10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,126 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Chrysler refuses to acknowledge or help with finding carseats that fit forward facing in their middle row captains stow and go seats due to the extreme tilt their second row headrests have which are non removable in the second row of the van. Hence most people are unknowingly installing their carseats incorrectly braced against the headrests or have them pushing the carseat headrest forward which almost all car sear manufactures do not allow. This is a safety issue for so many children and even going to cpsts may not help as it basically forces the consumer to buy new seats which they may not be able to afford so they likely will not and will continue using the unsafe car seat.
- Plainfield, IL, USA
My 4 year old son was playing in the right rear seat. He apparently pushed the button that folds the seats. We had our backs turned. When we turned around the seat was starting to crush him. There was no immediate way to reverse the seat closing. We had to let it close then fold it down. Then we pushed the button to move the seat back up again after we figured out how to do this. He was not permanently injured as far as we know but was very frightened. A different sized child could be injured badly. Also if we were immediately available to help he could have been trapped for a long time. The vehicle was stationary in a lot at that time with the ignition off. Vehical was a rental car and did not knw all the features.
- Los Angeles, CA, USA
- New York, NY, USA