10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
9,033 miles

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problem #62

Oct 022023

Pacifica

  • miles
Occasional loss of power steering and or locking up of the steering wheel resulting in excessive force to overcome the locked or "catched" position. Dealer has inspected and says that the electric steering gear is faulty.

- Baton Rouge, LA, USA

problem #61

Sep 052023

Pacifica

  • miles
Driving through a parking lot when the van said shift to park and completely shut off while moving. Lost power steering and acceleration. Car then would not restart. Husband came and we hooked to his battery and somehow it cranked and we got it home.

- Winnabow, NC, USA

problem #60

Sep 022023

Pacifica

  • miles
Several near-accidents yesterday and today. Steering wheel randomly locks up when driving. This is an extremely dangerous situation for my wife and 4 children riding in the van. You have to physically force the steering wheel back over, which can easily result in over correction which could also cause a crash. No warning lights on at the time, and has happened 4 times yesterday and once today already. How is this not a recall?!

- Ocala, FL, USA

problem #59

Feb 012023

Pacifica

  • miles
I purchased this vehicle used in 2022. A few months after purchase, I began to notice that while I was going through a sweeping curve in the road and traveling faster than approximately 30 MPH, the steering wheel would stick at approximately 1 o'clock or 11 o'clock depending on which way I was turning while attempting to straighten the wheel back out after completing the turn. To get the steering wheel to return to center, it takes forcible action. If not careful, this forcible action can cause you to overcorrect from the turn. This becomes quite dangerous especially on narrow one lane roads. This problem has been discussed with multiple service centers, but has not been able to be diagnosed. No warning lamps are present in the vehicle and all other systems seem to be working fine.

- Conroe, TX, USA

problem #58

May 032019

Pacifica

  • miles
The informational screen when turned on get super super hot and has slightly warped the dashboard. I believe There is a connection between Having the informational screen on while driving and the steering wheel sticking. It sticks less when the informational screen is turned off. I worry that if I-??m driving with the radio on it will catch the car on fire

- Port Saint Lucie, FL, USA

problem #57

Dec 012022

Pacifica

  • miles
When making slow but sharp turns (ex: turning into a parking spot) the vehicle shudders.

- Columbia, PA, USA

problem #56

Dec 272022

Pacifica 6-cyl

  • miles
Steering control loss due to the lower right control arm knuckle pinch bolt failure causing the lower control arm to separate from the steering knuckle. This problem had been identified by Chrysler and repaired in May of 2018 under Recall V15, but has occurred again. Due to the inability to having any directional control of the vehicle could have resulted in a serious accident had I been operating the vehicle at a higher rate of speed or in a more populated traffic area. The vehicle was towed to a Chrysler dealership and has been repaired. I also contacted Chrysler directly to report the problem but I don't feel they take the matter as serious. There were no vehicle warning lamps or message except at the time of failure. As I lost control of the vehicle a brief message appeared saying "Electronic Steering Component Failure"

- Port Charlotte, FL, USA

problem #55

Sep 292022

Pacifica

  • miles
I was driving on a local road and car suddenly stopped running; accelarator unresponsive; power steering not working either. I was able to pull to side. Car said shift P to start, gear change didn't do anything and blinking, check engine light came up. And -€œcheck charging system-€ light came on. It was very dangerous. After 3-4 minutes I was able to get my car turn off and on and then it drove normal. So I decided to take it in nearby open parking area. It would restart but not do anything even if switched into drive or reverse. Check charging system light on and no power steering again. I had to get it to get it towed the next day from that lot. First tow truck unable to tow due to steering being locked. 2nd tow truck needed help to move car due to steering. Been at dealer for 30 days. They changed charging port but it didn-€™t work. Now they are changing battery. I don-€™t want this car back and don-€™t want to keep making payments on it either. It-€™s not a safe car.

- Flower Mound, TX, USA

problem #54

Oct 082022

Pacifica

  • miles
Power Steering is unavailable Stop/start is unavailable Wasn-€™t able to avoid an accident this morning from deer. Steering went out.

- Wake Forest, NC, USA

problem #53

Sep 102022

Pacifica

  • miles
The car battery system has failed over 5x when driving. All of a sudden the car battery lights start coming on & stearing shuts down and car stops. The last time it completely shut down. No power to even run hazard lights. No power to lock the car or rollup the windows. It has been 2 weeks and dealership mechanic can not figure out what is wrong.

- Palo Cedro, CA, USA

problem #52

Sep 052022

Pacifica

  • miles
Car steering, get stuck very often, and then continues to work properly.

- Katy, TX, USA

problem #51

Feb 012022

Pacifica

  • miles
There are multiple things but here are a few i thought my wife was crazy until i started to drive it. 1. The steering feels like it gets stuck its not Major but it is a slight tug and it does it at random. 2. The trunk opens own its own (it has done this 2 times while i was driving) my wife says it has happened to her 1 other time as well. 3. The sliding doors will open and close on freely like something is caught in the track however the tracks are clean and it will bounce open close. 4. The Gas pedal sticks not engaged but when you press the gas nothing will happen then all of the sudden the RPMs will skyrocket 5. Cruise control works great if your on a flat road but if you get on a slight hill your either getting all the RPMs or it turns it off 6. The Auto Stop start thing stopped working and the light stays on but that's fine I didn't like the stop start thing anyway. 7. I did change a battery and it helped with the dash lights not looking like a Christmas program 8. the AC went out after the car had one of the RPM fits then the AC stopped. how does that make sense 9. overall i think the car is having some type of electrical issue or it has a mind of its own. Ive gone to mechanics and they all just do the same shoulder shrug. i have a appointment with a dealership but they are so back logged its disappointing.

- Buffalo, TX, USA

problem #50

Aug 052022

Pacifica

  • miles
Steering is sticking. While turning the wheel at speed the steering sticks and does not automatically straighten out requiring the driver to manual straighten out of the turn. Very dangerous.

- Merritt Island, FL, USA

problem #49

Jun 142022

Pacifica

  • miles
On multiple occasions over the last 2 weeks the steering will lock up while driving. This is happening at different speeds and different locations. The steering wheel locks up and takes a few seconds to free up. This vehicle is unsafe for my family, because at any given time the steering could cause us to crash. Their is no warning lights or anything that come on.

- Delbarton , WV, USA

problem #48

Feb 082022

Pacifica

  • miles
Vehicle randomly loses all steering power and van completely shuts off while in motion. Has happened twice now without warning. Won't start up til vehicle is in park and has stalled for a minute.. Could be potentially very dangerous on a highway or busy intersection. I have owned this vehicle for less than 1 year. According to consumerreport.org certain pacificas years 2017-2019 had this same issue back in 2019 and approximately 150,000 were recalled at the time. However, currently there is no open recall active. Reference NHTSA campaign number:19V348 Reference FCA recall number:V53

- Brook Park, MN, USA

problem #47

Jan 242022

Pacifica

  • miles
2018 Pacific Vas (limited edition) has 51,000 miles on it. For the past two weeks the van has experienced loss of power steer on multiple occasions and it will last for just a few seconds to a few miles. If I shut the vehicle off and turn it back on that generally solves it. The loss of power steer has happened at an idle to up to 60 plus miles per hour. Online research shows a recall for this specific issue however, when I enter my VIN my van is not affected. I have also had other issues with the van such as third row getting locked up, passenger door not opening, stop/start feature not working, van says "pull over vehicle will stop soon".

- Sparta, WI, USA

problem #46

Nov 272021

Pacifica

  • miles
Minivan has 59,194 miles. While driving home the power steering stopped working. It lasted a a second or two and a message displayed something about power steering unavailable. Then it started working normal, but a few minutes later it happened again - lasting a second or two. The first time was on the highway - second time on secondary roads at 55 MPH. VERY scary. The steering wheel was unresponsive - I wasn't expecting the loss of movement. Didn't dare drive it the next day. Took it to a local mechanic, but they were not able to find anything - stated it matched the description of the recall for steering issues - but my minivan wasn't part of the recall.

- Hudsonville, MI, USA

problem #45

Nov 042021

Pacifica

  • miles
I was driving 10 days ago on a 75mph highway and suddenly a red light pops up in the dashboard and the steering wheel got really stiff and I could not move it, only about a 1/2-€ to each side. It lasted around 1 minute but seemed forever as I felt I was in a very dangerous situation since I had trucks behind me and I had to lower my velocity, while shaking and fearing for my life. I never got the opportunity to read exactly what the dashboard said. After that, everything seemed -€œwell-€ for up to yesterday (one week after first incident). I was driving a 40mph road and it happened again. This time I was able to read the message that said -€œpower steering unavailable-€ even though it disappeared really fast. This incident only lasted around 30 seconds, but put me in a really dangerous situation once again, because an SUV was about to hit me since I could not turn the curve of the road. I fear for my life and the life of my 3 children if I use my Pacifica again. That same day I called for service at my local Chrysler so that they could help with this very dangerous issue and they did not give me an appointment until 2 weeks from that day. They mentioned they hadn't had a client with this issue before, so I don-€™t know what-€™s going on but this is a threat to my families safety. Please help!! P.s. I googled this issue and read that there had been issues and had been recalled but I never recieved a recall for my vehicle as I should-€™ve. I will add photo of this article.

- Eagle Pass, TX, USA

problem #44

Oct 012021

Pacifica

  • miles
While driving the van suddenly stops and the engine cuts out-this has been accompanied by multiple dashboard warning lights going on and off. The steering wheel also locks up when this happens. The van shows that it is still in run mode but will not move until it is turned off completely and then restarted. This has occurred while in traffic driving at normal speeds as well as when turning. In these instances I had my kids in the vehicle with me. Following one incident the vehicle would not restart for about 2-3 minutes. When attempting to start the dashboard lights and interior lights would flash on and off and then stop. I have taken it to an independent repair shop that was unable to correct any issues due to proprietary Chrysler programming. My local Chrysler dealership told me that they could not replicate the issue. I have also had issues with the side and rear power doors opening part way and then closing and vice versa. This incidents have occurred while the vehicle was running but not in motion. The local dealership did diagnose an electrical issues with the rear folding seats that was caused from a programming bug that they indicate was fixed. All of these issues have occurred multiple times and every time I am told that it could not be replicated so there was nothing to be done. Currently the van is not operational as it will not start, when attempting to start ALL the lights (internal and external) flash on and off, the vehicle indicates that it is in run mode but the engine is not on. I did have the battery tested, it-€™s fine. Multiple online searches revel that I am not the only consumer with this issue.

- Lansing, MI, USA

problem #43

Sep 062021

Pacifica

  • miles
While driving the steering locks up and a message comes on that says power steering unavailable. It does not happen every time but lately it has been more frequent. This prevents me from steering and I have to try to pull off the road to shut the vehicle off and restart it. It is difficult to steer on a curve when your steering is locked up. This has happened at various speeds.

- Middletown, IN, USA

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