We have had a few continuing problems since the original purchase of a 2017 Chrysler Pacifica braunability van. The car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working. One time may have been related to a car accident my husband was in. He collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off. It started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times. In addition, the air conditioning system has continuously been dysfunctional. We have had it to the dealership a few times for this problem. Most recently it was fixed a couple months ago and it is again not working.

- Livingston, NJ, USA

While driving my 2017 Chrysler Pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection, I have to put it in park and start the vehicle again, hard shifting is been a common issue on a daily basis.

- Hazleton, PA, USA

Pacifica turned itself off when turning left slowly on a hill. I had to start it again. No warning lights or other indicators.

- Portland, OR, USA

The vehicle has made transmission noises from 11K miles on. They immediately replaced the first transmission, then second one behaved the same. There is a clunking noise when you touch the gas. I filed complaint, took it back in numerous times, they claim "it just does that" now the vehicle is difficult to accelerate in dangerous situations, pushing down the gas, the car does not shift appropriately.

- Hummelstown, PA, USA

Leasing 2017 pacific touring L. ever since it passed 8K miles, jerking movements after coming to a stop, like some body hit you from behind. Took it East hills Chrysler and Jeep dealer in long island, NY twice. The first time they updated the software they said. 2nd time they couldn't duplicate the problem. Ofcourse cuz this jerking movement happens. Sometimes. In June 2019 this is happening a lot everyday with the NY city traffic on the highway. May 2019, van stalled while stopped at red light. Screen said 'shift to park to drive....' had to do shift and press the start button twice to get the control back of the vehicle. This time wife and 2 children with me. Of course ppl started honking and yelling cuz it's nyc. Also most of the time while fueling, the fuel pump stops. Really scared to drive this van anymore.

- New Hyde Park, NY, USA

After stopping at a red light, attempted to turn left. After releasing brake and attempting to accelerate the engine stalled, cut off, and would not restart for several minutes.

- Dalzell, SC, USA

When driving and idling going anywhere from 14 to 18 mph. Then trying to accelerate, the car will pause and then a few seconds later accelerate hard with a large jerk almost causing whiplash. I have had it into the dealership for repair multiple times. They have had a new (used) transmission in and the problem persisted. Now we are being told we have to have a 3rd transmission and they want us to pay over $5100. We should not have to pay since the van has been in the shop multiple times for the problem.

- Clive, IA, USA

The contact owns a 2017 Chrysler Pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to Chrysler Jeep Dodge city of mckinney (972-569-9650, located at 700 S central expy, mckinney, tx 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The VIN was not provided. Consumer stated eliminating the standard spare tire to reduce weight in the vehicle has caused a safety issue as most tire problems cannot simply be fixed on the side of the road with a patch kit. Auto on/off system. Tire patch kit provided with vehicle instead of spare tire during emergencies/tire blow out/ flat, exceeding difficult to use especially for a family vehicle. Kit only works when damage to tire is in a specific place and accessible. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Arlington, TX, USA

Van stalling while moving at slow speed on 101 northbound freeway.

- Santa Clara, CA, USA

Ac no longer blows cool air-- diagnosed as needing a new ac compressor. The ac is not used year round and there is no reason that the compressor should need to be replaced at only 2.5 years old.

- Randallstown, MD, USA

The contact owns a 2017 Chrysler Pacifica. While making a turn at 35 mph, the vehicle shut off. The contact coasted the vehicle into a parking lot where it would not restart. After making arrangements to have the vehicle towed, the contact was able to restart the engine. A year later, while on a trip, the failure recurred. The vehicle was towed to moberly motor company (1520 N morley St, moberly, mo 65270, (660) 263-6000) where the failure was able to be duplicated. The contact called the manufacturer and was waiting to hear back regarding a possible diagnosis of the failure. The vehicle was not repaired. The failure mileage was 19,500. The consumer stated there was a 2nd failure on 3/28/2019 and vehicle could not be repaired until the problem was duplicated. The dealer still has possession of the vehicle.

- Macon, MO, USA

It started about a month or so after we bought the vehicle. When trying to accelerate after a complete stop the van feels like it's trying to stall then takes off so hard it feels like we've been rear-ended. We've taken the vehicle to the dealer many times & never got fixed. They kept pushing it off & even ignoring me. They finally gave me Chrysler customer care #a month ago so I called & got a case. Chrysler finally called me & said there is nothing they can do even though it's still under warranty. We looked up the lemon law & realized they ignored us because we were supposed to start a claim within 18 months of purchase which was last month.

- Johnston City, IL, USA

Rough idle and constant rattling noise at highway speeds coming from the lower passenger side of door. Driver's side seat belt area rattling when driving on country roads.

- Mount Vernon, IL, USA

I was in a accident and the other driver was at fault. My passenger side got hit going 65 and the Chevy truck ran into to us failing to slow down to there lane ending and hit my passenger side and the side of the van none of my side air bags went off and she was going full speed when hitting us. I was also seen in the hospital due to being pregnant.

- Portland, TX, USA

While in motion on city street the engine caught on fire shortly after dealer service. Consumer's wife noticed smoke coming from the engine/hood and then flames. Consumer stated check engine light was on so consumer took the car in. Service report mentions replacing the fuel pressure sensor and steps taken.

- Newark, CA, USA

The contact owns a 2017 Chrysler Pacifica. While driving various speeds, the vehicle lunged forward when accelerating. The failure occurred intermittently. There were no warning indicators illuminated. West herr Chrysler Dodge Jeep Ram of lockport (6200 S transit rd, lockport, NY 14094, (716) 239-4769) diagnosed the vehicle, but could not find a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.

- Buffalo, NY, USA

On multiple occasions the vehicle's engine has shut off while in operation on city streets bringing the car to a stop in traffic. Two of the occasions have occurred while crossing a street with oncoming traffic. Two of the occasions occurred in our neighborhood street. The vehicle then instructs the driver to shift into park to start the engine again. After shifting into park and attempting to start the vehicle all power/electrical is lost leaving the vehicle stranded.

- San Antonio, TX, USA

My start/stop system keeps malfunctioning and my car will shut off in the middle of driving and intersections. Also in about 3rd gear it will shift really abruptly.

- Wilton, CA, USA

I continue to have problems with "jerking" while driving my 2017 Pacifica. The best way I can describe it as the car "jerks" forward very forcefully. I have had it in 6 times for the same "jerking" motion. I am concerned that it may cause an accident if it jerks and completely stops. The "jerking" happens at very random times, acceleration, coasting, cruise control use, and slowing down. Some days it happens multiple times a day, and others it can go a week or two without happening. Chrysler has replaced valves and the entire transmission unit, however, the problem is still happening. For the past month, when the jerking happens, the steering wheel now attempts to lock and this didn't start happening until Chrysler started "messing" with parts. The vehicle was purchased with 18K miles on it as a "Chrysler certified vehicle." I have filed a case with Chrysler and was told I would be contacted within 24-48 hours and it has been 8 days with no contact from them. I have reached out to them day after day and still haven't recv'd a call back. I don't feel comfortable driving this on busy roads with my children in the car for fear of an accident.

- Spring, TX, USA

2017 Pacifica continues after multiple attempts to repair to drop/slip out of gear while driving with no warning and then suddenly thrusts back into gear causing the entire car to jerk forward as though we have been hit from behind. These issues happen under 20mph and there is no way to control what is happening. Our necks are forced forward and the sudden shock of the movement forward is not possible to stop. The problem began in December of 2017 and after 4-5 visits to the service I still have no resolution 2 years later.

- Naples, FL, USA