The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.

- North East, MD, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 65 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 80,000.

- Corona, CA, USA

Car starts shaking while driving, with engine light coming on. Also shaking while idling.

- Milton, VT, USA

I purchased this Pacifica pre-owned in July 2019 with 18K+ miles. From day one I complained about 2 things: 1. rough idle (vibration) and 2. brief loss of power on acceleration at about 17-18 mph (from full stop), then "lurching"/jolting into gear and accelerating properly thereafter. Pembroke pines, fl, autonation Chrysler Dodge Jeep dealer first said they couldn't duplicate the problems...then acknowledged these are actually known common issues but there is nothing they can do to correct the problems. In researching the problems, it looks like NHTSA issued tsbs for both of problems with instructions (to correct)..please forward the tsb numbers and/or links that I can print and bring to autonation service. Thank you

- Sw Ranches, FL, USA

When braking with left foot to slow down or stop... if right foot is on accelerator the car loses power (engine keeps running though) and cannot accelerate and must stop engine and restart to regain control. Relative had same problem with his 2017 Pacifica and was told that there is no fix for this problem. Chrysler hasn't been able to fix mine either. Chrysler closed my case basically saying take it in to be repaired...there is no fix. Happening when car new to present.

- Prospect Heights, IL, USA

When passing a farm tractor car went in to the passing gear and then there was no accelartion would not shift into any gear could not shut car off after awhile side doors wouldn't open after about 2 hours car finally started and went back to normal

- Brazil, IN, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while waiting at a stop sign, the vehicle turned off. No warning indicators illuminated. The contact also stated that the failure occurred at least six times since 2018. The vehicle was taken to the dealer napleton's northlake Chrysler, Jeep/Ram (3701 northlake blvd, lake park, fl 33403) they had not rendered a diagnostic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

- Palm Beach Gardens, FL, USA

This is the second complaint I have filed in 24 hours. I believe I am having a known problem/recall in my vehicle: Engine stall due to software issue an engine stall can increase the risk of a crash. NHTSA campaign number: 18V049000 I drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When I pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point. I tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.

- Glen Rose, TX, USA

I believe my vehicle is have the issue of a known recall on this type of vehicle: Engine stall or loss of power steering assist a loss of power steering assist or a stall can increase the risk of crash. I was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once I put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When I pushed the button it went to "acc" then when I pushed it again it went to "run" but the vehicle was not on and I could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.

- Glen Rose, TX, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds the vehicle experienced unintended vehicle acceleration. Additionally, while accelerating from a stop, the emergency parking brake independently activated which caused the vehicle to come to an abrupt stop. Additionally, while at a stop light, the economy fuel feature malfunctioned which the engine to not automatically restart when the accelerator pedal was depressed. The vehicle also had experienced electrical malfunctions which caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill Chrysler (1708 West NJ ave cherry hill NY.) and rockwall Chrysler (970 East interstate 30, rockwell tx) where software updates were performed however, the failures recurred. The manufacturer was notified of the failures and the contact received case numbers: [xxx], [xxx], and [xxx]. the failure mileage was 10,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Somerdale, NJ, USA

We have had to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come on and be flashing while shaking very violently and not shifting correctly. This is usually following the issues we have with the transmission stalling and hard shifting forward more often than usual. It is underivable in this condition and requires a tow to the shop. We are told this is normal maintenance but starting at 6,000 miles hardly seems normal. Spark plugs shouldn't even need replaced until at least 100,000 miles let alone any sort of coil.

- Syracuse, IN, USA

Transmission issues are out of control!!! vehicle looses power at low speed then lurches into gear thrusting forward at an alarming rate. This has put us in danger several times. Chrysler fails to acknowledge the issue saying they can't recreate the event. On christmas eve the transmission gave out completely going through a light on the highway and lights came on and were flashing. Towed it to the shop where they told us it needed 'reflashed' basically recalibrated and that every Pacifica would need this update in order to continue driving. They also charged us $150 to do this mandatory update. Sounds as if that should be considered a recall. I'm not happy to announce the vehicle is back to the same issues and I know it's only a matter of time before it happens again. We have also have to replace all spark plugs and all ignition coils as because the vehicle just breaks downs suddenly cause lights to come in and be flashing while shaking and not shifting correctly. It seems related to the transmission issues but we will never truly know as we are lied to so often when it's in the shop. Chrysler cares is no help at all!

- Syracuse, IN, USA

While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits "haywire" behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. Vehicle is returned home, then returned to dealer, who advises that vehicle firmware is up to date, and that the issue "cannot be duplicated." Vehicle was up to date on previous recalls relating to stalls. The stall was incredibly dangerous, and dealer does not seem to have any idea what source of the problem is. We have been sent away, being told to return the vehicle if problem shows up again. We do not feel that vehicle is safe to drive, and dealer has done nothing to address or diagnose the issue that caused the problem. The issue came after some other issues with vehicle sometimes indicating that airbags need service, or not recognizing that seatbelts were buckled. I believe the issue to be related to problems with computer firmware governing the vehicle.

- Bakersfield, CA, USA

While in motion at lower speeds the transmission violently jerks between gears giving the feeling the car is out of control.

- Palmetto, FL, USA

Van stalls and jerks

- Gaithersburg, MD, USA

There has been more than one occasion where my car would shift from drive to neutral or even stalls completely. There have been times where decelerates on its on and when it locks up from the parking gear while trying to shift to drive. Most recent occurrance of this was Sunday, December 22, 2019. Acceleration from a stopped position always feels like I was rear-ended everytime. I have had multiple safety recalls and the 2 times I took it back to the dealer for fixing, I reported this concern. Dealership reported finding no issue as reported. I have received of yet another recall in 2018 but have not had a chance to take it in. I fear for the safety of my children and I as this is the only vehicle I have. But these defects that dealership reports as "finding no issue" is not fair. Its a death trap. These stops, stalls, deceleration and accelerations that started in 2017 and continues thru today is presenting a severe danger hazard and I need help.

- Mililani, HI, USA

Hesitation when I turn and try to accelerate. I thought it was my gas but I'm seeing there was a recall on some 2017 for this problem. Mine has done this several times when I turn. It has only happened on the city streets while in motion. Almost like it wants to stall out then a small few small jerks and then takes off. I just bought this van in March 2019 from westgate jeff wyler. There was no recalls for this van but I'm having the same problem they recalled on other 2017 Pacifica. It's done this several times

- Louisville, KY, USA

We are on our second Pacifica after the first was bought back by Chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it). Now on our second Pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips). A couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight). So we are on our 2nd Pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)! there are serious issues with this transmission that Chrysler needs to resolve! this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.

- Ankeny, IA, USA

Had auxiliary battery replaced approximately 5 months ago because the ess was not functionally properly. No problems until today 11/9/19 while on vacation in Washington DC. The engine shutoff totally at stop light. Put car in park, depressed brake, vehicle started and ess warning light stayed on and no other lights came on, pulled out of traffic into parking lot and vehicle was slow to accelerate at first, turned vehicle off myself, let it sit a minute. Restarted vehicle with no problems and ess light was off. Called dealership where I purchased vehicle and Chrysler customer service about what happened. Neither on had any ideas or suggestions except to take to dealership. Dealership did say might be oil change was due or oil was low. Had oil changed about month ago. Said they had not received any complaints about this 11issue.

- Warner Robins, GA, USA