We have a 2018 Pacifica that we bought new a year ago. Our van currently has 8,000 miles on it. My wife received a warning about a battery fault while she was taking our kids to school. The van then shut off in morning rush hour while she was driving at around 40 mph. The vehicle lost all power and ability to safely steer and brake with the electric assist. She was able to slowly get the van to a stop on a side street. The van is at the dealer now and they have no idea what is wrong with it. I was told the battery appears to be totally flat, but if it was just a simple battery replacement, we would have had our van back by now.

- Upper Arlington, OH, USA

The engine start/stop feature of this van is faulty and Chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again Chrysler is aware and only offered an extended service agreement.

- Hudson, OH, USA

On multiple occasions the vehicle has stalled out while waiting for stop lights and just in a stopped position. In order to restart the vehicle it had to be placed in park. It does start immediately however is a serious safety concern leaving us to wonder if this will occur during actual driving.

- Fostoria, OH, USA

In the fall, the entire electrical system failed leaving my car completely inoperable. This happened while driving the vehicle with my kids in the car. Thank goodness we were in a safe neighborhood going at a slow rate of speed.it took over a week to "fix" the problem and was give a whole new "computer". on Saturday 3-2 at 10:30 pm, I was driving with my children on the Ohio turnpike going 70 mph when then power steering failed. I had to pull off the road. I did not have control of the vehicle due to loss of steering and had to pull the wheel hard to the right to get off the road. Thank goodness, I was in the right lane. If I were in the left lane on the highway, it would have been potentially fatal. Both occurrences could have caused serious injury or have been fatal. We researched the issues and found a nytimes article on these failures. This car has put my family's safety in danger.

- Sandusky, OH, USA

Vehicle randomly loses power driving down the road. Transmission jerks and sometimes shifts to park while moving.

- Hoschton, GA, USA

The electronic auto start/stop is not working properly. When at a red light the engine shuts off and the car does not start again when the gas is pushed. We have to put the car in park then restart the engine to proceed. Chrysler told us this morning that it is a known issue and are waiting to see if there is going to be a recall on it.

- Holland Patent, NY, USA

This complaint is just one of many I've had. Most recently, I've been stalled while waiting at a red light (thankfully) on a city street. I had an error message come on shortly followed by a prompt telling me that start/stop was required. So I had to put the car in park, restart and then car drove. This happened twice in one day and dealer couldn't find anything wrong. Left it has protocol passed all recommended checkpoints and that an engineer has to determine fix.

- Mequon, WI, USA

My vehicle has been in for service at least 4 times for the stalling issue. I am either driving at 24mph or less and it just shuts off. Off. Sometimes im sitting at a light and it shuts off. I have almost been rear-ended 3 times. Police have had to direct traffic aroud me twice. My children are scared to ride in it. The media does not always work. A usb plug doesnt work the one used for car play. The rear sensors do not always work. This van is currently sitting in my garage. Useless to me. I am not putting my kids at risk any longer.

- West Bloomfield, MI, USA

Stop and start system fails with an error saying that the feature is unavailable because the battery is being charged. The battery is not fully charged ever.

- Hollywood, FL, USA

This happened on two occasions. I came to a complete stop, and the auto start stop shut the engine off like it's supposed to. However, when this happened a bunch of warnings came across my dash, saying certain safety features were disabled and the car wouldn't respond to the gas pedal. I had to put the car into park and restart my car. I took it to the dealer and they couldn't find anything wrong. It happened again after having it back for three days, and they said there was an 'update' for it. However when I picked up my car they didn't give me any paperwork to sign.

- Warren, OH, USA

On numerous occasions the navigation screen would go black or freeze up. On multiple occasions the uconnect theater would not work. Everytime we took it to the dealership said it was fine and didn't investigate the issue. Recently, we went to the store made several stops at different stores on our last stop the van would not recognize the keys. We couldn't lock or unlock the van. I had to pull out the emergency key to get into the van. Once inside the van didn't recognize the keys. I ended up having to google the issue for a work around to get home. The entire ride there was a display stating that the key was not in the vehicle. We made on more stop and an left the van running. Ten minutes later it recognized the key and a uconnect starting working again. The van is a 2018 and less than a year old. This is unacceptable for a new vehicle.

- Jacksonville, FL, USA

On Sunday January 13th while getting off highway lost power steering while taking exit. Due to lack of power steering van went off the road up an embankment and damaged vehicle. I called Chrysler on 1/14/2019 and reported issue. Claim #57836097. I was told that someone from incident reporting team would be contacting me within 4-5 days. I have since called them again on 1/22/2019 and again today 1/28/2019. I have no choice but to drive vehicle because I am a 100% disabled veteran and in a powerchair. The van is customized for my powerchair and my only means of transportation. The power steering keeps going out intermittently and now other electrical issues are occuring now as well. The passenger side window comes down on its own, traction control light on dash goes on and off, stability warning flashes on dash and of course power steering light comes on and says service. Prior to the incident on the highway off ramp the steering went out for a few seconds. I brought it to Bonneville dealer in manchester nh and they told me it was just a fluke. Obviously it was not a fluke and my van is now damaged. Drivers side sliding door does not close right and is bent upwards and not sure what else may be damaged. Waiting on Chrysler for next step.

- Raymond, NH, USA

The car was bought brand new in October of 2018. Towards the end of December, the car stopped working. Luckily, we were at home when this happened, but basically, the car would not start despite various attempts. We brought it into the dealership and it has since been "worked on" for the past month, but still to get a diagnosis......

- Livermore, CA, USA

While stopped at a stop sign the vehicle's auto stop/start function disabled the engine as normal. When I lifted my foot off the brake to engage engine the car stalled and "service auto start/stop" displayed on screen. Then the screen indicated to put the vehicle in park. After I put the vehicle in park I restarted the vehicle and operated normally. Vehicle was purchased new and has 1,200 miles on it. I will be taking the vehicle to my dealer for assessment.

- Long Beach, CA, USA

Engine shuts off while driving, message displayed to turn off car and turn on again because of electrical failure. Brakes lock and car stalls until vehicle is set back to park and restarted.

- Brooklyn, NY, USA

While driving - slowing to a stop for a stoplight, my car's computer screens started flashing various warnings to restart the engine. At this point, the car was not responsive to the gas pedal / would not move and the power steering was also not functional. I had to put on my hazards, put the car in park and turn off and turn back on the engine.

- Westfield, IN, USA

The car has lost power on several occasions. When stopped at a stop light/stop sign car shuts off completely and loses power. I brought the car to the dealer last week, they completed an update- however just today the car lost power on a main road which happens to be right in front of the dealer. I pulled in completely shaken as I had my daughter in the car and cars were coming from behind not realizing I am stalled in the road. I have left the car at the dealer. It is so dangerous and scary as I bought this car as a family car and I can't feel comfortable driving it.

- Unionville, CT, USA

While stopped at a traffic light in our town the van shut off and the electrical system starting sending me messages on the dashboard that the lane sense was not operating. I had my foot on the brake and tried several times to move the gear selector to park but it was locked in place. The ignition said it was in the run position which indicates the car should be running but it was not. The brake pedal was firm too, as it would be when the car is off. Finally after several attempts I was able to move the gear knob to park and then restart the car. I could have easily been rear ended, this was very scary and unacceptable on Chrysler's part.

- Montgomery, NY, USA

The contact owns a 2018 Chrysler Pacifica. While driving 65 mph, the vehicle lost power. In addition, the power steering failed and the steering wheel was difficult to turn. Also, the emergency flashers were inoperable, the temperature gauge increased to high, and the vehicle failed to engage into gear. There were no warning indicators illuminated. The vehicle was towed to landmark Chrysler Dodge Ram of atlanta (5745 peachtree industrial blvd, chamblee, ga 30341, (678) 825-3200) where it was diagnosed that two batteries failed and needed to be replaced. The vehicle was repaired; however, the contact had concerns about the safety of the vehicle. The contact called 911 for assistance during the failure. The manufacturer was contacted and provided case number: 57793693. The failure mileage was approximately 10,000.

- Atlanta, GA, USA

While approaching a traffic light the car came to a stop and completely shut down. I had to turn shifter of the car from drive to park and then restart the car. This is the 4th time this has happened. Scary time as the first time it happened I was making a legal K turn and the car shut off as I stopped the car before putting the car in reverse. I was T'd in the middle of the road. The first time occurred was 11/23/18 then again 12/18/018, again 12/21/18 and today 1/3/2018

- Unionville, CT, USA