10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,955 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This van was purchased by a dealer with approximately 23,000 miles. It was sold to a retail customer and the following day it caught on fire in the customers garage. We had it towed to a Chrysler dealership and Chrysler said they would not accept any responsibility for fire, even though the vehicle is clearly under bumper to bumper warranty. After leaving it there while trying to get Chrysler to fix it we finally sent a tow truck to pick it up. The tow truck driver got in the vehicle to put it in neutral and it caught on fire again. The entire front end of the vehicle is burner/melted and Chrysler refuses to look at it or repair it under warranty.
- Prescott, AZ, USA
Large leak in the left rear of the vehicle. Water came in from a currently unknown area and ran into all the crevices between the inside panels on the left side. Settled into the cubbies on the left side. And soaked the carpet in the back. Only owned the vehicle for 10 days when this happened. A large rain storm came through on Saturday water; noticed the water Sunday morning. Did some driving around Saturday during the rain storm but did not notice the water. Not sure if the water was coming in during the driving or after being parked. It was raining all day and night.
- Scott Afb, IL, USA
When opening passenger side back sliding door, it does not stay in the open position and slides forward and closes. It is very dangerous as children can get caught up in between.
- Teaneck, NJ, USA
Driving down the highway in normal weather conditions and the passenger front window just exploded, completely shattered and came into the van, glass got all over my passengers. There was no rock or object that hit the window.
- Derby, KS, USA
- Linthicum Heights, MD, USA