10.0

really awful
Crashes / Fires:
4 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
9,093 miles

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« Read the previous 20 complaints

problem #65

Jan 082019

Pacifica

  • 8,786 miles
During driving the van will shut off. This happens intermittently but consistently 1-3 times per week. Most often the vehicle will shut off while at a stop. This happens with both the auto start/stop feature on and off. When releasing the break to resuming driving, the vehicle is off and warning lights on the dash display. "service stabilitrac, ABS, etc. It then displays the ignition icon that says depress brake and start vehicle. The vehicle must be placed in park, then restarted. This same event has happened on multiple occasions while driving down the highway at 50 mph. No power steering, brake booster or nothing. Chrysler is aware of these issues in the 2018-19 vehicles and we have been dealing with them for 3 months, however they have no resolution proposal and feel it ok to keep this type of liability on the road......not acceptable.

- Terre Haute, IN, USA

problem #64

Feb 252019

Pacifica

  • 9,000 miles
Twice now I have been driving and the car has turned itself off. I look at the dash and it gives and error about being in park sense mode. I took it to the dealer and they say I must have had a voltage spike but they can not reproduce the error so they cannot fix it. Its pretty scary luckily no one was barreling up behind me when it happened.

- Fort Myers, FL, USA

problem #63

Mar 142019

Pacifica

  • 14,656 miles
On several occasions while driving, the vehicle has stalled. Forcing us to put the car in park and restart the engine. This has happened pulling into busy intersections and once occurred on train tracks. My wife and I are afraid to drive our brand new mini van.

- Waxhaw, NC, USA

problem #62

Feb 262019

Pacifica

  • 14,000 miles
Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.

- Portage, IN, USA

problem #61

Mar 072019

Pacifica

  • 12,100 miles
My 2018 Chrysler Pacifica car stopped while I was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When I tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but I was finally able to get it to start and drive home. I have since driven the car without incident but I am very nervous that it will happen again. It seems like a huge safety risk.

- Milford, MA, USA

problem #60

Sep 102018

Pacifica

  • 2,000 miles
I have experienced my 2018 Chrysler Pacifica stalling at varying speeds, including while idling, making turns and traveling under 40 miles per hour on municipal roads. When it does stall out, the dash displays 'electronic stability control. Requires restart.' I have almost been in multiple accidents due to this issue. I have brought it up with the dealership and they have said Chrysler does not have a fix for it.

- Swartz Creek, MI, USA

problem #59

Feb 262019

Pacifica

  • 24,500 miles
Vehicle was briefly stopped in traffic at a light with electronic start-stop engaged. When foot was removed from the brake, the engine started back up momentarily then sputtered to a stop. The engine start/stop button and shift knob were unresponsive (could not shift gears). Neutral override cord was pulled, but ineffective because electronic parking brake still seemed to be engaged. The vehicle could not be moved out of traffic into a safe location and had to be towed to dealership. Heating and power windows turned off as well, and possibly the hazard lights were ineffective (unsure because it was unsafe to leave the vehicle and check).

- Meridian, ID, USA

problem #58

Mar 062019

Pacifica

  • 5,500 miles
Problem occurs at slow speeds or when stopped. The car completely shuts off. Then we have to quickly switch into park, restart, then switch into drive. This has happened at least 8 times while driving. It is extremely dangerous. Chrysler said to turn of front collision warning collision until they have a solution. Since that temp fix, the car fail 2 more times on 3/6/19. Once while making a left turn it died before the turn was completed, and once more coming out of a parking lot turning onto a main road. This is extremely dangerous and needs to be rectified immediately before someone has a crash. The car just shuts off. The car is only a few months old and it has happened several times.

- Wheaton, IL, USA

problem #57

Mar 052019

Pacifica

  • 8,000 miles
We have a 2018 Pacifica that we bought new a year ago. Our van currently has 8,000 miles on it. My wife received a warning about a battery fault while she was taking our kids to school. The van then shut off in morning rush hour while she was driving at around 40 mph. The vehicle lost all power and ability to safely steer and brake with the electric assist. She was able to slowly get the van to a stop on a side street. The van is at the dealer now and they have no idea what is wrong with it. I was told the battery appears to be totally flat, but if it was just a simple battery replacement, we would have had our van back by now.

- Upper Arlington, OH, USA

problem #56

Dec 242018

Pacifica

  • 12,000 miles
The engine start/stop feature of this van is faulty and Chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again Chrysler is aware and only offered an extended service agreement.

- Hudson, OH, USA

problem #55

Mar 052019

Pacifica

  • 4,385 miles
On multiple occasions the vehicle has stalled out while waiting for stop lights and just in a stopped position. In order to restart the vehicle it had to be placed in park. It does start immediately however is a serious safety concern leaving us to wonder if this will occur during actual driving.

- Fostoria, OH, USA

problem #54

Mar 052019

Pacifica

  • 12,000 miles
Intermittently when stopped, the car stalls. Messages flash saying "fcw unavailable" and "acc unavailable" "lanesense unavailable" service required. The car has to be restarted. I have had it at dealer several times and they cannot fix. It's dangerous as I have almost been rear ended at stop signs or stop lights since it's stalled. I happens usually right after stopping. There is no pattern but happens about 25% of the time I am driving.

- Belleville, IL, USA

problem #53

Nov 162018

Pacifica

  • 8,000 miles
Vehicle randomly loses power driving down the road. Transmission jerks and sometimes shifts to park while moving.

- Hoschton, GA, USA

problem #52

Mar 042019

Pacifica

  • 10,000 miles
Engine randomly stalls. We've had this vehicle for approximately 8 months and it has randomly stalled more than 10 times regardless of the scenario (driving, stopped at a light, parked). The latest incident being today, 3/4/19. This is a serious safety concern based on it happening while driving with our children in the vehicle.

- Plainfield, IN, USA

problem #51

Feb 272019

Pacifica

  • 8,550 miles
Pacifica was coming to a stop after a military checkpoint and the vehicle stalled while coming to a stop. The speed was less than 30 miles per hour the vehicle showed a service electronic suspension and needed to be placed in park to restart. It did restart immediately.

- Watertown, NY, USA

problem #50

Jan 302019

Pacifica

  • 4,000 miles
Vehicle stopped operating while driving. Check engine light. Chrysler states this 2018 Chrysler Pacifica E-hybrid needs a new transmission. It was purchased new. We put ~4K miles on the van prior to this incident.

- Plumas Lake, CA, USA

problem #49

Jan 162019

Pacifica

  • 9,000 miles
The car stalls while driving. This continues to occur after the NHTSA recall 18V-332 has been completed. The dealer cannot reproduce the problem.

- Phoenix, AZ, USA

problem #48

Feb 112019

Pacifica

  • 15,184 miles
The van was in motion when I was driving and it just stopped on traffic very scary experience when on the freeway and van dieds and cars behind me. This is not the first time that something went wrong with the van I was driving a different day on freeway and the van slowed down on its own and felt like it was going to died but didn't. but yesterday it died and I had to put it on park then tried to turn back on.

- San Antonio, TX, USA

problem #47

Feb 112019

Pacifica 6-cyl

  • 15,184 miles
When driving the van turned off completely & shut down in traffic. Had to put it in park and restart the van then the van was stalling and did not run normal it was pulling like it was going to die again. In motion on the highway was scared had my 3 kids with me. This is not the first time that the van felt that it was going to die. Week before it didn't want to get speeding while trying to enter the free way. It slowed down then caught speed.

- San Antonio, TX, USA

problem #46

Feb 092019

Pacifica

  • 8,200 miles
Twice in the last week when slowing down for a stop light, the vehicle flashes a warning sign "stability control?" and then shuts off completely. Then a display says "shift into park and restart vehicle". this is a serious safety issue. If this happens at a higher speed you have no control of the vehicle. I know there was a recall on 2017 models but obviously 2018 models have the same problem.

- Port Byron, IL, USA

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