When negotiating some turns the steering wheel "sticks" and resists turning back out of the turn a little. It makes slight corrections jerky.

- Baneberry, TN, USA

The contact owns a 2018 Chrysler Pacifica. The contact stated while driving at undisclosed low speeds, the electric power steering stopped functioning properly after the contact heard an abnormal crunching sound coming from the front end of the vehicle. The contact also stated that while driving at an undisclosed speed, the vehicle briefly jerked and jolted during acceleration as if the transmission was slamming into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic for regular maintenance service, and the contact was informed that the motor mounts needed to be replaced. The vehicle failures were not diagnosed during regular maintenance service. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,000.

- Loon Lake, WA, USA

The contact owns 2018 Chrysler Pacifica. The contact stated that while driving and making a slight left turn on several occasions, the steering wheel became stuck and failed to return to the center. Additionally, the contact stated that the steering wheel was forcefully returned to center to straighten the vehicle. The vehicle was not diagnosed or repaired. No further information was available. The failure mileage was approximately 125,000.

- Sunbury, NC, USA

while driving on I40 east of Ashville, the power steering became sluggish. like turning in molasses. I had to manhandle the steering wheel to complete the turns (at 70 mpg). My wife also drove on I40 and felt the same thing I was feeling. The next 3 days it did not do it again, I was driving in town. Later I felt it while going on a curve at about 62 mph. This also happened to be going up an incline. Earlier on i40 it did not mapper if going up hill or down hill.

- Raleigh, NC, USA

Steering experiences sticking during gradual curves in the road. It requires some effort to return the steering wheel from the stuck position and I-??m worried that it won-??t someday and cause a collision.

- Dickson, TN, USA

Steering wheel feel like it-??s get stuck

- Franklinton , NC, USA

The contact owns a 2018 Chrysler Pacific. The contact stated that while driving at various speeds and making slight turns in either direction, the steering wheel became sticky while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who replaced the steering rack, but approximately two years late, r the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- South River, NJ, USA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 40-75 MPH, the steering wheel partially locked up. The contact used extra force to correct the failure. The failure had occurred while the steering was turned at a certain angle. The steering wheel was sticking while turning at the 10 o-??clock or 2 o-??clock positions. There were no warning lights illuminated. The contact located an article regarding NHTSA Action Number: PE25009 (Steering). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 55,000.

- Lady Lake, FL, USA

Steering feels like it sticks when going around curves. Has been happening since we bought the van

- Lincolnton, NC, USA

The contact-??s employer owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions at undisclosed speeds and making a turn, the steering wheel became stiff and required extra effort to return the steering wheel to the center. There were no warning lights or messages available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 204,000.

- Ottsville, PA, USA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and turning, the steering wheel was sticky and failed to return to center automatically. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

- Savoy, IL, USA

Report is related to the probe into a sticking sensation on gradual turns. Particularly when at the 1 and 11 o clock position.

- Columbia , IL, USA

Power Steering seems to have outages.

- Hannover, OH, USA

While slowing to a stop at a traffic light, the engine stalled unexpectedly. The start/stop system did not restart the engine when I released the brake pedal. Accessories (radio, lights, etc.) remained powered, but I could not shift the vehicle into neutral. After approximately 20 minutes, I was able to restart the engine; however, the transmission remained unresponsive and the engine could not be shut off using the ignition button. I was unable to shift to neutral or turn the steering wheel. Message on dash indicated shifter module required service, and indicated that the vehicle was not in park when attempting to turn off vehicle. The vehicle was only turned off by disconnecting the 12-volt battery. The vehicle was towed to a Chrysler dealership and diagnostics completed, showing error codes with the shift module. They were unable to recreate the problem and advised replacing the shift module. When inquiring about recall V53, the dealership service department indicated that this recall had been repaired on the vehicle in 2020. These symptoms match those described in Chrysler Recall V53 (NHTSA Campaign 19V-348) for 2017-?"2019 Chrysler Pacifica vehicles equipped with start/stop systems, which involves a loose battery ground connection. My VIN is not currently listed in the recall as it was reportedly corrected in 2020, but the issue created a hazardous situation by stalling in traffic, disabling shifting, and preventing engine shutdown. This could have resulted in a crash if traffic conditions were different. Please investigate whether additional 2018 Chrysler Pacifica vehicles not currently included in Recall V53 should be covered or if this is a recurring safety issue with the engine start-stop (ESS) on 2017-2019 Chrysler Pacifica vehicles.

- Salem, IL, USA

Component/system failed: Electric Power Steering (EPS). The system intermittently fails during normal driving, showing a "Service Power Steering" warning. Diagnostic codes include U113E (lost comm w/ EPS), C2217 (SAS not calibrated), C2210 (EPS internal fault), P058C (low voltage), and P1009 (hybrid module MIL request). The issue began immediately after a Chrysler recall service where the main charging unit was replaced. Vehicle is available for inspection. Safety risk: Loss of steering assist creates a serious hazard, especially during turns or at low speeds. The steering becomes extremely heavy without warning, increasing the risk of collision or inability to maneuver safely in traffic or parking situations. Dealer confirmation: Yes. A Chrysler dealer confirmed the EPS fault and quoted $5,500 to replace the entire steering rack. No electrical diagnostics were completed, despite the issue starting after recent electrical recall work. Inspections by others: The dealer has inspected the vehicle. Chrysler corporate has been contacted but has not yet resolved the issue. No inspections by police or insurance. Warning signs: The issue started right after the dealership performed recall work. -??Service Power Steering-?? message appears, and diagnostic trouble codes are present. The error is intermittent and can clear after restarting, only to return later.

- Sarasota, FL, USA

Electronic power steering failure at around 40k miles driven. Was able to replace completely understand warranty.

- Atlanta, GA, USA

Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns or roundabouts, the engine will stall and then drastically jolt into gear. Two different mechanics have not been able to identify the root cause. They have checked alignment, electrical codes, and other potential issues without any answers. After research, I believe I am experiencing similar issues as detailed in the Safety Recall V53 / NHTSA 19V-348 Power Steering Assist. My VIN was not included in the recall, but I believe my car is showing similar concerns. I have requested a local Chrysler dealer look into this issue specifically and I have an upcoming appointment.

- Westfield, IN, USA

Going around curves the vehicles steering seems to lock in the turn and then jerks out of the turns. The dealership says there's nothing wrong.. It's dangerous and scarey and this is a minivan the steering should not lock or get stuck going around curves off offramp anywhere between 30- 55 mph. It's scarey. The car turns out of the lane on several occasions at first that's how I thought the car operated and now I discovered I'm wrong as it is getting worse. I cant get the car dealership to fix it!

- San Diego, CA, USA

The power steering stops working intermittently while driving. Today we were going about 40mph and the steering wheel locked up for about 2 minutes. We were driving straight forward. When we came to the stop light we turned the engine off and restarted the engine. We could have a major accident. It has been doing this for about 3 weeks. We are not going to drive it until it fixed.

- Flower Mound, TX, USA

Power steering went out and can-??t back

- Pall Mall, TN, USA