10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
8,512 miles

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« Read the previous 20 complaints

problem #173

Feb 202023

Pacifica

  • miles
The car starts blowing out white smoke when started. Mechanic thinks it could be a blown gasket or Crack in engine block. The cable fuse blown as well. The vehicle did not start so it was towed to the mechanic.

- Enon, OH, USA

problem #172

Feb 202023

Pacifica

  • miles
While driving at a low speed in a neighborhood, received the message "Service Charging System" then within seconds car completely died. No engine power or electrical systems working, all lights and screens were black. Was able to pull over and park safely.

- Pensacola, FL, USA

problem #171

Feb 172023

Pacifica

  • miles
2018 Chrysler Pacifica. Consumer writes in regard to problems with its automatic stop/start feature. The consumer stated the vehicle was in for repairs several times but the dealer only supplied a rental one time.

- Chicago, IL, USA

problem #170

Feb 092022

Pacifica

  • miles
The end of 2021, Began not starting requiring many pushed of the start stop button; stalling when in motion on roads; gas pedal tight not depressing, engine light on and off, side auto doors often wouldn-??t work automatically (battery new); was lurching and chugging randomly, over time very frequently. Nov 22-?? had start stop battery replaced & fuel pump sensor. still lurched etc..worsened..late 2022 began frequently stalling, not starting, pedal would be stiff, lurched daily, stalled frequently during motion & upon first acceleration..start, try to go..stall out..finally jan 5, 2023, wouldn-??t even turn over-just clicked-shop diagnosis said few codes referred to electrical panel issues.. replaced spark plugs, starter, got home, next morning, same thing ~no turnover. problem not solved. another shop, where it sits today-found cracked engine block($12,000 estimate to -??attempt-?? replacing engine). deemed total loss as value of van is less. This has to be a defect gone undetected for some time, having built up damage over these last couple years.Many of issues are identical to recall (2019-2022) listed problems. Regardless of any recall being labeled as inactive, this vehicle is clearly a result of manufacturing issues. A 2018 doesn-??t just have these problems when it-??s cared for.We have four children & currently have no mode of transportation~two shops since January 6, -??23, prior year of worsening symptoms. A safe, reliable vehicle is vital for our family-??s functioning. It-??s now at Lee-??s Auto-seen in picture. Excel Auto was first repair attempt Jan.6. We will not be reimbursed by insurance for -??mechanical failure.-?? Our loan is $18,000 outstanding. We pay $459.65 each month, and are responsible for remaining balance. Why should this happen to us. We certainly can-??t purchase a second vehicle in conjunction with this loan. Your quick action and assistance is appreciated and direly needed.

- Hampstead , NC, USA

problem #169

Jan 252023

Pacifica

  • miles
Leaking coolant in cylinder 5 leading to a misfire and check engine light. Dealer reports this is a known issue and only replacing the engine will fix, but Chrysler isn-??t doing anything to fix it.

- Mountain Green, UT, USA

problem #168

Dec 252022

Pacifica

  • miles
Check engine light on. Number 3 cylinder misfire. Losing coolant. Head gasket replacement.

- Carrollton, IL, USA

problem #167

Dec 252022

Pacifica

  • miles
Check engine light and start/stop light

- Carrollton , IL, USA

problem #166

Aug 232022

Pacifica

  • miles
At Approx 92,000 miles, the head gaskets failed and allowed coolant into the cylinder heads causing the engine to overheat and the cylinder to be damaged and need replacing. The repairs would have cost me $3386, but thankfully extended warranty covered $1900.

- New Albany, MS, USA

problem #165

Jan 022023

Pacifica

  • miles
Blown Head Gasket at 77K miles

- Cincinnati, OH, USA

problem #164

Jan 052023

Pacifica

  • miles
Began with a misfire in cylinder 1 that would chug on startup, the smooth out. Had a check engine light come one, which showed the misfire in cylinder one. Brought it to the dealer, they noted low coolant levels and possible blown head gasket. Had only 108,000 miles. They could not get to further review of the motor for two more weeks, so we were told we could pick it up and bring it back. One hour after leaving the dealer, the motor overheated. There was no coolant whatsoever in the vehicle. After calling the dealer, we were told they forgot to put coolant back into the vehicle before were could pick it up. The next day, the van is no longer usable. It began stuttering continually.

- Cleveland, TN, USA

problem #163

Dec 162022

Pacifica

  • miles
Ticking noise began out of nowhere, 2 days later accelerated from a stop light felt a jolt and then lost power and check engine light flashing. Took to closest dealer to have looked at. Dealer determination new engine needed, or have cams, headers, rockers, and lifters repaired. Engine has 68,000 miles on it.

- Aberdeen, MD, USA

problem #162

Nov 252022

Pacifica

  • miles
At 63000 miles engine misfire occuered needing to replace the head gasket causing leaking coolant into the combustion chamber causing a misfire. Very concerning considering relevtivly low milleage and potential ongoing engine concerns. Wife and children were driving when check engine light went on, resulting in misfire causing car to shutter and stiring wheel shake. Car is curently being serviced at the dealer. There were no early indicators prior to this incident.

- Matthews, NC, USA

problem #161

Nov 102022

Pacifica

  • miles
I was driving my Pacifica 2018 on the road when suddenly I heard a beep, I looked at the dashboard, it had a red light indicating that my car is overheated, my kids were panicking, hoping it shouldn't start burning. I couldn't stop on the highway because of passing cars. it was towed in to the dealer, I got a phone call that I need a new engine... I had no prior indications of any problem.

- Brooklyn, NY, USA

problem #160

Oct 242022

Pacifica

  • miles
Radiator coolant leaked in cylinder 3 engine (3.6L)has 64K miles after searching online the Pacifica has this issue and Chrysler has not did anything to fix this in recalls

- Coachella, CA, USA

problem #159

Oct 122022

Pacifica

  • miles
Check engine light p0303 cylinder 3 misfire. Dealership mechanic diagnosed as blown head gasket.

- San Diego, CA, USA

problem #158

Feb 282022

Pacifica

  • miles
It would not accelerate and misire when you pressed on the gas pedal. It was finally found after 7 momths of them teying to fix other parts that we would beed a new engine altogether

- Beaverton , MI, USA

problem #157

Feb 022022

Pacifica

  • miles
Car engine has stalled a dozen times or so. On one occasion it stalled and would not restart, had to tow to a dealer to repair it and it ended up costing $2700. And when it doesn-??t stall on the road the engine constantly has weird acceleration dips where it almost stalls. This has been a constant problem for me and I purchased the vehicle used with 39000 miles on it. Which is not much mileage so I was not expecting this many problems.

- Douglasville, GA, USA

problem #156

Sep 102022

Pacifica

  • miles
The car battery system has failed over 5x when driving. All of a sudden the car battery lights start coming on & stearing shuts down and car stops. The last time it completely shut down. No power to even run hazard lights. No power to lock the car or rollup the windows. It has been 2 weeks and dealership mechanic can not figure out what is wrong.

- Palo Cedro, CA, USA

problem #155

Sep 152022

Pacifica

  • miles
While driving an a well paved road, I received a check hybrid system alert on my dashboard. Then several lights bean to flash including the blind spot alerts on the side view mirrors and several other alert system. Adaptive cruise control and lane change failure alerts also went off. I was only two miles from home and managed to get back. The engine did not cut out. The next morning, it started up but just a few miles into testing it out, the same alerts and light appeared, but this time the engine died along with the power steering. I coasted to roadside, turned off the car, and waited for 5 to 10 minutes. I started it up and drove it home. The engine remained on but the lights and warning continued to flash. The emergency lights also cut out periodically. I managed to drive the car to a Chrysler dealership I've visited in the past. The diagnostic alert on the Mopar app said there was a problem with the Electronic Throttle control (ETC) and the service person that looked over the diagnostic saw several system failure and alerts when he viewed the diagnostic record. At this point, the dealership has had my car for the week and the problems persist and now it won't go into gear. They still cannot determine the source of the problem. I contacted the Chrysler support line to ask them to escalate the problem. There is an open recall on this vehicle, but the parts are still not available to fix it. It only has 101,000 miles on it. I've found several complaints from Pacifica Hybrid owners related to the same ETC alert.

- Lincoln, CA, USA

problem #154

Sep 212022

Pacifica

  • miles
2018 Pacifica Wheelchair Accessible Van has on several occasions without warning, decelerated and stalled. Displays Place into Park and restart. Van starts sputtering & decelerates. After pulling over, waiting a few minutes it does start again. We've had the van over a year without any issues until now. We did have it at a dealership for a week. They were unable to find anything wrong with it. Very frustrating as we use this van to transport our disabled daughter. Recently we received notice of Class Action Lawsuit for this problem. Doesn't help me right now.

- Madison, OH, USA

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