5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the driver's side rear seat belt was unable to extend to latch his child into the seat. The vehicle was taken to the dealer where it was diagnosed that the driver's side rear seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
- Raleigh, NC, USA
During the severe braking the belts did not block. My son hit his head very hard in the front seat. It was very dangerous, he could break his neck.
- Chicago, IL, USA
The seat belt on the passenger side in the second row seat fails to latch when you try to buckle it. It was working properly and has suddenly failed to latch on its own. The vehicle has 37K miles.
- Rockville Centre, NY, USA
Passenger side middle row seat belt fails to fully latch, unless you move seat forward as to stow it and slam back.... this works most times but sometimes it clicks like latch but comes undone when you yank on it. I have videos of this concurring and have reported to Chrysler who states this is not a problem.
- Raymore, MO, USA
The contact owns a 2017 Chrysler Pacifica. The contact received recall notifications for NHTSA campaign numbers: 17V542000 (seat belts), 18V049000 (electrical system, engine and engine cooling), 18V395000 (electrical system, equipment), and 18V332000 (electrical system, vehicle speed control). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (bayside Chrysler Jeep Dodge, 21219 northern boulevard, bayside, New York, 11361) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/19/18
- Huntington Station, NY, USA
The contact owns a 2017 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 17V542000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (autonation Chrysler Dodge Jeep Ram katy, 21777 katy fwy, katy, tx 77450) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Katy, TX, USA
Seat belt locked in open so you cannot lock in seat belt. (male part of seat belt does not stay in female buckle). 1st time it did not stay connected, keept trying and then I got it to connect. The next time I went to use it it will not stay connected performed the T54 232T54182 safety recall on 12/26/17. Now it is the middle row outside seat buckle that is not working! the vehicle was stationary when not working.
- Cheektowaga, NY, USA
I purchased a 2017 Pacifica and was told after I purchased it to bring it back for a seatbelt recall. I had an appointment and when I called to confirm I was told it was fixed before I purchased it ?? a week later I had a van full of children and my daughter was in the 2nd row, my husband came to a stop and the buckle broke and my daughter fell forward. My husband and I are very unhappy with this van and after hearing recall after recall we want out of this lease!! I called Chrysler customer care and put in a formal complaint and was told, " their hands are tied "
- Pleasant Valley, NY, USA
I test drove one of these vans at a Dodge dealership in sacramento. When I sat in the third row middle seat, the seatbelt went over by neck rather than over my clavicle. As a board-certified emergency physician, I am well aware of the potential risk to life that this poses, and it was one of my reasons for not buying the vehicle. To be clear, I do not own this vehicle nor was I injured by it. However I am 5'9" tall and I think anyone less than 6 feet tall is likely to be injured by the seatbelt since it will not fit them correctly and there is no way to adjust it. Obviously the person stuck in the third row middle seat is likely to be a small person. This is a faulty design that needs to be re-engineered to avoid injuring consumers. In order to fill out this form online, I had to submit a VIN. I selected a VIN I found on the internet that matches the make and model. I did not actually drive that vehicle. The one I drove has a VIN that is not available to me. It should not matter as this is a standard feature of the car.
- Sacramento, CA, USA
- Pikeville , TN, USA