10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
9,093 miles

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« Read the previous 20 complaints

problem #105

Oct 252020

Pacifica

  • 30,391 miles
Driving on major highway at 70 mph, car suddenly lost power with no warning other than a message on dash 'parking brake may temporarily be unavailable', car did not shut off but gas pedal unresponsive. Pulled over, turned off car, restarted, put in drive, car did not move. New message: Service trans, press brake when stopped, key off engine to engage park. Previous two days, had trouble, took 4 try's to start car from key fob. Car has 30391 miles, I have owned it 2 months. Had to be towed to dealership.

- Jonesboro, AR, USA

problem #104

Aug 212020

Pacifica

  • 94,500 miles
I have taken my car to the dealership several times for the auto start stop. They replaced both batteries. The check engine light came on (it was flashing so had it towed) and they said it was a piston misfiring. Paid $900 to have it fixed. Two days later, the check engine light comes on again. After weeks of diagnosis the issue, with detroit's help, they said it was blow head cylinder. I was well over the warranty so I had to pay for new engine. Get this, the new engine warranty is for 3 years 100K miles so it would have been covered under warranty if they didn't change the warranty in 2016.

- Charleston, SC, USA

problem #103

Oct 072020

Pacifica

  • 52,000 miles
My van on multiple occassion has stalled in the middle of city intersections. While driving my car will have an electrical meltdown. All different warning messages will appear on dash, warning dings will go off, my wipers will go on without me turning them on, when I push the gas it will not drive. On one occasion the car accelerated without pressing the gas or if the gas was pressed it would accelerate more than the pedal was being pressed. All my buttons on my dash including A/C, auto start, back up camera/sensors will not respond. Its as though my car just dies. This occurrence has no common scenario that brings on the malfunction. I 've had times when it malfunctioned weeks apart and this last occurrence it was a year in between occurrences. I was told on a Chrysler forum to check my PCM. My batteries have been tested and passed. I currently do not have my aux battery installed as I do not want/like my autostart feature. This accident occurred all 5 times with my aux battery installed. My dealership said "too many electrical parts to check" and "we cant duplicate the problem/get error code to diagnose so take the van back till it happens again and call us while its happening and drive it in". first its unsafe and unpredictable. I have tried getting this fixed and they can't even/wont fix it or buy it back. No lemon law as I am second owner, not purchased new and the problems started happening at 34000 miles right before warranty expired. This vehicle is unsafe and Chrysler won't fix it/don't know how. No remedy after 2 years and 6/7 shop visits. I have opened a case with fca twice and they threatened me to pick up vehicle or they would charge me for the rental I had. Others have experienced this. Look at Chrysler Pacifica and Voyager van on facebook.

- Nixa, MO, USA

problem #102

Sep 152020

Pacifica

  • 12,872 miles
Start/stop indicator comes on and van will some times just shut off while driving or while stationary. Dealerships have replaced the batteries main and ess battery 4 times in 3 years and problem continues to persist. Dates of occurrence, (stationary) March 9, 2018 (came off the lot with two dead batteries), (stationary) another time date unknown, (moving city streets & stationary) December 5-12, 2019, and (both moving highway & city street & stationary) September 7-15, 2020. (incident information below is of one of the many incidents. No crashes every, the times it stopped while driving on city streets, I was able to move over or get it started again before an incident occurred. All event where under 50 mph, and between 0 miles and 36550 miles on the vehicle.

- Imperial, CA, USA

problem #101

Aug 212020

Pacifica

  • 50,000 miles
I have taken my vehicle to the dealership twice because the automatic start stop system failed to work. I picked it up last night. I stopped in a left hand turn lane. The engine stopped. When I took my foot off the brake nothing happened. It did not restart. I had to put the car in park and completely restart the engine to get it to come on. Luckily I was not in a dangerous point in the intersection when this happened. I was on a major us highway at a very busy intersection waiting to turn as the front car in the turning lane when this happened. The person behind me almost hit me anticipating to go when the light turned green.

- Daphne, AL, USA

problem #100

Jun 252020

Pacifica

  • 16,000 miles
The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving approximately 70 mph, the vehicle stalled without warning. The contact's daughter pulled over to the side of the road to restart the vehicle however, the vehicle failed exceed 10 mph. The vehicle was towed to an unknown dealer but was not diagnosed nor repaired. The dealer offered no additional assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.

- St Cloud, FL, USA

problem #99

May 052020

Pacifica 6-cyl

  • 54,000 miles
My Chrysler Pacifica shut off twice while I was driving in a pkwy. Everything turn off, engine, display everything. It took around a min to turn back on. And five min after it made a big noise and it shut down again.

- Fort Stewart, GA, USA

problem #98

Apr 012020

Pacifica

  • 10,000 miles
We have a 2018 Pacifica with 10000 miles and on 4-1-2020 the check engine light came on as soon as it was started. We put the van in reverse to back out and it wouldn't go into gear. Ended up putting it back into park and tried reverse again and it jerked into gear moving the van. Took it to progressive Dodge Chrysler in Ohio and found it they need to replace the transmission vavle body and also something with the emissons. How does something like this go bad so fast...

- Canton, OH, USA

problem #97

Mar 102020

Pacifica

  • 12,000 miles
Water entering through front side of marker light and shorting out light and corroding wiring and switch. Also, breaking active grille shutter. Also shorting out bulb for the marker light.

- Novi, MI, USA

problem #96

Mar 042020

Pacifica

  • 15,000 miles
While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when I tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.

- Las Vegas, NV, USA

problem #95

Mar 042020

Pacifica

  • 22,000 miles
My car engine suddenly shut down on stop at red light in an intersection and then happen again during driving on the city street the engine shut off again and unable to restart. The dashboard showed message of 'shift to parking to start' had to tow the car to dealer. Another experience with engine shut down was on the freeway of 210 but engine was able to restart after turn off the car for few minutes.

- Rancho Cucamonga, CA, USA

problem #94

Feb 252020

Pacifica

  • 26,834 miles
Car will stall out while it's in drive, but braking. Yesterday it did it as I was turning left in the middle of an intersection. It stalled and turned off the engine flashing 'fcw/ lanesense unavailable restart required.' I then will have to shift to park and restart the car. This has happened several times and Chrysler has not fixed the issue.

- Woodridge, IL, USA

problem #93

Feb 202020

Pacifica

  • miles
First, thanks for this opportunity to bring up my concerns regarding my vehicle: I had the following issues with my 2018 vehicle: 1. on 20 Feb 20, vehicle was in motion when the charging system light came up regarding an issue with the electrical charging system. The vehicle almost turned off in the middle of the street. Now the off/ on start is not working. 2. 9 May 19; vehicle was stationary; another recall regarding the battery ground that have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. 3. 23 May 18; few days after purchased, the vehicle was stationary, the recall was about fault handling strategy of the engine control module or PCM software in the vehicle. I am really concern because this is a new vehicle from 2018 and is the vehicle utilized for my family on a daily basis and in less than 2 years and it has 2 recalls and one malfunction. I am really worry about the performance of my Chrysler Pacifica, and I am really concern that one of this days the vehicle left my family on the road.

- El Paso, TX, USA

problem #92

Feb 042020

Pacifica

  • 50,000 miles
I returned home from driving a half an hour in my vehicle and when I pushed the start/stop button to turn the vehicle off it would not go completely off. The engine turned off but the sensors and radio would not turn off. Normally it shuts off when you open the door and it still would not work. So then I messed with things a bit and made sure all doors were shut. When doing so the back left door would not latch all of the way. It would go to shut and the open again before latching.

- Canton, IL, USA

problem #91

Jan 302020

Pacifica

  • 79,000 miles
My engine shuts off when it is idle. The start/stop battery was replaced 5 months ago.

- Charleston, SC, USA

problem #90

Nov 282019

Pacifica

  • 38,900 miles
Vehicle exhibited "unintended acceleration"; the engine and vehicle suddenly accelerated on it's own while making a slow (10 mph) left hand turn. Vehicle lurched forward and accelerated. Acceleration lasted for a few seconds after I applied the brakes but did stop accelerating at that point. I was able to stop just short of a parked car I was trying to park behind. This is the only time this has happened before or since the incident. Note: I am an ex powertrain calibration engineer so I know unintended acceleration from my previous employment. Also, my foot was not on the gas pedal when the incident happened. And there was no floor mat interference (pedal physically can't reach the floor).

- Plymouth, MI, USA

problem #89

Jan 192020

Pacifica

  • 17,780 miles
Came to full stop at a light on a 2 lane highway. There was no one in front of me and one care behind. Almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "D" and the gauge cluster flashed multiple lights. I can only remember seeing fwc or fcw flashing but there were other lights. Auto start/stop was not disabled so I was initially not surprised by the engine stopping at a light. To restart, I had to place transmission back in "P", hold the brake and push the ignition. I then, despite having our seat belts on, had to disengage the parking brake by pushing the button. This usually happens automatically when the vehicle is placed in "D". once we returned home, the driver's side power sliding door would not operate. We had to open it manually to get my son out. The passenger's side worked like it should. Both these things have happened to my wife (the primary driver) several times and reported to the dealership. They have been unable to replicate the problem or fix it.

- Shiloh, IL, USA

problem #88

Dec 112019

Pacifica

  • 25,000 miles
The van stalls at all different speeds. Losing all control ad having to coast off to the side of the highway because the car has completely lost power. When I am accelerating, the vehicle is jerking around 10-20 mph, almost like a violent jolt. (at times seems like someone is rear ending us) the dealership says that everything is functioning as it should be. This makes me extremely concerned for the safety of my family and my kids. This has happened numerous times. Also the sliding doors open and close on their own. My 6yo was nearly caught in one as it closed. I have video of the car stalled in a parking lot as well.

- Rockwall, TX, USA

problem #87

Dec 312019

Pacifica

  • 21,000 miles
Vehicle was at red light when started to smell something burning then smoke from the hood and vents inside the van. Then when the hood is popped tithe flames got worse. The fire started on the right rear side of engine compartment around the radiator reservoir.

- Conroe, TX, USA

problem #86

Sep 012019

Pacifica 6-cyl

  • miles
2018 Chrysler Pacifica. Consumer writes in regards to vehicle stalling. The consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.

- Vista, CA, USA

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