10.0
really awful- Crashes / Fires:
- 5 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,052 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The engine was having misfire on cylinder 5. This turned out to be a head gasket leak, the local Chrysler dealer confirmed the diagnosis and proceeded to replace the entire engine head. If this was not abruptly fixed, then the engine would overheat and lockup mid drive. There have been many other similar reports on this site indicating the same problem on either cylinder 3 or cylinder 5 -- these sit in the back of the engine bay (transverse engine) and get the hottest. There seems to be a general defect in the cooling causing very premature head gasket failure which can be a dangerous situation if not handled extremely promptly
- Lothian, MD, USA
Engine temperature suddenly rose to the point where an alarm appeared on the display (no prior warning or prior instance of this). Allowed temperature to cool, drove vehicle home gently. Subsequent examination showed coolant level in reservoir below minimum with no physical evidence of leakage. Obtained correct manufacturer-specified coolant, topped up and continued to monitor. Pattern developed where the coolant level would be at minimum after approximately 200 miles of driving, vehicle appeared to be operating normally otherwise. Continued to top up coolant level as necessary, still no sign of any physical leak. Vehicle then began to produce error codes for misfire on either Cylinder 1 or Cylinder 3 - no discernible -??pattern-?? to the codes appearing or clearing. Vehicle was subsequently examined by an independent repair facility who determined that the cylinder head for cylinders 1, 3 and 5 is warped.
- Moorpark , CA, USA
The van stopped while driving without warning in traffic, luckily I was able to coast to the side of the road and there was not a vehicle directly behind me or my family and myself would have been in an accident. Even now it does not have a check engine light on we had the battery checked and alternator and they are both good. I-??m not sure what else would cause the vehicle to stop while driving with out warning. It completely turns off just suddenly without any warning. This is dangerous and could cause an accident. We are having it towed to the dealership today to hopefully repair whatever caused the dangerous shut off. I will revisit and if able upload whatever I am told the problem is.
- New Bruanfels, TX, USA
2017 Chrysler Pacifica Touring, twice in last 4 months got P0303 message (Cylinder misfire). Upon research turns out this is common issue, dealership confirmed that head gasket is leaking coolant into the 3rd cylinder and needs replacement.
- Cornelius, NC, USA
Engine stalled while making a right turn with incoming traffic. It felt as if the vehicle had gone in Neutral position. The vehicle was unresponsive to the throttle until I manually put it in Low gear (L) and then back up to Dive gear. I was looking into the recall and it sounds similar to U01.
- Simpsonville, SC, USA
At 83,000 miles the 2017 Pacifica needed new headgaskets, rocker arms, and camshafts. I am the first and only owner of the van and have been meticulous about maintenance. Apparently this is a known issue with the Pacifica. The dealership and an outside mechanic verified these issues with my Pacifica. Rough idle was the only warning something was wrong before the check engine light came on. I took it to the dealership immediately.
- Newnan, GA, USA
I have 2017 Pacifica with just under 80,000 miles on it. I had a check engine light come on which was a 5th cylinder misfire. I had the plugs/coils replaced and oil/filter done. After 2 days the service engine light reappeared with the same diagnosis(5th cylinder misfire). I took it back to the shop and they discovered coolant leaking and the smell of it burning. They believe it was a blown head gasket. The car is now at a Chrysler dealership to confirm the bad news. Chrysler needs to step up and resolve this issue with a recall or some type of reimbursement.
- Methuen, MA, USA
Check engine light continues to come on and it gives the code -??3rd cylinder misfire-?? even after multiple attempts to correct the problem. Has been determined there may be a crack in the engine block. Car only has 94,000 miles on it so this is too young for it to be happening. The engine runs rough continuously and I am afraid for the safety of myself and my 4 children that ride along with me daily.
- Albemarle, NC, USA
Blown head gasket 2017 chrysler pacifica 82000 miles. Spark plugs replaced. All are black with heavy carbon buildup. Check engine light went on as did the engine stop start warning. Code read cylinder 5 misfire. Many people have had the same issue. Check out following thread. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fond Du Lac, WI, USA
2017 Pacifica has a blown head gasket @80k miles (diagnosed by a Chrysler mechanic when our check engine light came on). The van has never overheated and has been well maintained/ serviced regularly.
- Prospect, KY, USA
The vehicle will shut off randomly while in the drive position, and happens when in motion or stopped. THIS CAUSES A HUGE CONCERN as this is our family vehicle that Carrie-??s our children. My wife was making a left hand turn in an intersection, with our kids in the Van and shut down on its own in the middle of the turn. We ensure all regular and required maintenance is completed on our vehicle to ensure the safety at all times and this is beyond our control. We took it to the shop and they don-??t know what-??s going on as it-??s intermittently happening. I have read several others having the same issues. This is a huge safety issue that requires immediate attention, please help!
- Peoria, AZ, USA
The head gaskets were replaced at 107 miles before I purchased my van. Now here I am 20k miles later with another blown head. The vehicle is undrivable and left me, my wife and my kids stranded. Yes this has been confirmed by a qualified shop. No. Check engine light, misfire.
- Winterset, IA, USA
A head gasket leak caused coolent to enter a cylinder. The vehicle now suffers from hydrolock and the engine needs to be replaced.
- Saint Louis, MO, USA
We have 2017 Chrysler pacifica there's 96miles on it that my drives to work, after she came back from work this morning I took the car key so i can go to the car wash when started the car i notice the was shaking and there was a check engine light, so i scan the car there was three code on the car. P0420, P0303 and P0203. I checked online for the meaning. I saw that everyone with the same car had the same issue. And before this issue I been noticing low coolant so I always top up the coolant. I noticed everyone say is the head gasket that went bad. Base on all the information and the complaints people made regarding this code i don't need to take it to a dealership for diagnostic, I am sure it is the engine head gasket that's bad.
- Arlington , TX, USA
While driving on the highway, our car started to make a jerk, like it was having trouble shifting gears, which is weird because we were driving through Kansas and the road was smooth and flat. Then suddenly the car lost power, but did not turn off. Pressing the accelerator did nothing. We turned on the emergency flashers and pulled over to the shoulder, shifted into park and then turned the car off. We waited a few moments then restarted, everything appeared fine. We started to accelerate and merge back into the highway when it started to happen again. This time, our dash reported a message of "shift into p to start." We again pulled over, waited even longer, and restarted again. After about 5 miles, it did it again. After several occurrences of this, we eventually looked to have it towed to the nearest dealership. However, now it also has trouble starting. This is incredibly concerning, losing power going 75mph.
- Grain Valley, MO, USA
My 2017 Pacifica just passed 96,000 miles and started acting weird. We sent it into the mechanic and they said there is a blown head gasket on cylinder 1. The repair will be between $4,500 and $5,000. Under normal conditions, a head gasket should not be blown on a regularly maintained vehicle with less than 100,000 miles.
- Lubbock, TX, USA
I turned on the vehicle cold in the morning and it started shaking violently. The check engine light came on with a code of P0303, which indicates a cylinder 3 misfire. We took the vehicle to the Chrysler dealership in our area and they said there was nothing they could find. The dealership cleared the codes and the check engine light didn't come back on for another week or so. Then the same thing happened again. Cold start, with violent shaking. Check engine light came back on and same engine code P0303.
- Galt, CA, USA
The van stalls and completely turns off while coming to a stop, while stopped, and while accelerating from a stopped position. I have to wait a few seconds, then push the brake and the ignition switch to restart the van. The van acts as if it's been parked. This has happened 6 times in the last four days.
- Dayton, OH, USA
As soon as I stopped at a light, the entire car shut off on its own. No lights, no engine. It took about 45 seconds for lights to come back on. I was able to restart the car. When restarted, the electronic throttle indicator light was on and the car was jerky to drive. I cut the car back off and on and it drove normally. The engine has cut off 3 other times stopped at red lights, but those times, the lights stayed on. I was able to immediately turn the engine back on. I believe there is a major electrical issue happening. I have taken the car to a dealership and an independent mechanic. No one can find out what is wrong because they couldn-??t mimic the problem.
- Chesapeake , VA, USA
- Lake Saint Louis, MO, USA