The electronics through uconnect shut off randomly or will not all work randomly. We have had the software updated by ourselves and the dealership on multiple occasions. While driving or in park. Next, our dash lights would not go off one night no matter what we did to shut them off and ended up killing the battery by morning.

- Kansas City, MO, USA

The contact owns a 2018 Chrysler Pacifica. When the vehicle was purchased, it was modified with a side entry ramp; however, the automatic sliding door and ramp malfunctioned several times and failed to open. During the recent failure, the door failed to open and fell off. The door fell off twice and was damaged. Mobilityworks 2(727 St johns bluff rd S, jacksonville, fl 32246) stated that the contact was responsible for the damage and wanted to charge the contact for the repairs. The manufacturer of the sliding door (braun ability) checked with their chain of command and informed the contact that they would not cover the repairs. The vehicle was also taken to jacksonville Chrysler Dodge Jeep Ram arlington (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) and they reprogrammed the vehicle software. The failure mileage was 9,747.

- Middleburg, FL, USA

Multiple engine stalls when slowing to turn or stop, at least 9 times. The engine dies, you have to come to a complete stop to be able to restart the engine. This has happened while turning, while coming to a stop sign or stop light and just while slowing down. One instance of the brakes and steering locking up as I tried to stop at a red light. I was not able to stop and ran through the red light. I had no steering or brakes. When I did come to a stop, I tried to back up to get out of the middle the road and the gear shift was also locked up. The van has a been in for service 5 times and 49 days so far and currently has been at the dealership service department since June 11. Took van in 6/5/2019 to comply with recall V53 and on 6/11/2019 the engine stalled again. I have documents I wanted to upload but they exceeded the 5mb limit. Also in the "affected parts" section I wanted to select "brakes" in addition to the steering, engine and electrical but I was not able to add another selection.

- Coweta, OK, USA

While stopped at a red light, the auto stop engaged. When taking the foot off the brake to disengage auto stop, the vehicle stalled out in the middle of the road. Multiple attempts were made to restart the vehicle. Hazard lights were enabled; however, the entire vehicle eventually shut down, including the hazard lights. This vehicle had been driving on the highway and city streets for the previous 20 minutes without any indication of the impending failure. Dealership service department initially believes fault lies with the battery, but how did the car get 20 minutes from home on a dead battery"?"

- Grand Prairie, TX, USA

When stopped at a stoplight, my car used the stop/start function. When I tried to accelerate, the car stalled and wouldn't let me turn it back on or turn the dial to move it to neutral. It stayed like that for a couple minutes and then I was able to start it, but now I have a light on my dashboard indicating that the stop/start isn't available. I was traveling 500 miles from home on vacation with my family.

- Winter Garden, FL, USA

Was traveling at highway speeds until road construction slowed everything down to stop-and-go. After about 10 minutes of this, we were about to go again and the car just stopped. Nothing was working. Called Chrysler dealership in St louis where we leased the car. They told us there was a way to release the car so we could push it off the highway. Didn't work. Finally had car towed to Chrysler dealership in springfield, il. When we got back to St louis, found a safety recall letter: V53/nhtsa19V-348. Am enclosing repair sheets.

- Kirkwood, MO, USA

The start/stop fuel economy system does not work. I have taken it to the shop 3 times to get this repaired. Once to have them identify the problem, then order replacement battery. Twice a new battery has been installed and the system still does not work. I have approximately 3000 miles on this vehicle and it has never worked after the initial test drive. The dash board gives various reasons why it can't work but none of these conditions or situations but none seem related to actual, current operation of the car: Engine is not warmed up or the steering wheel turned to sharply. I purchased the vehicle with 60 miles on the odometer in August 2018.

- Seattle, WA, USA

Electrical and sensor issues. When my 2018 Pacifica is started in the morning I receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When I stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in August 2018, we have had: The uconnect center replaced on September 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on April 12 2019, and the fcw was supposedly repaired on May 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.

- Chesapeake, VA, USA

The vehicle has 9700 miles on the od. As it was slowing for a stop as it was still in motion the traction control light came on and the engine shut off forcing the vehicle to abruptly stop. The vehicle had to be placed into park and turned back on to continue.

- Pennsburg, PA, USA

The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA campaign numbers: 19V348000 (electrical system) and 18V395000 (electrical system, equipment). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Jacksonville, FL, USA

Driver's side sliding door repeatedly reopens and fails to close while the vehicle is stationary. This failure occurs intermittently and seems to coincide with a clicking noise that comes from under the dash at highway speed.

- Madison, AL, USA

On 05-11-2019 my 2018 (purchased Nov. 2018) Chrysler Pacifica touring L plus van was stationary in my driveway (7,000 miles). Vehicle would not start. Vehicle began giving erratic dash displays, for example it advised that the car was not in park. It advised that the gear shift need service. Despite not ever turning on, the vehicle as clearly having a complete electrical meltdown. The windshield wipers engaged. Then none of the buttons on the fob, nor in the car were responding. Within a few minutes the entire car died. No electrical response. Had it towed to dealership today. Waiting to hear on diagnosis.

- Farmington Hills, MI, USA

We bought the car as a certified used car from a dealership in February, 2019. The car is a 2018, and had 22,000 miles at time of purchase. The car first stalled in late March, 2019. It stalled while at a red light, and cars had to be directed around the car. My child was in the car with me at the time. An error message appeared with something regarding the stability control. Since that first time, the car has stalled at a light 2 more times. We are bringing the car back to the dealer for service. When we called to let the dealer know the issue, they said they've never heard of this happening. I find that hard to believe with so many similar complaints. I am very concerned that this is a known issue that is not being addressed.

- Ambler, PA, USA

Vehicle stalled multiple times requiring shift to park and manual restart. Vehicle was at idle in left turn lane of major city road with 4 occupants. Vehicle has stalled at low speed in parking lot immediately after stating to move from a stop with 4 occupants.

- Rochester, MN, USA

During driving the van will shut off. This happens intermittently but consistently 1-3 times per week. Most often the vehicle will shut off while at a stop. This happens with both the auto start/stop feature on and off. When releasing the break to resuming driving, the vehicle is off and warning lights on the dash display. "service stabilitrac, ABS, etc. It then displays the ignition icon that says depress brake and start vehicle. The vehicle must be placed in park, then restarted. This same event has happened on multiple occasions while driving down the highway at 50 mph. No power steering, brake booster or nothing. Chrysler is aware of these issues in the 2018-19 vehicles and we have been dealing with them for 3 months, however they have no resolution proposal and feel it ok to keep this type of liability on the road......not acceptable.

- Terre Haute, IN, USA

Twice now I have been driving and the car has turned itself off. I look at the dash and it gives and error about being in park sense mode. I took it to the dealer and they say I must have had a voltage spike but they can not reproduce the error so they cannot fix it. Its pretty scary luckily no one was barreling up behind me when it happened.

- Fort Myers, FL, USA

Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.

- Portage, IN, USA

My 2018 Chrysler Pacifica car stopped while I was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When I tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but I was finally able to get it to start and drive home. I have since driven the car without incident but I am very nervous that it will happen again. It seems like a huge safety risk.

- Milford, MA, USA

Vehicle came to a stop and then shutdown suddenly. Vehicle would not respond to input and created a potentially dangerous situation and we were stopped in a divided median without power. Display says "fcc service required" and then proceeds to say start/stop required and caused the engine to die. Required putting the vehicle in park, restarting the engine, and then putting back into drive.

- Cedar Hill, TX, USA

Problem occurs at slow speeds or when stopped. The car completely shuts off. Then we have to quickly switch into park, restart, then switch into drive. This has happened at least 8 times while driving. It is extremely dangerous. Chrysler said to turn of front collision warning collision until they have a solution. Since that temp fix, the car fail 2 more times on 3/6/19. Once while making a left turn it died before the turn was completed, and once more coming out of a parking lot turning onto a main road. This is extremely dangerous and needs to be rectified immediately before someone has a crash. The car just shuts off. The car is only a few months old and it has happened several times.

- Wheaton, IL, USA