal, and right foot on the middle of the brake pedal. As the speedometer made the transition at 10 MPH, the tachometer surged to 1500 RPM and then to 3000 in under 3 seconds, which cause me to initiate an emergency action drill of stabbing the brake pedal hard three times and rotating the transmission control to the lowest gear. The transmission refused to shift lower, and the control of the vehicle turned on oa wrestling match and the tachometer surged from 1500 RPM, them 3000 RPM, then 4500 RPM, and then 6000 RPM, each time the vehicle acting like it was repeatedly being rear-ended at a speed exceeding 15 MPH. The engine could not be disengaged and aceelaretd uncontrollably to over 40 MPH, through a busy intersection, and required over 24 hard break stages over a 10 second period to actually stop the car, and the engine refused to disengage until stopped. Once the car was restarted it immediately surged forward trying to fight through the hard applied brakes. The cruise control was never on the entire time. I then stut down the engine once I was able to wretle it to a stop with the engine climbing to over 4500 RPM. I then took this vehicle to a safe area, and repeated the conditions, and again as the vehilce speed dropped below 15 MPH, and certainly below 10 MPH, the engine tachometer increased in steps of 1500 MPH, 3000, 4500, 6000 RPM, and no control could be achieved other then violently "stabbing" the brake pedal. Under controlled conditions the behavior was repeatable over 20 times. This is a life threatenign defect, and it appears to be software in origin. I have CAN data streams from the events (23) and video.

- Rockport, MA, USA

I bought my 2017 Chrysler Pacifica in 2018, and it would randomly jump gears while accelerating or stay in a higher gear. The dealership could not duplicate the problem for months. In May 2019, it threw a check engine light code of P0732. This was then repaired at a Chrysler dealer. It started doing that same thing again in January 2021. In September 2021, it threw the same check engine light code of P0732.

- Harrisburg, PA, USA