10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 639 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Start/Stop system has gone out twice. Once the indicator light came on, the vehicle then will stop working.. sometimes in the middle of a road or while driving. We-??ve taken it to our dealer twice, replaced the batteries (twice). I am truly concerned for my family-??s safety as it feels like we can-??t control the car when it malfunctions. This issue is ongoing, first repair was made July 2022 at Arrigo Chrysler in Ft. Pierce, Florida. Next same place in August.
- Jensen Beach , FL, USA
Yesterday, (12-22-2022) power steering stopped working while driving vehicle, pulled over and restarted the car and started driving again and once again the power steering stopped working but did make it home. Then this morning when backing out, the power steering stopped working, pulled back into the garage and parked. Called dealer for assistance, told they were closed until Monday.
- Springfield, IL, USA
Driving along on Aug 2nd and at about 30 mph all electrical systems turned off, acc, blind spot, automatic braking etc, it went into limp mode and I had to pull over. The dealer installed a few updates and reset the codes. I drove it three more days and then it happened all over again this past Sunday the 7th
- Warner Robins, GA, USA
I have taken item to shop twice. The auto stop/start stops working and causes vehicle to stall. Dodge dealership says it is a loose battery wire and just reconnects it. The feature stops working and has a cautionary light. The vehicle runs poorly during this time and seems like transmission out of gear.
- New Market, AL, USA
The steering wheel is pointed to the left all the time.
- Capitola, CA, USA
2019 Chrysler Pacifica. Uncontrolled steering wheel. The consumer stated the steering wheel jumps to the left or right. The failure caused the consumer to crash into a large rock damaging the front end of the vehicle.
- Streetsboro, OH, USA
Lane sense behaves erratically in certain circumstances; alerts loudly and request hands be placed on the steering wheel when they are already on the wheel and am traveling safely within a lane; no lane changes. Has alerted in driveway as well and alerted for service. Took to dealer and they could not replicated or determine problem. They provided informational flyer on lane sense but it does not match reported conditions/alerts I received on auto's console. Consistently fails and behaves erratically going northbound on golden gate bridge - in all lanes and on multiple occurrences. Occurs in various environmental conditions from fog, clear day, rain, etc. Occurs in motion and when car has been still/stopped (in driveway.) system alerts and then automatically deactivates itself. I don't know that manufacturer and dealers have full understanding of behavior; especially the detection of what the car believes are no hands on the steering wheel/feedback torque.
- Corte Madera, CA, USA
While my wife was sitting in the car with the car running in park the car began to go in reverse and it started to accelerate and brakes didnt work and car crashed into a fence and shed. Multiple witnesses confirmed her account as she had window down and was screaming with her hands in the air. Once car came to a stop it was confirmed that car was in park. Very scary.
- Belmar, NJ, USA
- Fenton, MI, USA