The contact owns a 2017 Chrysler Pacifica. While driving at an unknown speed, the vehicle made a loud abnormal noise and jerked violently. The contact stated that the failures occurred at least five times. The contact planned to take the vehicle to larry H. miller Chrysler Jeep Dodge Ram surprise (13165 N autoshow ave, surprise, AZ 85388) where they would change the oil and update the computer software. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.

- Sun City West, AZ, USA

The contact owns a 2017 Chrysler Pacifica. On several occasions, while driving 55-65 mph, the vehicle jerked and vibrated abnormally. The vehicle was taken to white plains Chrysler Jeep Dodge (located at 70 westchester ave, white plains, NY 10601, (914) 618-4521) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.

- Bronx, NY, USA

Wife was driving the vehicle and it shut off while approaching an intersection. Vehicle shut down, gave warning that it must be in park before restarting.

- Dunwoody, GA, USA

Our 2017 Chrysler Pacifica has been jerking into gear and won't accelerate and then after a few moments, it does. The jerking feels as if someone just hit you from behind and you stall before being able to accelerate. This always happened while in motion flat road, incline, or down hill. When we called the dealership and took it in and informed them of the issue, they said they didn't see a problem. Now, we have an unknown message that says "service shifter". this came after the van was sitting and we got in to start the vehicle. It wouldn't start. Had to wait for a tow. The power windows, doors, hatch won't work but the radio and communications systems work fine.

- Atlanta, GA, USA

The contact owns a 2017 Chrysler Pacifica. After accelerating into an intersection, the vehicle suddenly stalled and "shift to park" displayed on the instrument panel. The vehicle was able to restart and was later towed to an unknown dealer. The dealer was unable to duplicate the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 24,000.

- Humble, TX, USA

The vehicle electronics malfunctioned with the windows rolling down on there own. Following that the vehicle completely shutdown at around 40 mph locking up the steering, loss of power steering, engine turned off and would not restart. This occurred on the highway and this is the second time this occurred. The key fob will not work and the car will not start again. I can't even lock the vehicle. Luckily we had started to slow down and did not have to turn or this would have resulted in an accident with my kids in the vehicle. I will not be putting my family in this van again.

- Little Rock, AR, USA

Engine, lights, and all electrical shut off twice. The first time we were stopped waiting to make a left turn.we were able to restart it right away. The second time we were making a right turn off of a busy road onto a side street and got about half way through the turn when everything shut off and we were not able to restart it.this was scary and very dangerous fortunately the van rolled sufficiently to get off the main rd. We tried to push it further but with out electric we were not able to release the parking brake which turns on when the engine stops. We were finally able to start it with the help of a portable jump starter that we always carry in the vehicle. We took it to the dealer and they were not able to find anything wrong. I have no idea what the problem is but it involves a total electric disconnect that is possibly reconnected when an outside power source is introduced (jump starter). I am afraid to drive it. I notice online several more of the same type complaints. The first was 12/26/18. The second was 1/6/19.

- Lakeland, FL, USA

Vehicle started having issues starting, the vehicle would not start once the start button was pushed. Once it did start and put into reverse or drive the vehicle would not move. I would have to turn the vehicle off, and on again several times before it would start. The vehicle would shut off and then turn back on while on the interstate whenever speed was reduced. The headlights would spontaneously shut off at night while driving, and could not be turned back on. The inside dash lights would also turn off making for a very unsafe situation. The air control also did not work properly. It would be very hot at 68 degrees, and would not blow a steady flow of air. It will speed up then slow down....

- Bristol, TN, USA

Third post of same complaint. Coming from turns or when shifting in low speed, the vehicle randomly stalls upon acceleration then slams into gear, causing the entire vehicle to jolt. Have taken van to original purchasing dealership multiple times (10+) in the past year and a half, and have been told that they cannot find a problem. This category has the most complaints on the NHTSA website all of very similar issue ' something must be done from Chrysler.

- Sanford, FL, USA

This is my second, possibly third time reporting a significant problem with this van. I have lost power while trying to accelerate multiple times. Today I lost power while accelerating, the vehicle revved and RPM went up to about 6000, no power was going to the engine and I was unable to accelerate, then full power went to engine and the van lunged forward and gained speed. The acc cruise control light also went on. I did not lose power steering and I am not sure if the engine turned off. Due to so many problems occurring while driving, I frequently record my drives- I was able to capture this on video. The video only shows my dash and does not do it justice, but shows the RPM, vehicle speed slowing, and then accelerating. I have a few more videos with similar problems, but this is one of the few that I was able to capture. My children are afraid of riding in this car, we have has issue after issue and simply want to be safe while driving.

- Temple, TX, USA

Vehicle shut off on my 7 times already 2 on highway and 5 on streets. 2 on highway was driving around 65 mph when dash went off all lights went off no power steering or hazard light function. Had to pull over to median at a complete stop. The others were variant from coming to a stop all the lights shut off the gauge needles went crazy. And the others were driving at lower speeds. The worse is trying to muscle onto a parking lot or median with no power steering or lights

- Arlington, TX, USA

The contact owns a 2017 Chrysler Pacifica. While driving approximately 50 mph, the vehicle suddenly shut off. After coasting to a stop, the vehicle restarted and operated normally. The vehicle was taken to sarasota sunshine Chrysler(7745 S. tamiami trail, sarasota, fl) who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 25,000.

- Haines City, FL, USA

While traveling at low speeds, especially when making turns/ coming out of parking lots, our Chrysler Pacifica will stall. It does a hard shift and jolts forward, as if a gear has slipped or we have been rear-ended. The first time we took it in for this issue was in September of 2017 when the car had about 32,000 miles. Numerous 'software updates' have been done and a valve throttle body was put on in June 2018 to try and resolve the issue after many former attempts. It worked for a couple months, but now we are experiencing the stall/ hard shift again. Chrysler's customer care has blantantly denied me the opportunity to speak to supervisors and points the finger at the dealership, while they point fingers ar Chrysler. The car is 2 years old and doesn't give me any hope of ever really being fixed. We have been meticulous about maintenance and have only taken it to certified Chrysler dealerships. Our first family car purchased together has been an experience we don't want others to go through. Chrysler is not taking responsibility for producing unsafe vehicles.

- Tucson, AZ, USA

On multiple ocasions, the engine shutoff feature shut off just as I was trying to turn left on a busy street. This caused the vehicle to pull about ten feet into traffic and then it stalles for an unsafely long delay before the vehicle would get out of traffic. It is a problem when is decides to shut the engine off just as I decide to turn left. It causes the vehicle to stall and then lurch as it tried to come back on. I usually remember to shut this feature off but it always comes back on every time you restart the vehicle. Ken garf chystler dealership was unable to have this feature turned off by default. This is a dangerous engine shutoff feature intended to save some fuel. I don't care how much fuel it saves if it causes an accident! the ai for this needs refinement and it needs to be disabled when left turn signal is engaged so this doesn't happen.

- Murray, UT, USA

The engine stalled while driving down the road at 10mph. Just out of blue the engine stopped and I get a move shifter to park and restart engine message on the screen. (that itself is dangerous to move the shifter to park in a moving car). This happened a few months ago at a red light and I had reported it. Clearly Chrysler hasn't fixed this issue and it's causing for very dangerous driving conditions. These people only started after the recall from Chrysler for a software update to fix this issue.

- Atlanta, GA, USA

In Sept. 2018 I took my Pacifica in for cruise control recall and check engine light. Recall and check engine light repair completed. Next day check engine light came on again and has been on and off for the past few weeks. It seems to stay on about 4 days and then off for a day or two. Cruise control (in motion) goes out sporadically. Power window- drivers window- auto up does not work. Window(parked and moving) goes up half way, stops and goes back down. Transmission-not consistent issue but lurching @ 10-15mph also at 30mph

- Kaufman, TX, USA

Transmission not shifting from first gear or second gear, stalling in intersection or when acceleration on freeway.

- Visalia, CA, USA

Driving at 70 mph, my Pacifica just shut off. Had no control, had nothing. Managed to pull over to the side of the road. When called into the beaver county Chrysler dealership I was told, "we just sell them, we don't make them." His vehicle has been one issue after another. The sliding doors not closing, the dvd player not working, the radio not working, the sliding door on driver's side still not working and they had to completely replace the gas tank because I couldn't even put gas in the tank it would shut off and wouldn't let gas get into the tank. Now this. We were scared for our lives and then told, "we just sell them we don't build them." This is not a safe vehicle.... consumer stated problem was solved. Updated 12/19/18

- Beaver Falls, PA, USA

Wife and children in the van in August 2017 driving at around 55mph on highway. Message center told her to place vehicle in park before starting. Vehicle lost all power while in motion and she coasted to side of road. Would not start, towed to dealer dealer drove for 10 days before faulted on them. Chrysler repaired a "faulty egr." August 2018, message told her that auto on/off needed service. Vehicle lost all power at 30mph on residential street. Took to dealer, they replace a battery for auto off/on. September 2018, while pulling into garage van put up message telling her to place vehicle in park before starting. All power lost and vehicle died. Van has been at dealer for 29 days. Currently has data recorder installed, and we are in contact with Chrysler enhanced customer service to figure out the problem updated 11/29/18

- Longview, TX, USA

I had my 2017 Pacifica fixed as part of the recall for the engine stalling issue a few months ago (18V049000). It stalled at an intersection, actually almost twice. The first time, it shuddered and *almost* stalled at an intersection when I accelerated on a green light, but then at the last second it picked up and started moving. A few intersections later, this time on a slight slope, the light turns green, I step on the accelerator, it shudders and stalls. I get the "move shifter to park" and have to restart the car. After restarting it's been working fine since. Obviously they haven't fixed the engine stalling issue.

- Atlanta, GA, USA