The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving 55 MPH, he kept having to depress the brake pedal to stop the vehicle. However, the vehicle would not stop completely. The vehicle was taken to an independent mechanic and diagnosed with brake booster failure. The dealer was made aware of the failure and informed the contact that it was a known failure; however, parts to fix the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,100.

- Lansing, NY, USA

The contact owns a 2019 Chrysler Pacifica. The contact stated that while his wife was driving 35 mph, the brake pedal failed to operate as needed without warning. The contact was able to swerve past the vehicle in front of her and stop on the side of the road. The contact's wife parked the vehicle in a parking lot and the contact picked up the vehicle and drove it home. The contact had taken the vehicle to several independent mechanics for estimates on a repair. One mechanic informed him that the vehicle was still under warranty and had to be repaired by a dealer. The contact then had the vehicle towed to a dealer where he was informed that the vehicle was not covered under warranty. The mechanic diagnosed the vehicle with a brake booster contamination that needed replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

- Harleysville, PA, USA