The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact related to the failure NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Greensboro, NC, USA

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the dealer had completed the recall repair of NHTSA Campaign Number 23V010000 (Electrical System, Hybrid Propulsion System) on the vehicle; however, after the repair, the message "Service Hybrid Battery, " was displayed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

- Brooks, GA, USA

The contact owns a 2018 Chrysler Pacifica. The hybrid charging system was repaired under NHTSA Campaign Number:22V077000 (Hybrid Propulsion System). The contact stated that shortly after the repair that the battery failed to hold the expected mileage when charged. The contact took the vehicle to the dealer who did not diagnose or repair the vehicle. Since the failure had reoccurred the headlamps and the LED lamps had malfunctioned. Both needed to be replaced however the vehicle had not been repaired. The manufacturer made aware of the failure. The approximate failure mileage was 20,000.

- Hardwood, MD, USA

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

- Clarksville, IN, USA

The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered to pay for a rental. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. It is now going on 4 months since consumer received the recall notice and there is still no fix for this car.

- Indio, CA, USA