My [XXX] grandson was getting out the automatic sliding door passenger side. His head was in the way and he door button was hit and the door started to close. It closed on his head and he had to force the door open because it didn-??t do what it was supposed to do. If a small child was in the door it would have shut them in and they couldn-??t get out. This needs to be addressed by the safety board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Plains, KS, USA

My local Chrysler dealership suggested (and charged me for) computer updates relating to the sliding doors and transmission of a 2019 Pacifica minivan. Without these updates, the service advisor said the sliding doors may not open/close and that the engine may rev but power may not be delivered to the drivetrain. Doors can be opened manually. I am not all that concerned about that one. But if the engine revs but does not deliver power to the wheels, the results can be catastrophic, especially while pulling out in traffic at highway speeds. These issues require a recall with costs covered by the manufacturer not the consumer. I was charged $165 for this repair.

- Linthicum Heights, MD, USA

This van was purchased by a dealer with approximately 23,000 miles. It was sold to a retail customer and the following day it caught on fire in the customers garage. We had it towed to a Chrysler dealership and Chrysler said they would not accept any responsibility for fire, even though the vehicle is clearly under bumper to bumper warranty. After leaving it there while trying to get Chrysler to fix it we finally sent a tow truck to pick it up. The tow truck driver got in the vehicle to put it in neutral and it caught on fire again. The entire front end of the vehicle is burner/melted and Chrysler refuses to look at it or repair it under warranty.

- Prescott, AZ, USA

Large leak in the left rear of the vehicle. Water came in from a currently unknown area and ran into all the crevices between the inside panels on the left side. Settled into the cubbies on the left side. And soaked the carpet in the back. Only owned the vehicle for 10 days when this happened. A large rain storm came through on Saturday water; noticed the water Sunday morning. Did some driving around Saturday during the rain storm but did not notice the water. Not sure if the water was coming in during the driving or after being parked. It was raining all day and night.

- Scott Afb, IL, USA

When opening passenger side back sliding door, it does not stay in the open position and slides forward and closes. It is very dangerous as children can get caught up in between.

- Teaneck, NJ, USA

Driving down the highway in normal weather conditions and the passenger front window just exploded, completely shattered and came into the van, glass got all over my passengers. There was no rock or object that hit the window.

- Derby, KS, USA