The contact owns a 2017 Chrysler Pacifica. While driving 35 to 50 mph, the vehicle jerked violently when the brake pedal was depressed to stop the vehicle. The vehicle was taken to jim click Jeep (701 w auto mall dr, tucson, AZ 85705, (866) 933-1114) where the computer was upgraded. The dealer stated that the failure could not be duplicated and it was a normal characteristic of the vehicle. The vehicle was not repaired. The vehicle was then taken to larry H. miller Chrysler Jeep tucson (7800 E 22nd St, tucson, AZ 85710, (520) 395-9310), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no failure with the vehicle. The failure mileage was 18,000.

- Tucson, AZ, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the engine stalled without warning; however, the electrical system remained activated. The contact was able to engage the hazard lights and move the vehicle out of traffic. The contact also stated that the vehicle exhibited electrical failures. The instrumental panel darkened, the interior lighting did not illuminate, "key fob not detected" or "key fob left" appeared when the key fob was in the ignition switch. The vehicle was taken to mcclarty daniel Chrysler, Dodge, Jeep, Ram (3709 South thompson street, springdale, ar 72764, (479)-715-4476). The dealer test drove the vehicle, but was unable to duplicate the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 34,500.

- Springdale, AR, USA

While driving my 4 year old son the other day the vehicle just shut off and it flashed "turn to P (park) to start engine"- this freaked my entire family out. I do not feel comfortable driving this vehicle anymore.I am up to date on all my maintenance and recalls. I have also been experiencing a "bucking" when you turn the vehicle and accelerate. It is as if the transmission is slipping. I am so frustrated and feel like I wasted $36K of my hard earned money.

- Cypress, TX, USA

The vehicle will stall and then hard shift from first to second gear. We initially noticed the hard shifting when we bought the vehicle but thought it might be the auto stop/start system. We didn't think much of it until it started shifting harder when we would stop or be driving. This, at times, caused issues when turning or accelerating to go through an intersection. The vehicle stalling causes a safety hazard and presents an opportunity for an accident to occur due to the delayed response of the vehicle. The cars following behind could potentially rear end the vehicle. The hard-shifting feels like someone hit you from behind and causes back and neck pain from the sudden jerking movement. This vehicle has also completely stopped when being driven causing a serious safety hazard. It started up again immediately after that incident only to not start at all a few months later. This vehicle has been nothing but trouble for us from the very beginning. We stayed optimistic that the recalls would fix the issues. They haven't. it's only a matter of time before someone is seriously injured or heaven forbid dies because of this issue. We have had 8+ service visits for this van. At one time it was completely inoperable and had to be towed to the service department. We are frustrated with Chrysler and the service department at ancira Chrysler, Jeep and Dodge in san antonio, tx.

- San Antonio, TX, USA

The contact owns a 2017 Chrysler Pacifica. While attempting to reverse the vehicle, the steering wheel needed extra strength to steer and the engine and power steering assist indicators illuminated. The contact referenced NHTSA campaign number: 19V348000 (electrical system). The vehicle was taken to greenbrier motor company (9841 seneca trail, lewisburg, wv 24901, (304) 645-1010), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 46,900.

- Rupert, WV, USA

I purchased a 2017 Chrysler Pacifica in October 2016 and it has given me nothing but problems ever since then. Within the first year I took the vehicle back to the dealership multiple time for a wide range of issues 1. the main issue was a hesitation in acceleration (this problem is ongoing) each time we took it in they said that because they couldn't duplicate the problem they couldn't diagnose it, but when we got it home the problem always came back. It just continued to get worse, the warranty we purchased ran out and the vehicle ended up getting towed multiple times for repairs for the fuel system at another dealership (because I lost confidence in the dealership of purchase). The fuel system problem is dangerous because it stalls, stops, and shuts off in traffic. 2.the passenger (right-rear) turn signal and reverse light (right) wiring had to be repaired and is now out again also very dangerous when people don't know you're turning right, we've almost been rear-ended several times due to not having a working rear signal. 3.the lift gate stopped working 4.the engine sounds rough like its ready to shut off. Most of these issues were reported and/or repaired while the vehicle was still under warranty. Now that the warranty has expired all of the cost are my responsibility. A loaner car is no longer an option so I have to pay for rentals or miss work. Copies of the many roadside calls and tows attached.

- Clinton Township, MI, USA

The contact owns a 2017 Chrysler Pacifica. While driving approximately 15 mph and attempting to turn on an incline, the vehicle stalled. There were no warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 63,000.

- Bayolnne, NJ, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per NHTSA campaign number: 19V348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.

- San Antonio, TX, USA

When starting the car the engine doesn't always turn over. When this happens all the sensors go down and it tells me I am not in park. The car won't turn off or on and must try it many times before anything else with happen. It seems to happen on a cooler morning

- Severn, MD, USA

When the vehicle is in motion, it feels like the transmission slips and the car will "buck". it will slow so hard that it feels like I've been rear ended. This mostly happens at low speeds. The car will also lose power at low speeds, such as accelerating through a turn. The car will lose power, and pressing harder on the gas pedal doesn't do anything. Its a dangerous situation, as sometimes I'm turning into traffic and the car just won't respond. I've taken the car back to dealer 3 documented times, and they keep telling me its a software update that's needed. They supposedly do the software update, but the problem persists. Its not a safe car to drive.

- Southlake, TX, USA

Vehicle was being driven at approximately 35 mph when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated. The van was able to be driven into a parking lot where it was restarted and driven through the lot. After approximately 30 seconds the van had the exact same issue but this time was not able to be restarted. Martins Chrysler of untion grove Wisconsin came and picked up the vehicle. The owner of martins said the vehicle started but then he experienced the same issue we had. Aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident. We've had the van in before for these error messages but the dealer never found the cause of the issue.

- Franksville, WI, USA

While leaving the neighborhood, came to a stop, auto stop/start engaged, released brake to accelerate, vehicle died. Moved shifter to park and attempted to restart. Odd stuttering sound like the engine can't turn over. Repeated several times without success, then called for a tow to dealer. Radio still worked and both batteries had been replaced about 3 weeks ago. Dealer says ABS error light is on but vehicle started. Awaiting diagnosis.

- Dickinson, TX, USA

Driving vehicle and it just turns off. I am 80 and it turned off in traffic circle. It has happened twice and is exactly described in June recall. Vehicle has no open recalls and has happened twice in last week.

- Commerce, MI, USA

First time apex August 6, 2019 - started car in driveway. Proceeded to drive out of driveway and engine shut off. Second time was September 7, 2019. In a parking lot at store started car. Proceeded out of parking lot onto a small street to a stop sign at end of street. Pulled out of street onto 4 lane highway when engine shut off. Were able to just make it to the center turning lane to stop and restart car. Car was purchased at a Chrysler dealer used on July 5, 2019. No notice was given to us regarding issues with this make/model.

- Bath Springs, TN, USA

We took a 7 hr trip in our 2017 Pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since I just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.

- Powhatan, VA, USA

The car simplywont start. Check engine light turned on, service ABS, service ESC, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.

- Yonkers, NY, USA

Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.

- Knightdale, NC, USA

Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.

- Yucca Valley, CA, USA

Stalled when I pressed accelerator and died adter waiting for a light. Turned off and I had to restart the car in an intersection with a bus behind me!

- El Macero, CA, USA

The contact owns a 2017 Chrysler Pacifica. While accelerating from a stop, the vehicle abruptly jerked forward without warning. The contact also stated that the check engine indicator illuminated intermittently. The vehicle was taken to parkway Chrysler Dodge Jeep Ram (21560 hall road, clinton township, Michigan 48038, (586)-800-3578) to be diagnosed, but no failure was found. The dealer reprogrammed the quick learn and the clear shift adapter. The contact was unsure if the parts that were reprogrammed were for the transmission or the engine; however, the repair did not correct the failure. The manufacturer was contacted. The approximate failure mileage was 5,000.

- Eastpointe, MI, USA