10.0
really awful- Crashes / Fires:
- 8 / 7
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 9,817 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Chrysler Pacifica. While driving approximately 30 mph, the vehicle stalled and all the warning indicators illuminated. The contact coasted the vehicle to the side of the road and attempted to restart it, but the vehicle failed to start. The vehicle was towed to telegraph Chrysler (12000 telegraph rd, taylor, mi 48180) where the failure was unable to be diagnosed, but the vehicle was able to restart. The vehicle was not repaired. The contact stated that the failure recurred and the vehicle was towed back to the dealer. The vehicle was diagnosed, but no failure codes were found again. The manufacturer was contacted and opened case number: 33243784. The approximate failure mileage was 14,000.
- Allen Park, MI, USA
2018 touring L plus towed. Was driving along and started losing all power, systems started to shut down, van was limited in speed and function. By the end all warning systems had failed, power steering was gone, ABS was gone, after the battery hit 8.9 volts we lost control of the transmission, the "D" on the display started flashing and the van shut off 15 seconds later. Once the van was off I was unable to put it in park or apply the parking brake due to the loss of power.
- Southwest Harbor, ME, USA
We were driving home at night and stopped on a red light in an intersection on a highway. When it was 'go' our Pacifica 2018 (400 miles on it) did not run. Light is on 'run', dial shift on drive and I did not turn off the car. I stepped on the accelerator again but it just would not run. Other drivers behind me started honking and I signaled them to go around me. So turned to park and turned off the engine. Then turned back on. Still it would not run. For the third time I turned the engine completely off, opened the door. Then closed the door and redid the entire process. This time it worked. Took us about 15 distressing seconds. I'm now scared driving this thing with my family with me. I dont want this to happen again especially on a busy highway. Just the thought of it gives me goosebumps. I called the sales guy first this morning and was told he will schedule appointment with their service. Just surprised me this never happened to our previous cars - Toyota, Honda and Nissan especially such a brand new car! Chrysler, if you are reading this, please don't live in fantasyland that your vehicles are ok. Admit it and help owners like us. Otherwise, you have to buyback our vehicle.
- Pflugerville, TX, USA
- Fort Wayne, IN, USA