I took my van in for recall work to replace the hybrid battery. Since then I have had to return 5 times because the coolant keeps getting low, and the "Hybrid electrical system" and "check engine" lights come on after a few days of driving. I have reported smelling fire when this happens. I take it to the dealer. They top off the coolant and reset the lights and send me on my way now. The first 4 times they kept the car for 3 days to do this and drive it about 200 miles after topping it off. I contacted Chrysler directly and they tell me its not their problem. I need to deal with the dealer. The dealer has no idea what they are doing. I am attaching the recall notice. The dealer has all copy's of the receipts where the work was completed.

- Jasper, GA, USA

Car will unexpectedly send a message on the dash that says to "Stop Safely Vehicle Will Shut Off Soon". This will be followed by a complete shut down of the vehicle with no electric power to accessories, the engine, brakes, lights, etc. This can happen while underway at any speed and it will render the vehicle totally uncontrollable and risk injury to vehicle occupants and other vehicles and pedestrians. This failure has happened approximately 5 times and fortunately, there have been no accidents of injuries. The vehicle has been taken or towed into the Chrysler dealer 3 times. On the first visit, they said it was the battery. Battery was replaced under warranty. Since then, the dealer can not duplicate the problem but problem returns unexpectedly once it has been returned to us. This is very scary and we can not trust this vehicle, particularly because we do use it to transport our 3 grandchildren who are all below the age of 7.

- Satsuma, FL, USA

Minor Front end collision resulted in the vehicle bursting into flames. Completely engulfed and a total loss. The other vehicle drove away after the accident.

- Oswego, IL, USA

2018 Pacifica Touring L Plus. Approximately 33,750 miles. Engine compartment fire. Cause UNKNOWN. Vehicle was parked with engine / ignition off and directly after a brief warm-up and approximate 5 mile drive. Returned to vehicle after approximately 10 minutes in store. Noticed odd, but faint smell and assumed was from adjacent, running vehicle. Started engine and reversed from parking spot. While proceeding to parking lot exit, smell became more pronounced and seemed electrical in nature. Quickly parked again at outer perimeter of adjacent store lot and away from other parked vehicles. Released hood latch, and exited vehicle. Lifted hood to find grey smoke throughout engine compartment and flames in lower LH (my right) engine compartment. Closed hood and removed my dog from vehicle while calling 911. Police and fire arrived in under 5 minutes. Fire department cut hood and grill to bypass latch and extinguished the fire. No injuries to report. The outcome could have easily been different, including loss of life, if the fire intensified while I was still in store. Loss of life, serious injury, and / or significant property damage if parked in garage, structure, or still surrounded by other vehicles. Fire contained within engine compartment. No functioning electrical. Windshield cracked & various front-end damage. Smoke in vehicle interior, ducting, and personal contents. Water damage from extinguishing. Insurance company deemed total loss and has possession of vehicle as of this report date. No previous indication, mechanical or electrical, prior to this incident. Purchased used with 28,398 miles on 6/30/2021 from a CDJR Dealership in Southeast Michigan. Police, fire, and insurance reports available.

- Hazel Park, MI, USA

The contact owns a 2018 Chrysler Pacifica. The contact stated he was unable to start the vehicle. The contact stated that the check engine, brakes, and steering fault warning lights were illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 16,342. Consumer stated VIN number is not included in the recall V53.

- Phoenix, AZ, USA

Car started using a lot of coolant, mechanic says its a blown head gasket and due to coolant washing the cylinders will be a new engine needed. Vehicle has 73,000 miles, pretty low for such a significant failure.

- Browns Valley, CA, USA

Check engine light p0305 misfire cylinder 5. Found head gasket leaking coolant into cylinder.

- Missoula, MT, USA

Transmission replaced November I believe of 2020. Ever since then I have brought it back to the dealership with coolant concerns (low coolant levels, bubbling noises). Have had 3 aux batteries installed in a year. Now auto start stop light have been on and check engine light giving misfire codes. Was finally informed after forcing them to take another look after my pacific kept shaking and then stalling while moving, that there is a coolant leak on/in a head gasket causing coolant to leak everywhere, in turn causing the misfire. Have gotten the run around from the dealership, now they finally listened to me and my concern after they replaced the transmission. Now asking for $4100 just to remove the engine, not even to fix the issue.

- Indio, CA, USA

Blown Head Gasket with on 70,000 miles. This is a vehicle for moving young families and could have been stranded in the middle of nowhere. Chrysler Care told me I was 10K miles out of warranty and would not extend good will fix because I was not original purchaser. But they were the original manufacturer! Don't buy Chrysler.

- Moorpark, CA, USA

I was driving down the road and on a 8 lane road I came to a stop light. At the stop light my Van shut down and would not restart or turn back on. I was dead in the road with kids in the car almost getting hit from behind. I have video of the incident.

- Charlotte, NC, USA

Vehicle stops in the middle off traffic. Engine will start but car will not move. Numerous warning lights appear such as:vehicle not in park (it is in park), rear brake assist unavailable, shift to P then desired gear, service electronic stability control, park brake temporarily unavailable. The vehicle accelerator pedal can be floured and the RPM is only 1500. After tow trick delivers me home, the vehicle will miraculously drive unimpeded for days and weeks until the very same thing happens. Repair facilities have said they can find nothing wrong/cannot duplicate.

- Chula Vista, CA, USA

Vehicle caught on fire under the engine on the passenger side. It was contained within the engine compartment. I smelled smoke and thought it was from outside. Not seeing any haze outside I check my vehicle indications and all were normal. When I stopped to wait to make a left turn that-??s when I saw the smoke and pulled over. Police and fire put out the flames. The car is currently in the shop being repaired and nobody can tell me why it happened but they are repairing it. I-??m concerned for the safety of my family.

- Tucson, AZ, USA

2018 Chrysler Pacifica stalled while making a turn in an intersection. Dash message said something like put in park and hit stop/start and the D on the shifter was flashing

- Mansfield, OH, USA

We purchased the vehicle new from an out-of-state dealership (Ewald Chrysler Jeep Dodge LLC in Franklin, WI) in November 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles. In each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (CEL), and display a -??Shift to P to Start-?? message on the console. In every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared CEL event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the P0C0E code that is stored in the vehicle's ECM. Our vehicle has been in for repair on the following dates for this recurrent failure: August 3, 2020 (15,900 mi): died while driving, serviced at Larry Miller Chrysler Jeep Avondale August 7, 2020 (15,978 mi): died while driving, serviced at Chapman Dodge Chrysler Jeep June 30, 2021 (33,863): died while driving, serviced at Chapman Dodge Chrysler Jeep July 3, 2021 (34,300): died while driving, serviced at Chapman Dodge Chrysler Jeep

- Scottsdale, AZ, USA

Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.

- Springfield, KY, USA

I was stopped at light going straight and when the light turned green, I pressed on the gas pedal but the van wouldn't move as it had stalled out. The shift knob was stuck on drive which started blinking and the start/stop warning light came on. I turned the vehicle off and tried to restart it but it still failed to move. I tried to restart it a second time and this time it did start to move. Extremely inconvenient and unsafe when stuck in the middle of an intersection. Also have had issues with the left passenger rear door continously opening back up after trying to close it. Nothing is in the way of the door which I had confirmed multiple times so I'm not sure if something is wrong with the sensor or if it's part of the electrical system failing.

- Hilliard, OH, USA

This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of Chrysler Pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of this subject Pacifica for 3 years. Often, I could not stop the engine from racing at its highest rate of speed while on freeways and other roads. This vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and.. II could not stop this Pacifica engine from shutdown racing engine until I place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object. The engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions I have taken this subject vehicle to ray lathem dealership in detroit, Michigan. The dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was. Chrysler would not acknowledge any safety acceleration problems and I had my vehicle tested by software engineers and they advised me that the aforementioned Chrysler Pacifica has defective ut modules, powertrain control PCM reprogram module powertrain control. This Pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour. During winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive. While this is my 4th Chrysler mini van I have placed my family children at high risk of being injured in a car accident. I have written the president of Chrysler and all this stress this cost me over 9,500 additional mileage penalties of.28 cents per mile...

- Detroit, MI, USA

Multiple times while stationary when starting the car, the push button starter will fail to start the engine. Upon second attempt to start the car the starter has a prolonged series of cranks and finally starts. The concern is this has happened multiple times after just purchasing the car. This could be a safety issue if it happens while driving, and engine shuts off, or could strand us without the the ability to start the car.

- Monson, MA, USA

I was driving straight at 40mph. The engine turned off, but electrical maintained. After a couple hundred feet the engine came back on. Without pushing on the gas the engine accelerated the car over a short distance, break was inputted and full control was restored to the physical. We took the vehicle to the dealer, but nothing was done as they couldn't replicate the issue. This vehicle has had numerous electrical issues.

- Melbourne, FL, USA

My van completely shut down while driving with my 2 kids in the car and would not start back up. It was not from the auto start/stop feature. The radio interior lights everything shut off. It would not even allow me to get it in N to push it. It was very scary because I was in the middle of a highway with my children. It is not my battery, alternator, or starter because I've had them tested. After speaking to multiple people and reading on the Chrysler forums this seems to be a common issue. If this issue persists I will be trading it in for a different make and model. Bummed because I absolutely love this van.

- Kettering, OH, USA