While driving on electric only power at highway speeds, the van stalled. The dash showed "put vehicle in park to restart" and I had to pull over with no ability to accelerate, come to a complete stop, and place the vehicle in park in order to start the van again. This happened several times, the dealership was unable to recreate the stalling issue, but found two codes stored from the check engine light coming on just prior to the stalling: P0A43 - Drive Motor A Position Sensor Circuit Intermittent P0A3F - Drive Motor A Position Sensor Circuit Both Chrysler and the dealership initially refused to attempt any repairs, and wanted me to take possession of a vehicle that is randomly stalling at highway speeds, which is extremely dangerous. When I refused and pushed them to actually address the codes, they decided to replace the transmission, which houses Drive Motor A. This same issue and process has been repeated with Pacifica Hybrid models ranging from 2017-2021, and is widely reported on the website Pacificaforums.com

- Decatur, GA, USA

On my Pacifica Hybrid the vehicle drivetrain loses all power and requires the driver put the vehicle in PARK and TURN OFF the ignition and START the vehicle again. Typically this happens when BOTH of the following conditions are met: 1) battery for the hybrid drivetrain, not the 12v accessory battery, runs to 0% or less than 1% state of charge 2) hard braking or sudden braking or braking when going down a hill. The hard braking seems to overwhelm the recharging system when the battery is at 0% causing a powertrain shutdown and all kinds of error lights flashing. It eventually ends with a "SERVICE CHARGING SYSTEM" message. Once the vehicle is in this condition it is very easy to replicate as I was able to do in this video that I recorded: https://www.youtube.com/watch?v=s6NF-kKPx5w This is quite dangerous and has left me barely able to get to the shoulder of major highways several times.

- Livingston, NJ, USA

The vehicle is an electric and gas hybrid vehicle. While driving the vehicle at highway speeds, the vehicle goes completely dead. There is no power to accelerate, no power steering, reduced braking. This happened in June of 2020 and the vehicle had to be towed to the dealership. The dealership had the vehicle for approx. 3 weeks to repair and a new electrical inverter was installed. A similar event happened on 04-13-2021, however this time once the vehicle went dead and the vehicle coasted to a stop, after trying to turn the vehicle back on it was again under power. The vehicle was able to be cautiously driven to the dealership and at the time of writing this it is being services for this issue. In both the June 2020 and current situation, there was an error code stating "service charging system". in both circumstances, this has occurred at highway speeds with significant urban traffic. My wife was driving the vehicle this last time with our child in the vehicle. When this happened she was on a one lane express lane where people travel at the highest highway speeds. She was so concerned about getting struck by another vehicle she considered having both of them depart the vehicle and cross multiple lanes of traffic to get to safety. It is extremely dangerous for the people in the vehicle and for cars around the stalled vehicle. Thankfully they did not get struck.

- Lewisville, TX, USA

Went for 1st ever oil change, technicians noticed coolant reservoir was empty (should never be) and there was leaked coolant all over the engine and bottom of cars protection pads (bad issue). Told me (get it to the dealer immediately), which I did, taking it to phillips Chrysler of ocala. In order for my engine not to blow up. I have been driving this for 7000 miles since I purchased it with zero miles. The dealership technicians said (they have never seen this condition) it came from the Chrysler oem plant this way, said that all the bolts to the coolant temperature housing that fits onto the engine block with bolts were completely loose and the only way for this to happen is that the operator at the manufacturing plant that attaches these units to the engine did not or forgot to bolt down completely the cooling unit to the engine. This is gross neglect on the part of T he oem and could have easily caused the engine to freeze or blow. Call phillips Chrysler in ocala fl at 352-732-7577 and ask to speak to abriel archer about Mr. Knauer's Chrysler Pacifica V6.

- Ocala, FL, USA