4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Chrysler Pacifica. While the vehicle was parked and turned off in the driveway on a slight slope, the contact remotely opened the front passenger door and rested her right hand on the door. While retrieving something from the back of the front passenger seat, the front passenger door closed and latched onto the contact's hand without warning. The contact struggled with the help of a neighbor to release the door latch and free her hand. The dealer was not called. The manufacturer was not made aware of the failure. The contact was not injured. The failure was not diagnosed or repaired. The failure mileage was approximately 14,000.
- Westminster, CA, USA
- Erie, PA, USA