10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
9,093 miles

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« Read the previous 20 complaints

problem #85

Nov 092019

Pacifica

  • 11,127 miles
The contact owns a 2018 Chrysler Pacifica. While driving 65 mph, the steering seized and the power steering assist warning indicator illuminated. The contact managed to veer into a parking lot. Once the vehicle was turned off and restarted, it resumed normal operation. The following day, the vehicle was towed to arrigo Dodge Chrysler Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321, (954) 515-5800) where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired; however, the engine stalled and the engine and emergency brake warning indicators illuminated. The contact referenced NHTSA campaign number: 19V348000 (electrical system). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 11,127.

- Coral Springs, FL, USA

problem #84

Oct 102019

Pacifica

  • 10,100 miles
The contact owns a 2018 Chrysler Pacifica. When the vehicle was started, the check engine warning indicator illuminated. The vehicle was taken to darcars Chrysler Dodge Jeep Ram of marlow heights (5060 auth way, camp springs, md 20746, (301) 423-5111) to be diagnosed. The contact was informed that it would be approximately one week before the dealer would be able to complete the diagnostic test. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 10,100.

- Washington, DC, USA

problem #83

Jul 192019

Pacifica

  • 16,956 miles
Power will be loss including radio frequently. When driving at low speeds such as in traffic the engine will stall and jerk.

- Suitland, MD, USA

problem #82

Jul 242019

Pacifica 6-cyl

  • 19,600 miles
Purchased 2018 Chrysler Pacifica limited in March 2019. Within 2 weeks, two electrical recalls and failure of safety locks and autistic 3yr locked in car. Turned car on with ac to cool, took daughter out and put in carseat, closed door and driver door locked. Had spare in house. Serviced at dealership and told all fine. Three weeks later, sunroof would not close, and daughter locked in car again for over 30 minutes. Grandmother had to bring spare key to publix. Service once again said all was fine. Safety locks, we were told, would not lock if key was in car which it was. Serious safety issue for my daughter and there has been times engine shut down.

- Tallahassee, FL, USA

problem #81

Jun 112019

Pacifica

  • 7,950 miles
Multiple engine stalls when slowing to turn or stop, at least 9 times. The engine dies, you have to come to a complete stop to be able to restart the engine. This has happened while turning, while coming to a stop sign or stop light and just while slowing down. One instance of the brakes and steering locking up as I tried to stop at a red light. I was not able to stop and ran through the red light. I had no steering or brakes. When I did come to a stop, I tried to back up to get out of the middle the road and the gear shift was also locked up. The van has a been in for service 5 times and 49 days so far and currently has been at the dealership service department since June 11. Took van in 6/5/2019 to comply with recall V53 and on 6/11/2019 the engine stalled again. I have documents I wanted to upload but they exceeded the 5mb limit. Also in the "affected parts" section I wanted to select "brakes" in addition to the steering, engine and electrical but I was not able to add another selection.

- Coweta, OK, USA

problem #80

Jul 072019

Pacifica

  • 29,605 miles
Coming home from church, a neighbor was out washing his car, as he moved toward the road I began to apply the brakes and the engine sped up to a higher speed. After I stopped the car, I looked down to see my right shoe was on both pedals. This had happened three times before. My son went out and checked the brake fluid and found it at the minimum level. He topped it off to the maximum level. My son believes that will take care of the problem. But reporting it might be better for others. Since I had taken it into Chrysler a couple of weeks ago and they said they had preformed a 32 point safety inspection, I did not see how the could have missed the low brake fluid, or have not topped it off. It seems the brake pedal is up higher than the gas pedal by several inches when the car is first started, but after several miles - more than 11 miles - it loses the height it started with. The vehicle was moving at less than 20 mph on a subdivision street. This had happened three times before, while pulling into a parking place or driveway, moving at low speed. Each tim after having driven a longer distance than normal. Over 11 miles. The brake pedal had gone lower to the floor and was at or below the level of the gas pedal. If this is to be expected, the brake and gas pedal are much too close together, only 3 inches between them, and this is then a problem.

- Summerville, SC, USA

problem #79

Jul 062019

Pacifica

  • 42,500 miles
When stopped at a stoplight, my car used the stop/start function. When I tried to accelerate, the car stalled and wouldn't let me turn it back on or turn the dial to move it to neutral. It stayed like that for a couple minutes and then I was able to start it, but now I have a light on my dashboard indicating that the stop/start isn't available. I was traveling 500 miles from home on vacation with my family.

- Winter Garden, FL, USA

problem #78

Aug 152018

Pacifica

  • 60 miles
The start/stop fuel economy system does not work. I have taken it to the shop 3 times to get this repaired. Once to have them identify the problem, then order replacement battery. Twice a new battery has been installed and the system still does not work. I have approximately 3000 miles on this vehicle and it has never worked after the initial test drive. The dash board gives various reasons why it can't work but none of these conditions or situations but none seem related to actual, current operation of the car: Engine is not warmed up or the steering wheel turned to sharply. I purchased the vehicle with 60 miles on the odometer in August 2018.

- Seattle, WA, USA

problem #77

Jun 042019

Pacifica

  • 11,142 miles
Electrical and sensor issues. When my 2018 Pacifica is started in the morning I receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When I stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in August 2018, we have had: The uconnect center replaced on September 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on April 12 2019, and the fcw was supposedly repaired on May 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.

- Chesapeake, VA, USA

problem #76

Jun 122019

Pacifica

  • 9,700 miles
The vehicle has 9700 miles on the od. As it was slowing for a stop as it was still in motion the traction control light came on and the engine shut off forcing the vehicle to abruptly stop. The vehicle had to be placed into park and turned back on to continue.

- Pennsburg, PA, USA

problem #75

May 252019

Pacifica

  • 8,000 miles
On May 25, 2019, as I was driving on a highway at about 40 mph with two little children in the car, my Chrysler Pacifica suddenly stalled and the engine died. Two error messages came up: One a picture of a battery and one a picture of a turtle. The car died in the middle of the highway and it was extremely dangerous, especially in rainy conditions. I had to wait for a tow truck in rain and in dangerous conditions to get it towed to the dealership. The engine would not engage even after being jump started.

- Woodinville, WA, USA

problem #74

May 202019

Pacifica

  • 13,585 miles
I returned home and turned off my car and shut the garage door. My purse with my keys was still in the car. I came downstairs 45 minutes later and heard the car running in the garage. I don't know how long it was running with the garage door shut, but it terrified me. I have no idea how it was started. I did not use remote start, since the keys were in the car.

- Highland, UT, USA

problem #73

May 112019

Pacifica

  • 7,000 miles
On 05-11-2019 my 2018 (purchased Nov. 2018) Chrysler Pacifica touring L plus van was stationary in my driveway (7,000 miles). Vehicle would not start. Vehicle began giving erratic dash displays, for example it advised that the car was not in park. It advised that the gear shift need service. Despite not ever turning on, the vehicle as clearly having a complete electrical meltdown. The windshield wipers engaged. Then none of the buttons on the fob, nor in the car were responding. Within a few minutes the entire car died. No electrical response. Had it towed to dealership today. Waiting to hear on diagnosis.

- Farmington Hills, MI, USA

problem #72

Apr 252019

Pacifica

  • 8,000 miles
When driving and stopping at a signal, engine goes into auto start/stop, chimes with error, and must do a manual restart by placing into park. Has done this many times and could be very dangerous if stopped in an intersection. The only remedy is to start engine and turn off auto start/stop.

- Oceanside, CA, USA

problem #71

Apr 052019

Pacifica

  • 19,000 miles
On two occasions, the vehicle has stalled at a stop light with the auto stop/start disengaged. On both occasions, the vehicle information system said to put the vehicle into park and restart it. I've checked with the dealer and they have never heard of the issue before.

- Las Vegas, NV, USA

problem #70

Apr 012019

Pacifica

  • 25,000 miles
We bought the car as a certified used car from a dealership in February, 2019. The car is a 2018, and had 22,000 miles at time of purchase. The car first stalled in late March, 2019. It stalled while at a red light, and cars had to be directed around the car. My child was in the car with me at the time. An error message appeared with something regarding the stability control. Since that first time, the car has stalled at a light 2 more times. We are bringing the car back to the dealer for service. When we called to let the dealer know the issue, they said they've never heard of this happening. I find that hard to believe with so many similar complaints. I am very concerned that this is a known issue that is not being addressed.

- Ambler, PA, USA

problem #69

Mar 182019

Pacifica

  • 7,386 miles
Vehicle auto shutdown and will not restart at stop light. Lifting foot off brake pedal will not have the vehicle disable the fuel saving auto shutdown and vehicle will not restart. Forward collision warning light comes on and audible alarms active. Must do a complete restart of the vehicle engaging brake pedal and push button start.

- Mill Valley, CA, USA

problem #68

Mar 012019

Pacifica

  • 7,000 miles
Automatic restart feature stalls the car after the feature turns off engine and driver tries to drive again. If car has not been running for a long time, then at first stop (stop sign or stop light) the automatic restart feature will turn off the engine as expected but when driver tries to drive again, the engine stalls. Driver forced to put car into park and use start/stop button to completely restart the engine. This is a dangerous issue as the car stalls completely and puts driver at risk of getting rear-ended since car will not move when light turns green. There is no way to permanently disable this automatic restart feature, so driver must remember to do it manually by pushing a dash button with a on it.....else the car will stall at first stop.

- Orland Park, IL, USA

problem #67

Mar 162019

Pacifica

  • 5,000 miles
Car turned off while driving on highway

- Beaverton, OR, USA

problem #66

Mar 152019

Pacifica 6-cyl

  • 28,000 miles
Vehicle stalled multiple times requiring shift to park and manual restart. Vehicle was at idle in left turn lane of major city road with 4 occupants. Vehicle has stalled at low speed in parking lot immediately after stating to move from a stop with 4 occupants.

- Rochester, MN, USA

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