10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
13,052 miles

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« Read the previous 20 complaints

problem #237

Feb 062021

Pacifica

  • 30,390 miles
30,390while cruising on interstate, (2/6/21, 3:17 pm, drizzling, 55 degrees F, at 70 mph in cruise control) instrument panel goes black, engine shuts off, power steering goes off, rt passenger window descends all the way, wipers go off, cruise goes off, gear indicator switches (on it's own from drive to neutral, to park. Coasting to side left of side of the (under construction) shoulder (rt shoulder is blocked by jersey barriers) instrument cluster comes back on. I shift from park to neutral, to drive, with no effect on drivability. I stopped off the roadway and shut off the ignition. Instrument cluster has battery and fcw warning lights on. There is a distinct smell of an electrical fire. I check under the hood to look for obvious fire sources. None are apparent. I checked the battery connection. This appears as normal for this vehicle, not tight ' but not loose either. I checked the fuse box. I did not have a fuse indicator tool with me and did not attempt to pull fuses. Seeing no obvious fire sources I shut the hood. Five minutes after stopping I tried the ignition again and the car started. The rt passenger window was to 3' short of closed, then it stopped. I pulled back on the highway and resumed the trip. The fcw warning light was still on. Cruise control was unavailable. The driver's side mirror warning indicator was on. On 2/7/21 I checked the car. All power devices on the rt front door were not active. I checked the fuses and determined that at least one had failed (F47). I attempted to replace the fuse. In doing so the rt passenger window immediately returned to the fully closed position, the fuse blew as I put it in, the smell of burning electrical wire was apparent inside the cab, but not under the hood.

- Jupiter, FL, USA

problem #236

Feb 092021

Pacifica

  • 47,687 miles
Van jumped and bucked while driving in a publix shopping center parking lot my head went back and forth with a lot of force definitely not normal.the van was in motion driving slower threw lot.

- Palm Coast, FL, USA

problem #235

Feb 012019

Pacifica 6-cyl

  • miles
2017 Chrysler Pacifica. Consumer writes in regards to stalling engine. The consumer stated the vehicle would nearly stall and then lunge forward while being driven. The dealer and manufacturer were made aware of the failure. The dealer updated the vehicle software but, the failure persisted. The manufacturer had not responded to the consumer's complaint.

- Macungie, PA, USA

problem #234

Jan 122021

Pacifica

  • 60,028 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at various speeds, the vehicle shutdown and ceased without warning. The contact called crown Chrysler Dodge Jeep Ram Fiat (2120 chapman rd, chattanooga, tn 37421; (844) 372-1835) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The contact stated that vehicle was unsafe to drive. The contact stated the failure was like NHTSA campaign number: 18V049000 (electrical system, engine and engine cooling). The failure mileage was 60,028.

- Layfayette, GA, USA

problem #233

Jan 052021

Pacifica

  • 65,000 miles
Two issues. First, when accelerating, sometimes the transmission disengages for about 1-2 seconds and then reengages and causes a sudden jerk motion forward. Happens 3-4 times a month. This will happen on both city streets and highways. This has started over 3 years ago. Second, the engine will stall/shut off at random times on city streets. It occurs when going over a speed bump and also occurs when making a U-turn. It takes quickly shifting back to park, then pressing brake and start button to start back up. This has started happening within the last 3-6 months.

- West Melbourne, FL, USA

problem #232

Dec 212020

Pacifica

  • 50,000 miles
Had trouble starting car. Battery was checked and said to be good. Issue stopped. 2 months later car is completely dead when I go to crank one morning. No indicator lights ever came on. Husband charged battery and it crank but still was sluggish in doing so. Again battery was tested and except not fully charged it was ok. Voltage is now all over the place. Jumping between 10 and 14.7 constantly. If I come to a complete stop it goes dead. It is currently sitting in my driveway as we try to figure out what to do.

- Monroe, GA, USA

problem #231

Nov 132020

Pacifica

  • miles
I have had my van for 4 times at the shop with electronics issues transmission shifts hard when I put my car on parking or try to turn on my van it will but act funny all the lights start on like engine light power ABS airbags don't want to go forward sometimes my car has 52,00 miles O pay every month my payments in time is going to be christmas soon I just will like my car to be fix so I can see my dad that is not doing to good please help I am frustrated tired I had call the dealer ship were I left my van for four times called and left a message one week ago never got a call back I have been waiting for a call nothing from them finish calling them today and finally someone answer I made and appointment today first they wanted to give me one for next year after I said that I had called and no one return my call they said we can check the van on the 21 so you can use a loaner vehicle I promise my dad I will be able to see them for christmas know with this issue and paying 900 dollars every month for the van I can't afford to buy or rent a car during this time I am tired frustrated and O don't know what else to do to resolve this issue please help. I just use the van to take my kids to school and go home do grocery and visit the family.

- Holland, MI, USA

problem #230

Nov 062020

Pacifica

  • 73,000 miles
Drove top speed of 20 mph because I was on base. Came to stop at stop sign to turn onto Maryland ave to exit the base. Started to accelerate to turn left, mid turn, van shut off/died, error message of put car into park and then vehicle speed too high(something along those lines) flashed. Wouldn't turn back on for about 5 seconds. Note: 2 children as passengers at the time battery replaced Nov 2019-due to same problem/electrical issues transmission replaced Jan 2020 due to ongoing issue (warranty covered)

- Charleston, SC, USA

problem #229

Sep 302020

Pacifica

  • 40,000 miles
Stalls for a second during accelerating very unsafe on the road and in stop and go traffic.

- Palm Desert, CA, USA

problem #228

Sep 252020

Pacifica

  • 62,000 miles
This is the second time this week and third time overall while sitting at a red light (the auto start/stop is turned off) my vehicle engine completely turned off. I got a message on the dash that said to put the vehicle in park to start the engine again. II lose all power steering, brakes are stiff and cannot do anything, it is completely off. L have been so fortunate each time it happened to have been stopped, as I had my kids in the car the second time and the light had changed green but I could not go.

- Fredericksburg, VA, USA

problem #227

Sep 052020

Pacifica

  • 70,000 miles
While driving on a 50mph 4 lane road with my two children 3 & 5, I decelerated to make a left hand turn and within 3 seconds the car sputtered to a halt with all power cutting off. In a panic, I tried to get the car started again but it did not respond to the ignition. I got out of the car to get my kids out of the back seat and bring them to safety. I manually opened the rear driver side door and after doing so, the power came back on to the car. I quickly got back in and drove home without incident. We have since searched the VIN for recalls to find that for whatever reason, my VIN did not qualify for the recall involved in 2017 Chrysler Pacificas with this same exact problem occurring. I brought the car in for a diagnostic, and of course they could find nothing wrong nor "reproduce the problem", or give us any reassurance that this wouldn't happen again.

- Henrico, VA, USA

problem #226

Feb 142018

Pacifica

  • 5,000 miles
The Pacifica has a stalling problem when taking off. Then it jerks into gear really bad. This problem has been on going. Dealership supposedly had fixed the problem, when the vehicle was under warranty. It now is out of warranty and the problem is still there.

- Burlington, NC, USA

problem #225

Aug 072020

Pacifica

  • 45,000 miles
When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If I do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.

- Hampton, VA, USA

problem #224

Jul 292020

Pacifica

  • 61,237 miles
As I was driving my vehicle on a busy road it started to stutter and shut down. I lost steering wheel function as well as gas pedal function. The control panel instructed me to place my car in park to be able to restart it.

- Waddell, AZ, USA

problem #223

Jul 082020

Pacifica 6-cyl

  • 74,000 miles
This vehicle has stalled out and completely shut off while driving. No warning or anything just driving around 50mph and everything shuts off and steering locks up you cannot control the vehicle.then the screen pops up telling you to place in park while your still traveling 50mph. This has now happend 3 times. It happens the first time in May 2019 around 48,000 miles and now 2 time on July 8 2020 at 74,000 miles. I have read several articles online that this is happening to alot of these vehicles and there has been over 50 complaints but nothing has been done yet. This is a highly dangerous vehicle to drive in. Something must be done to project families for getting injury's. luckily this has happened to me on smaller roads and not a highway yet! this can be deadly!

- Millsboro, DE, USA

problem #222

Oct 102019

Pacifica 6-cyl

  • 37,000 miles
The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

problem #221

Jun 122020

Pacifica 6-cyl

  • 88,000 miles
The engine, brakes, steering all seized up on takeoff. I had to turn off the car and turn it back on. It happened while trying to cross a busy road. Extremely dangerous and scary. On other trips, the gears seem to change roughly when accelerating at times and not others.

- North East, MD, USA

problem #220

Nov 272019

Pacifica

  • 80,000 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 65 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was driven to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 80,000.

- Corona, CA, USA

problem #219

Apr 232020

Pacifica

  • 52,000 miles
Car starts shaking while driving, with engine light coming on. Also shaking while idling.

- Milton, VT, USA

problem #218

Jul 302019

Pacifica

  • 19,000 miles
I purchased this Pacifica pre-owned in July 2019 with 18K+ miles. From day one I complained about 2 things: 1. rough idle (vibration) and 2. brief loss of power on acceleration at about 17-18 mph (from full stop), then "lurching"/jolting into gear and accelerating properly thereafter. Pembroke pines, fl, autonation Chrysler Dodge Jeep dealer first said they couldn't duplicate the problems...then acknowledged these are actually known common issues but there is nothing they can do to correct the problems. In researching the problems, it looks like NHTSA issued tsbs for both of problems with instructions (to correct)..please forward the tsb numbers and/or links that I can print and bring to autonation service. Thank you

- Sw Ranches, FL, USA

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