Well driving down the interstate my van slammed on brakes stated safety mode engine will.shut off soon. Now it will not start. It could have caused us to get in a serious wreck.

- Tuckerman, AR, USA

The lock actuator on the sliding door does not function correctly. The same exact part in the same designed car (Dodge Caravan) has a settlement for this. This should also apply to the 2018 Pacifica. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Brick, NJ, USA

Back up camera freezes or shuts off almost causing collision

- Saint Petersburg, FL, USA

Mid February 2025, while driving through a university campus 25 mph the vehicle died. All dash indicators went out, lost engine power, no warnings or indicators displayed on instrument panel. I held onto the steering wheel until stopped in the street without hitting college students or cars. Shifted to Park. Turned off and tried to start but the dash remained out and no engine start. Turned engine off again. Removed key fob. Got out of vehicle and waved traffic to go around. Got back in and started with success. Days later dash displayed hybrid charging maintenance required. Took vehicle to dealer and reported problems. I reported the issue on Chrysler web page. Dealer told me that the problem is a failed hybrid battery. Waiting for under warranty hybrid battery repairs.

- Norman, OK, USA

Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it has happened. What-??s bad you can drive somewhere and be stuck there for hours not knowing if you need a tow or it-??s going to reset again. Don-??t know if something my happen while driving as well.

- Queencreek , AZ, USA

I had my Chrsyler Pacifica since Nov 2018. Recently I heard a noise and Dealer suggested change in Transmission. Ever since I have problem with Car stopping im middle of road, towed 5 times to dealer and dealer says he fixed it but still same problem with vehicle stalling happen. yesterday (05/20), delaer informed that vehicle stalled in road while they did test drive after they fixed the problem. I am scared to drive this car anymore. Dealser did not want to loan their car as well anymore, I am without car for more than 30 days during this all 5 incidents.

- Cerritos, CA, USA

Hello: My 2018 Pacifica hybrid was just recalled, and serviced, yet the hybrid battery only last a few miles before needing to be recharged. Also, when in reverse the back up camera doesn-??t always come on and doesn-??t beep when approaching an obstacle. It will also stay on while driving forward.

- Apple Valley , CA, USA

I bought my 2018 Chrysler Pacifica limited about two years ago. It-??s been the worst decision I-??ve ever made. I have just about a 3% rate and with the amount of issues these things have I-??m so far upside down it-??s not even funny. This car with all of its known issues is depreciating faster than I can pay for it. I currently have about 129,000 miles on it. I couldn-??t get rid of this thing if I tried. The Chrysler dealership I service it with said they would give me $4000 IF they were willing to buy it back. The engine build company my mechanic uses says they won't even build these engines at all because of how many issues they have. So no option other than to buy the exact same engine is has now through Chrysler and know it will do it again. I-??m having stalling/accelerating issues (shop can-??t figure it out, kids cry when it stalls in traffic.. I've been in for it about 9 times to two different place) Oil cooler housing unit replaced last year (taken it back in a few times for ongoing leak, now need a head gasket) Head gasket Batteries galore Ongoing start stop issues My AC went out the month I bought it (leak in the lines near the rear) 3000k to fix The shop says it needs lifters, cam shafts and rockers (might as well do the engine if I had the extra money after paying off the rest of the repairs) My heated and cooled seats have stopped working numerous times Dash comes on and off when it wants Back up camera stays on the screen while I drive as much as it doesnt My rear washer fluid sprays INSIDE the car onto my kids Rear power seats stopped working multiple times now Get in to head to work and it just won-??t start-??. Have to basically play a video game with the controls and key fob to miraculously start it up Starting to rust already We have owned 2 Durango-??s, 2 dodge rams, a Chrysler Sebring and now this. Clearly we support Chrysler but after this my husband switched to a ford truck and I will be going back as soon as I can if this isn't resolved.

- Fort Wayne, IN, USA

[XXX] [XXX] [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Recurrent Mechanical Issues and Potential Safety Concerns with 2018 Chrysler Pacifica Dear NHTSA Office of Defects Investigation, I am writing to formally report repeated mechanical issues with my 2018 Chrysler Pacifica (VIN [XXX] ), which have raised significant concerns regarding the vehicle-??s reliability and safety. In 2023, my vehicle initially experienced a persistent ticking noise in the engine, leading to extensive repairs. These included replacing the tappets, rockers, and timing chain tensioner on the right bank of the engine. Following these repairs, the vehicle exhibited low oil pressure, ultimately requiring a complete long block replacement. These issues left the vehicle out of service for nearly two months, significantly disrupting our daily lives. Despite these major repairs, my Pacifica has recently developed overheating issues, necessitating the replacement of the radiator at an estimated cost of over $2,000. The vehicle has less than 60,000 miles, and I find it deeply concerning that such critical mechanical issues are occurring at such low mileage. These repeated failures suggest a potential underlying defect in the design or manufacturing of this vehicle, which could present a safety risk. An overheating engine, for instance, poses a potential hazard both to the occupants and to other road users. As a police officer and parent of three young children, I rely on this vehicle for my family-??s safety and transportation. I respectfully request that the NHTSA investigate whether these issues are indicative of a broader defect in 2018 Chrysler Pacifica models. I believe an investigation could help identify potential safety risks to other owners and encourage Chrysler to address these problems proactively INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Port St Lucie, FL, USA

The vehicle has stalled several times while driving and while at a stop light leaving the van completely disabled and it will not turn on or start again. My wife and 2 year old were put at risk when the vehicle stalled on them at a major intersection and my wife was unable to put the vehicle into parking or drive since there was no power after it stalled and dashboard lights flicked on and off multiple times.. Stall has also happened at drive thru almost causing collision with vehicle in front. The stall produces dashboard error messages reporting an internal transmission malfunction, auto start/stop error, and or a problem charging the battery. Certified ASE mechanics can-??t reproduce the issue or find anything to pin point the issue after multiple diagnostic tests ran and physical thorough inspection. Every time a stall happens loads of error codes (85+) pull up but none point to the root cause of stalling happening. Vehicle has most up to date software update done over a year ago.

- Grayson, GA, USA

Purchased vehicle used and have put on miles. But since day 1 issues have been arising. First the Auto stop/start function stopped, 2 years later still unable to find the fix. More recent the gear shift just doesn-??t work/turn on randomly or turns off while driving which is a safety concern. Now for the past 2 months the gear shift will not work or while driving the vehicle just loses acceleration and braking and slows to a stall and I can-??t do anything until the gear shift turns back. I had 3 children on [XXX] when this started putting all our lives in danger. We were stuck for 2 hours the vehicle ran but was not drivable. Every mechanic says something different and it is a luck of the draw if the vehicle will work when you try it. Batteries all tested good. No obvious other issues other than loss of power steering for a short time. All warning lights flashing on and off randomly but it coincides with the loss of driving capabilities. I just want to be done with this vehicle it-??s dangerous and now I-??m stuck with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Angelo , TX, USA

The hood paint is showing bubbles

- Lexington, SC, USA

I keep getting a check engine light with my Pacifica hybrid. The scanner says P1B11, soft code is P0506, Hybrid battery or wiring harness. The codes erase after driving for a long while, however, I notice that I-??m not able to maintain a full hybrid battery charge for longer than a few miles. After about 5 miles of driving, I-??m a 80% of battery life left. MPG averages about 30+/- something-??s not right. It-??s happened twice now, both times with excessive outside temperatures. 1st time while idling, 2nd time while stopped for fueling.

- Apple Valley, CA, USA

In March of this year (2024), while driving down the road at 45 mph, my Pacifica's dashboard suddenly lit up and flashed all kinds of warnings including ABS off, the check engine light, the parking brake, the service electronic throttle control, electronic stability control off, collision off, warning parking brake, and other lights that I'm not sure what they mean. It seemed like every warning light in the panel lit up. The van slowed down and wouldn't let me accelerate and it felt like the power steering wasn't active. I pulled into a parking lot and shut the engine off. After restarting, the check engine light was lit, but the van let me proceed. I took it to my auto shop that said the codes were all electronic/ software related and I had to take it to a dealership. The dealership said they couldn't find anything wrong and that the codes didn't save. On June 9, the lights started flashing again while I was parked in a parking lot while I was on a road trip. I was able to capture the end of it on my camera. I again turned the engine off and on again, and the van "reset" with only the check engine light on. I was able to proceed through the rest of the weekend and the check engine light actually turned off after a day. Then on June 22, the warning lights started flashing again. My son was driving this time (along with my husband and 2 other sons). He pulled into a parking lot to return the van home, but it wouldn't go into a gear. Slowly, they toggled through the gears until it would allow them to drive the van home. He also said that it felt like he lost power steering. Losing steering, the ability to accelerate, the ability to put the vehicle in gear while driving, and losing the ABS system and the electronic stability system definitely puts my family and others at risk of an accident. I am prepared to take it to my dealer if asked. It has not been inspected by anyone else accept a local car shop and the dealership.

- Oxford, OH, USA

Purchased the car used in 2018. Worked fine. Always kept up with my oil changes. Car now over 72000 miles. Suddenly, noticed car would jerk while im driving. Was told engi e misfire. Had it fixed so i thought. After a while, happening again. Also, without any warning, suddenly coolant disappears somewhere in the car. Not coming out at all. And without warning, car overheats. Constantly filling with coolant. Engine light suddenly comes on. Blinking on and off. Now im in engine failure. Not in warranty. Checked several forums, tons of people with the SAME issue. Bad engine from Chrysler. My Supreme warranty is expired, i am single mother of three and cannot fix. Still financing this vehicle. Can anybody help me? I dont have thousands of dollars to fix this.

- East Orange, NJ, USA

My Vehicle suddenly stops while the car is in motion, it shuts completely off. I had an instance where my car shut off coming off the freeway off-ramp. This has happened on numerous occasions and we have been trying to call the dealership to see if there is any recall. We are never given a straight answer and we feel unsafe to drive our vehicle

- Helendale , CA, USA

After radiator was replaced by the dealership, our car has been experiencing coolant leaks that we have -??repaired-?? twice, however the issue keeps coming back within the week. We are also experiencing stalled engine will driving, where the car just slows down instantly or stops.

- Columbia, SC, USA

I have had transmission problems with this van since I bought it. Had it in the shop several times. It jumps or pops and throws vehicle forward. I also have had to replace the large battery and the accessory battery multiple times. This has left me stranded many times bc it will shut off while driving. Last time was today 11/01/2023. Large battery and alternator was good. Accessory battery dead completely and replaced for free since it was in warranty still. But they say it has caused my van to misfire in cyclinder 3. Car has only been maintenance through Elliot Chrysler Dodge in Carthage

- De Berry, TX, USA

sliding door closed on my daughters hand even though the dealership claims the sensors work fine.

- Oak Park, MI, USA

GPS does not show accurate location. GPS location is showing vehicle location is 100s of miles from the actual location. This makes GPS unusable, and other vehicle functions that require the vehicles location to be unusable as well. There are extensive documented reports of this incident online.

- Wadsworth, OH, USA