Sometimes when the car starts, the lights on the gear shift won-??t light up, and you cannot put the car into drive or any other gear. Seems to be related to the electrical box inside of the glove compartment. Have seen videos of other drivers that have noticed the same issue.

- Savannah, GA, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 35 MPH, the vehicle shuddered and lost motive power. The contact was able to coast to the side of the road. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crank shaft position sensor needed to be replaced, and the engine control software needed to be updated. The vehicle was not repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); and linked the failure to the recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 128,700.

- Rehoboth, MA, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 35-40 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 30 minutes. The vehicle was taken to the dealer for an oil change and tune-up. The dealer determined that the failure could be related to the motor mounts. The dealer replaced the motor mounts; however, the failure recurred within an hour while the contact was driving. The vehicle was towed to the dealer, where it was diagnosed that the wiring underneath the front passenger's seat had failed. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

- Greenville, SC, USA

Unknown, engine light came on flashing while driving. Car has been repaired by the dealership a few weeks ago and replaced the fuel pump.

- Las Vegas, NV, USA

My car will start, i will start to drive and when i am driving a -??electrical stability-?? label will pop up on the dash and then the battery icon and check engine icon will show up on dash. My radio screen will go blank and then the car will shut off completely. It will then pop up on the dash and say stop safely vehicle with shut pff soon

- Louisville, KY, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle lost automotive power and failed to accelerate above 5 MPH. During the failure, several unknown warning lights were illuminated. After turning off and restarting the vehicle, the failure self-corrected and the vehicle operated normally. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.

- Rochester, MN, USA

The incident first occurred in our 2017 Chrysler Pacifica while my wife was driving our Kindergartener to school. The vehicle stalled in high flow traffic almost causing her to get rear ended. Dash said to shift to park and turn van off. Was unable to get it restarted and had traffic blocked in the left lane for almost an hour waiting on a tow truck. Took it to the dealership and they told her it was a bad battery. Paid almost $400 to replace the battery, and today (11/16/2024) it just did it again while pulling into a gas station, still halfway in the road. Van said -??shift to park to start engine.-?? Shifted and engine shut off but was able to restart it this time. Was unable to move shifter dial and sudden loss of power almost caused 2 wrecks so far within 2 months of each incident. Each time we were told there-??s nothing wrong and that the recall that was causing this issue was already fixed. This needs to get dealt with before someone gets seriously injured.

- Brandon, MS, USA

Problem 1. Service airbag light. We bought our brand new 2017 Pacifica the summer of 2017. Within a month, we took the van in to the dealership due to the service airbag light. They told us they couldn-??t replicate the issue so they couldn-??t fix the issue. The van has been having the same issue for the past 7 years, the service airbag light randomly popped on especially in the summer/winter when hitting a bumper or making a sharp turn. We took the van in numerous times but they couldn-??t detect any issue or read any code due to it. Recently months, it has happened a lot more often, finally we are notified the issue was due to the faulty occupant restrain module which could cause the airbag not to deployed during an accident or to deploy during a normal driving. Problem 2. U0001 Can bus issue. The check engine light would randomly be on and gives a U0001 code. Sometimes it would affect the drivability of the car. The car stalled on us at a red light. The car couldn-??t accelerate after pressing the brake and made loud noise when press the gas at a very busy traffic situation. The car-??s rpm got stuck when driving. The mentioned above randomly happened numerous times in the past but more often during recently years. If you research on the website called Pacifica forum, you will see a lot of canbus issues with the 2017 Pacifica making this family van a hazard or death trap. My service airbag issue might or might not due to the can bus. After 7 years, thousands of dollars spent, so much runarounds from the dealership, we still don-??t have an answer. Here-??s the website I mentioned. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Plano , TX, USA

Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermostat. Loss of A/C and heat 4. Bottom of both sliding door panels corroded, with paint loss 5. Uconnect system malfunctioned, not working at all **Repairs have costs thousands already. And based on the other complaints, probably much, much more. Something is obviously wrong here, but Chrysler is NOT doing much about it unfortunately.

- Erlanger, KY, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while children were attempting to exit the vehicle from the rear driver-??s side sliding door, the door failed to open as needed. The contact attempted to manually open the door from outside the vehicle and was unable to open the door. The contact stated that while driving to the dealer to service the door, the door ajar message was displayed on the instrument panel, accompanied by a warning chime. The contact closed the door which corrected the failure. Once the vehicle was at the dealer, the failure was diagnosed, and the contact was provided an estimate for the repair. Upon investigation, the contact discovered Manufacturer Communication Number: 08-027-18(Electrical System) which was linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 40,000.

- National City, MI, USA

I was driving, slowing down approaching stop sign and the car just shut off leaving me stranded in the middle of a road, blocking traffic. It is a start/stop push button so there was no way to get it in gear to move it. Everything was completely locked up. I had my child in my car with me. If we had been 10 minutes further into my trip, I would have been on the highway and we probably would have been killed as a result of the car just shutting off. I had to have it towed and am waiting to hear what the repair shop finds but they are expecting an electrical short. I see this is a problem with the hybrids of the same time period. I think you need to investigate the non-hybrid cars as well.

- Norristown, PA, USA

The vehicle presents almost all warning lights then acts very radically. The engine will stall, won-??t go in gear. It will happen while vehicle is in motion. Super dangerous. I-??ve had it to the dealer 3 times. They can-??t seem to find a fix

- Lombard, IL, USA

Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required, blind spot alert temporarily unavailable, service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it shutdown on a highway 3 weeks ago with my 9 month old in the van. Recall list says everything was repaired, but it seems there needs to be more recalls. These vans are not safe. Recall them all. Chrysler is going to end up with a lawsuit. I think this is a major defect on the electrical and computer systems. When driving the van it will show I'm doing 70 but really 35mph. The van will rough idle. Again these are all intermittent issues that happen all at once. It seems like the van will reset itself once it's sat overnight. We just bought the van in May 2024 and this started a few weeks later. Very frustrating. The dealership won't buy it back, they can't figure out what the issue is. I

- Cleves, OH, USA

The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The manufacturer was notified after each failure had occurred; however, the contact was not offered any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,950.

- Villa Park, IL, USA

I was driving my car and approached at a stop sign. The car stopped and froze. The shifter knob lights were out and I was unable to move the car or shift the gears into neutral. ( The engine turned on, but I could not move my car.) I had the car towed to my autodealership. Since then, the car has repeatedly started, but the shifter is frozen. My dealership has spent a month telling me they don't know how to fix the car. The dealership has been trying one thing after the other, they tell me, yet within a week my car is not functioning. The dealership installed new programming. a week ago.. A few days afterwards, while I was slowing down in city traffic, the dashboard filled with error messages and the car became extremely bumpy to drive. Today, I just had the car towed again to the dealership. The car started, but the shifter was not functioning with an error message "Service Shifter." The car shifter randomly worked once the tow truck arrived, but still had the engine light on. I await to see if the car can be fixed.

- Alexandria, VA, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred while driving, and the vehicle independently shifted to park(P). The immobilizer warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 23V010000 (Electrical System, Hybrid Propulsion System) and 18V049000 (Electrical System, Engine and Engine Cooling) that were previously performed on the vehicle. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Tallahassee, FL, USA

As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock, I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

- Chicago, IL, USA

I purchased my 2017 in 2023. Within a few months, problems began. When we brought the van back to the Chrysler dealer to have it checked with their OBD2 code reader, multiple codes pulled up-?? First thing -??needing-?? to be replaced was the hood sensor because the display said the hood was open (even though I was simply stopped at a red light). The auto start/stop light was also coming on and staying on. The dealer said that would go away after replacing the sensor. That repair was done (I believe) in April of 2024 at the Chrysler dealer (and the auto start/stop light came back on a week later, both batteries testing fine independently of one another). Next thing -??needing-?? to be replaced was the accelerator pedal module because my van would start shaking, not accelerate, and go into (what I now know is) limp mode with all warning lights displaying on almost every right hand turn. This absolutely puts my safety and the safety of my four children at risk when it suddenly decides to not accelerate!! That repair was done in June 2024 at the Chrysler dealer. Next thing to happen is the check engine light illuminating. We checked the coolant and it was almost empty! This should NOT be happening! We filled with coolant, but have to do this every few days now. The check engine light has come back on and is still producing many codes, the worst of which is p0303. This code has pulled up every single time we-??ve had the van scanned at the dealer. The dealer has had my vehicle on MULTIPLE occasions for MULTIPLE days each time and NEVER ONCE told me the severity of this problem. Their words: We just go down the list, starting at the top. P0303 was not at the top, and now I have to pay the price for their incompetency! My van would not start and had to be towed to the dealer yesterday, 7.17.2024. I-??m waiting to hear from them, but I can guarantee this is a head gasket/engine failure issue. Who can afford to just replace an engine?! This is infuriating and beyond frustrating!!

- Palm Coast, FL, USA

Passenger sliding door fell off

- Boca Raton, FL, USA

The touch screen radio screen has blacked out in some sections making it difficult to use the backup camera.

- Winston Salem, NC, USA