Van stalls and jerks

- Gaithersburg, MD, USA

Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues. 3 batteries have been replaced in 2 years time. Transmission pops in and out of gear between 2nd and 3rd during city driving. No spare tire!! patch kit, good luck using it if you have a flat.

- Pantego, TX, USA

Navigation system locked up in traffic and caused a distraction contacted Fiat Chrysler uconnect was told that a update was needed and neither they or dealer could affect the update tthe specialist at uconnect was kym phone 8008266632 ext 3024871 case 68253619

- Green Bay, WI, USA

The vehicle stalls when stopping on city street.

- St. Petersburgh, FL, USA

The transmission gets stuck in gear and hits a certain mph and then drops even while pressing the gas. Most commonly happens at 15mph and around 45-50mph. Then suddenly it lurches into the next gear throwing the car forwards and revving up the mph. The doors open and close randomly. The dvd screens don't work consistently and the keys have to be registered to the car frequently bc they lose their connection.

- Dallas, GA, USA

When driving an turning makes clanking noise under car, car get stuck in cars an then jerks when changes, been telling Chrysler dealer where I get my repairs an tune ups I'm told it all part of the electrical system been telling them this since I got the car new 2017

- Springfiled, MA, USA

The start/stop icon appeared on the dash and alerted that the system is not working. It was taken into dealership where they said the auxiliary battery was dead. Auxiliary battery was replaced but light did not go off. Taken back into dealership and was told that it takes time for it to charge and alert should go off after driving. Alert did not go off and was taken back to dealership where they said that the battery system is not charging. Had to reschedule another diagnostic appointment for next week as they did not have time to fix it. None of this covered under warranty as 2017 Pacifica has 45,000 miles. Also alerted the dealership about the 'hard stop' jerking that occurs at shift change around 15-20 mph intermittently. They said that this could not be investigated due to the auxiliary battery not functioning.

- Washington, NC, USA

Since purchasing our Pacifica, we have had nothing but issues that seem to not be getting resolved with Chrysler besides continuously in the shop. We purchased the vehicle brand new so we would not have the hassle of an unreliable vehicle. The vehicle has left us stranded with less than 30,000 miles on it. While driving down the interstate, the back hatch came open. After pulling over to fix this, as I had kids in the car, the vehicle kept opening. The dealership explained that there was a recall and fixed the issue.Chrysler was very difficult to work with through the first issue. The case manager said that I was exaggerated over the issues.we then had the automatic start/stop go out, this caused our display screen to freeze up as well to where we could not use our controls. At this time we again begin experiencing issues with the back hatch again. Upon contacting Chrysler a new case number was given and we were once again sent to the dealership. Shortly after being in the shop, I dropped my child off at soccer practice. When I returned to my vehicle the whole system shut down and doors opened and would not close all electrical was shut down. The vehicle had to be towed and was in service department for a week. We were left with one vehicle trying to haul our 5 children around with work as well. Recently the 9-1-1 is stuck on and freezes the display screen, along with the driver passenger sliding door opening without command of the button. The vehicle is scheduled to be serviced....again. This has been an ongoing issue to the point we do not feel safe hauling our family but financially are unable to trade in, leaving us stuck with a hefty car payment and unreliable vehicle. We would not feel comfortable trading this car in for another family as well.

- Sullivan, MO, USA

We have had multiple issues with our 2017 Chrysler Pacifica. The first issue is when we accelerate between 10 and 20 mph our vehicle revs up and jerks really bad. Literally feels like you have been rear ended. It is like the gear is slipping or it can't find the next year to go into. Another issue we are having is with the drivers side sliding door. I usually have to try to shut it multiple times for it to stay shut. On multiple occasions I have had to hit the button 3-4 times for it to stop popping back open. The last issue is our start/stop feature. It has completely stopped working and it shows a code on the dash. These are all issues we have been dealing with for months.

- Jacksonville, NC, USA

After several stops for shopping the van would crank over but not start, repeatedly. After 15 minutes of trying and a 5 minute cooldown the van started.

- Put In Bay, OH, USA

Driving vehicle and it just turns off. I am 80 and it turned off in traffic circle. It has happened twice and is exactly described in June recall. Vehicle has no open recalls and has happened twice in last week.

- Commerce, MI, USA

I was hit head-on by a driver travelling in the opposite lane who went over a median on a 45 mph city street. I had a split second to start braking but the other driver did not even attempt to stop. None of the airbags in the van deployed. I was injured and the van had extensive front end damage.

- Springfield, VA, USA

The car simplywont start. Check engine light turned on, service ABS, service ESC, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.

- Yonkers, NY, USA

I took my vehicle to a garage to have a check engine light looked at. It was determined that it is the active grill shutter switch. They stated that they would have to order the part and do some rewiring. If there is no recall, why would rewiring of anything be need to repair the issue, and not just replacing the part.

- Rome, NY, USA

Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.

- Knightdale, NC, USA

My 22 month old went out the front door while at a family party. He went to our parked car, pushed the button on the Chrysler handle, went to the front seat, locked the car, and turn the car in the acc position which blew out hot air. The car was able to turn on because the keys were left in the car. He tried climbing in the back to push the button to open the door again but because the car was locked it wouldn't open. All he had to do to get in the car was push a button but once the car was locked it was impossible for him to figure out how to get out. Having such an easy way for a van door to slide open is a huge safety hazard for small children. I have a video of how easy it was for him to get into the car as well.

- Queen Creek, AZ, USA

Problem first occurred in January 2019. Car ran fine the day before and started up fine, while driving it went into limp mode.....took the car to the place we bought it from and they had it towed to victory Chrysler in rome NY. They diagnosed it and said it was the electronic throttle control system. It ran fine up until a few days ago when my wife took it to a store and came out about 30 minutes later and it did not start. We left it in the parking lot overnight and tried it the next day and it started right up. On 7/13/19 we went to our sons ball game and after the game it failed to start again. We had to get a ride home and have it towed to our home the next day because all of the dealerships were closed on the weekend. It is now sitting in our driveway!!!!! I bought this to replace my 120,000 mile Honda Odyssey and it is not reliable. This problem needs to be fixed asap as we have small children and need something reliable.

- Deerfield, NY, USA

We have had a few continuing problems since the original purchase of a 2017 Chrysler Pacifica braunability van. The car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working. One time may have been related to a car accident my husband was in. He collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off. It started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times. In addition, the air conditioning system has continuously been dysfunctional. We have had it to the dealership a few times for this problem. Most recently it was fixed a couple months ago and it is again not working.

- Livingston, NJ, USA

Have taken vehicle into dealer 3 times for hard shifting, check engine light, and when slowing down at time a hard jerk almost like someone running in the back of the vehicle. They claimed once it was that the oil needed changing and this last time that it had the wrong oil and oil filter ( which the dealer had done). They can never had the jerking issue or the hard shifting issue repeated. Also recently it hesitates like no power when hitting the gas. Over having it in the shop for 2 days each time and it is still under warranty with under 30,000 miles..

- Suffolk, VA, USA

Stalling stop/start feature

- Sarah, MS, USA