10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
12,917 miles

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« Read the previous 20 complaints

problem #22

Aug 052017

Pacifica

  • 35,000 miles
Vehicle shutdown: As I approached a yield sign on a subdivison street, I slowed to a few mph before accelerating slowly again. The vehicle then lost power and steering (it shutdown). I looked at my dash and it read "vehicle must be in park to start." I applied the brake and stopped without being able to steer. I then turned the gear knob to park and restarted the vehicle and went on my way. I am thankful their was no traffic as this could have resulted in a serious accident...updated 10/30/17 updated 11/13/217

- Nashotah, WI, USA

problem #21

Aug 102017

Pacifica

  • 15,000 miles
This car has had multiple stalls, whereas when driving, the engine will shut down and steering be affected. This has happened in the middle of an intersection with my children in the car. There are no warning signs that this will happen, the car just suddenly becomes inoperable. You have to place in park for 30 seconds and then restart the car. This car is extremely dangerous to drive. The diagnostic is a fuel pressure sensor, but further research indicates this is a widespread problem that Chrysler may be aware of...updated 10/25/17

- Sterling, VA, USA

problem #20

Aug 092017

Pacifica 6-cyl

  • 232 miles
I was driving the vehicle at a steady speed of 40 mph. The engine died, and the message console indicated the vehicle must be in park to start. The gearshift was still in drive, but the indicator light showing it in D was now fast blinking. I put on my hazard lights and coasted as safely as I could out of traffic and to a side road. Once stopped, I put the vehicle in park and started it. It idled very roughly for 2-3 seconds and died. I then waited about 10 seconds, started it again, and this time it sounded to operate normally. No error indicators displayed, and the dealer said no error codes registered. This same behavior has been reported on a message forum by dozens of Pacifica owners. The problem is not reliably reproducible and produces no system errors. A number of reports indicate multiple "guesses" from service techs and Chrysler. Many of those same individuals report the issue happening again afterward. My service technician claimed that tsb 18 069 17 addresses this issue and flashed a software update for the PCM. Because of the irregularity of the occurrence of the problem, I can't know if it is resolved, though in 4 days and about 100 miles it has not happened yet again.....updated 11/03/17 updated 11/09/2017

- Leesburg, VA, USA

problem #19

Jun 022017

Pacifica

  • 5,000 miles
While stopped, the vehicle lost power and displayed a message "vehicle must be in park to shift" or something along those lines. Luckily the vehicle was stopped and not moving when it lost power. This is very serious because all propulsion from the vehicle was lost. The car did restart after it was shifted into P and the start button was pushed (with a foot on the brake). Chrysler has known about this issue for months now via the online forum discussing the issue and appears to be doing nothing about it proactively and is certainly not communicating about the issue with its customers.....updated 11/03/17 updated 11/07/2017

- Bethesda, MD, USA

problem #18

Jul 312017

Pacifica 6-cyl

  • 5,300 miles
Car shut down while in drive, 5300 current miles. I was driving in heavy traffic in nyc and car shut down, earlier in the day I was at a dealership in safford va and they performed software updates because the day before in Florida windows opened and closed on their own in the front passenger side, cluster panel went on and off and battery light came on. Battery maintained its 14 amp charge for the next 90 miles I needed to reach autotrain in sanford Florida. I immiediately went to service in safford Virginia and they said it was an up[date issue. Drove the next 260 miles with no issue until it shut off"??"..updated 11/07/17 updated 11/9/2017

- Brooklyn, NY, USA

problem #17

Jun 222017

Pacifica 6-cyl

  • 3,200 miles
Highway speed, heavy traffic, engine suddenly stopped. Warning sounds and lights on dash. Loss of power steering. Had to come to complete stop in middle of highway traffic, place in park, depress brake, push start button. Occurred June 22, 2017 about 3200 miles on new vehicle. No resolution from dealership or Chrysler. Chrysler instructed dealership to report loaner car as stolen. Also requested data recorder be installed and I continue to drive until occurs again. I refused to place my family at risk. Have since purchased other brand replacement vehicle and am trying to arrange buy-back...updated 11/07/17 updated 11/09/2017

- East Granby, CT, USA

problem #16

Jul 302017

Pacifica 6-cyl

  • miles
I was driving on a highway (with my kids in the backseats) and suddenly (for no reason) the vehicle lost all electricity (including, power steering, engine, headlights, dashboard lighting). The dashboard only said "put car into park and restart." Thankfully, I was able to pull over partially onto the side and restart the car after it was in park. (this happened a second time a few minutes later but in that case the electricity came back on itself after a few moments.) this was a scary and dangerous experience.....updated 11/03/17 updated 11/09/2017

- Clifton, NJ, USA

problem #15

May 312017

Pacifica 6-cyl

  • 8,900 miles
The contact owns a 2017 Chrysler Pacifica. While driving 40 mph, the vehicle stalled and the "shift into park and restart vehicle" warning indicator illuminated. The vehicle was taken to a local dealer (parkway Chrysler Dodge Jeep Ram located at 21560 hall rd clinton township, mi 48038), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,900....updated 11/13/2017 updated 11/16/2017

- Macomb Township, MI, USA

problem #14

Jul 192017

Pacifica 6-cyl

  • 170 miles
The van has less than 200 miles in it when it stated stalling. It now has 205 miles, and it has stalled(engine stopped) 5 times already. This occured when decelerating or when fully stopped with the gears still in drive. The engine will stop and a message on the dashboard to put the vehicle in park to start will appear. Restarting the engine is normal with no issues....updated 11/06/17 updated 11/09/2017

- Rockville, MD, USA

problem #13

Jun 122017

Pacifica 6-cyl

  • 7,000 miles
The minivans engine and all electronics will shut off while in drive, we lose power steering and are prompted to shift to park and restart, it's happened 3 times so far once driving 45mph on a city street, once at a red light in drive on a larger highway and once in park in a parking garage......updated 11/03/17 updated11/09/2017

- Coconut Creek, FL, USA

problem #12

Jun 282017

Pacifica 6-cyl

  • 1,200 miles
Windows roll down by themselves vehicle in park. One time vehicle places self in park when braking pulling into a parking lot. One occurrence, vehicle placed self in park and died in stop and go traffic on interstate. Heated seats wired backward.....updated 11/03/17 updated 11/09/2017

- Wright City, MO, USA

problem #11

Jul 092017

Pacifica 6-cyl

  • 1,512 miles
Last night, while driving approx 40mph, our brand new 2017 Pacifica ltd shut down. The engine suddenly, with no warning, just stopped. The dot above the 'd' (for drive) started flashing, and a message flashed: 'shift to P to start.' We came to a stop in the middle of the road. I put it in park and then was able to turn it back on. I had both hands on the wheel, so I never touched the starter button. The key fob was in my purse, which was not moved. Thankfully we were not on a highway, so nobody ran into us. I dropped it off at the dealership this morning, and they just told me they cannot recreate the error. We've had it for about 2 weeks, and we've driven it 1500 miles, mostly highway.....updated 11/03/17 updated 11/09/2017

- Washington Crossing, PA, USA

problem #10

Jul 062017

Pacifica 6-cyl

  • 7,500 miles
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains. Van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017

- San Diego, CA, USA

problem #9

Jun 182017

Pacifica

  • 5,700 miles
While driving at 45 mph, vehicle shuts off without warning. Very dangerous as the car needs to come to a stop to restart. I was merging onto a highway which made matters worse. Van did a similar thing earlier in the daybut I was in park. Just shut off, no warning. At dealership now.

- Abington, PA, USA

problem #8

May 212017

Pacifica 6-cyl

  • 800 miles
Purchased a brand new Chrysler Pacifica vehicle 3 wks ago on May 18 2017. We headed out on vacation on the 20th of May. May 21 was the first incident on the interstate in Chicago we stalled in the middle of traffic for approximately 10 minutes. May 27 we pulled up to a stoplight and the engine stalled out on us that lasted approximately 3 minutes, the same day at a tollbooth we stalled out which lasted about 25 minutes before the car would start again we ended up calling for a towing service but the car we started and we canceled the tow service. May 30 we left the grocery store the screen switch to the app page and would not switch back, the brakes locked and we lost engine power. That lasted 20 mins before car would start. June 7 car would not start after coming out of the grocery store waited 20 minutes then tried again car started 30 seconds after the ignition button has been pressed by itself. June 11 car stalled out pulling into the driveway. Took less then a minute to restart this time. We have taken the car into the dealer and the could find nothing and could not replicate. We now have to drive back from pa to nd with a vehicle I am afraid to drive with 6 kids. I am so upset and disappointed in this Chrysler product.....updated 11/03/17 updated 11/09/2017

- Glenburn, ND, USA

problem #7

Apr 122017

Pacifica

  • 3,900 miles
The first problem was that the car shuddered and made loud "clunking" noises when shifting gears. It would often quit running when at low speeds as in parking lots. While at high speeds on the interstate car just didn't feel "right." Wanted to quit. Took it in the first time and they reprogrammed the transmission which seemed to help for a short while. Then, it started acting up again and when returning to the dealer this time they advised a lubricant was needed. Not sure what or where this was applied.

- Ocala, FL, USA

problem #6

May 242017

Pacifica 6-cyl

  • 10,792 miles
Vehicle cutoff while driving and then had to be put in park to be restarted since it is a push to start. When put in drive the vehicle jolted harshly and made a dinging sound...updated 07/20/17

- Decatur, GA, USA

problem #5

May 222017

Pacifica

  • 4,500 miles
While driving on a busy street, my 2017 Chrysler Pacifica suddenly lost the ability to accelerate. I was in an intersection pumping the gas pedal with nothing happening. The warning message on the dash read "shift vehicle to park" (or similar). I coasted to a stop with cars nearly missing me, shifted to park, turned the car off, then turned it back on, shifted to drive and pulled directly into a parking lot. I called Chrysler roadside and was towed to the dealership where my car is now. According to what I'm seeing on Chrysler forums, this is beginning to happen across the country & Chrysler is not addressing this extremely serious situation. Thank you for your time and I look forward to a response.

- Asheville, NC, USA

problem #4

May 212017

Pacifica

  • miles
Vehicle stop running randomly. Stopped running while on road. How to completely stop put in park to restart period safety issue big time

- Ione, CA, USA

problem #3

May 202017

Pacifica

  • 7,000 miles
I was turning into a parking lot and my 2017 Chrysler Pacifica suddenly turned off. The display said something along the line of "car must be in park." I had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that I am researching this issue, I'm finding that several other people have had this issue and Chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains?..updated 07/20/17

- Yuma, AZ, USA

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