Technical Service Bulletins (TSBs) for the 2020 Pacifica are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #S2019000002

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10175674

      Hands On Steering Wheel Message In EVIC Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175577

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10174244

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175164

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    SUSPENSION

    • TSB #17-001-20

      Date Announced:
      JUL 24, 2020
      NHTSA ID:
      #10178697

      Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. Read More »

    BRAKES (PWS)

    • TSB #21-043-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10178692

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    SERVICE BRAKES, ELECTRIC

    • TSB #08-089-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183103

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #08-090-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183061

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #08-090-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183101

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    • TSB #08-090-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183061

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

    • TSB #18-093-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183064

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    PARKING BRAKE

    • TSB #9004356

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188623

      CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. Read More »

    • TSB #08-018-21

      Date Announced:
      JAN 30, 2021
      NHTSA ID:
      #10187144

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Read More »

    ENGINE (PWS)

    • TSB #S1909000002

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176546

      Customer complaint may include an overfilled engine crankcase after an oil change. Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #04-001-19

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10166589

      Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #S1809000007 Rev.

      Date Announced:
      MAR 31, 2021
      NHTSA ID:
      #10190667

      Customer complaint may include engine oil leak/consumption. Read More »

    • TSB #S2108000026

      Date Announced:
      JAN 27, 2021
      NHTSA ID:
      #10187083

      Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose Read More »

    • TSB #9004334

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10187603

      Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Read More »

    • TSB #09-012-20

      Date Announced:
      OCT 24, 2020
      NHTSA ID:
      #10183097

      Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #9004257

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176472

      FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil. Read More »

    • TSB #9004223

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173284

      BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

    • TSB #S2008000147 Rev.

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183020

      Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #9004244

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175623

      COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Read More »

    • TSB #18-039-20

      Date Announced:
      APR 21, 2020
      NHTSA ID:
      #10175733

      Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175577

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    POWER TRAIN

    • TSB #S2108000038

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188739

      Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative Read More »

    • TSB #S2123000008

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188719

      B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure Read More »

    • TSB #08-018-21

      Date Announced:
      JAN 30, 2021
      NHTSA ID:
      #10187144

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Read More »

    • TSB #S2008000182 Rev.

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10187644

      Driver Or Passenger Power Windows Do Not Go Up Or Down Read More »

    • TSB #08-089-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183103

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #18-093-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183105

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    • TSB #08-089-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183060

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #08-090-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183061

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    • TSB #S2021000004

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10178667

      Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs Read More »

    • TSB #21-043-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10178692

      Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    • TSB #S2008000075

      Date Announced:
      JUN 25, 2020
      NHTSA ID:
      #10177501

      No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177496

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    • TSB #9004244

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175623

      COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175577

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175164

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    • TSB #S2023000015

      Date Announced:
      MAR 05, 2020
      NHTSA ID:
      #10174140

      Power Sliding Door Window Will Not Power Closed Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #08-090-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183101

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    ELECTRICAL SYSTEM

    • TSB #S2008000011 Rev.

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10190656

      Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Read More »

    • TSB #S2108000038

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188739

      Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative Read More »

    • TSB #08-018-21

      Date Announced:
      JAN 30, 2021
      NHTSA ID:
      #10187144

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Read More »

    • TSB #08-015-21

      Date Announced:
      JAN 29, 2021
      NHTSA ID:
      #10187138

      Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »

    • TSB #9004290

      Date Announced:
      DEC 16, 2020
      NHTSA ID:
      #10187605

      WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact Bryon Matthews at 810 569-7452 to set up part return for analysis. Read More »

    • TSB #09-013-20 REV. A

      Date Announced:
      DEC 12, 2020
      NHTSA ID:
      #10187706

      3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #09-013-20

      Date Announced:
      DEC 05, 2020
      NHTSA ID:
      #10187686

      3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #S2008000182 Rev.

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10187644

      Driver Or Passenger Power Windows Do Not Go Up Or Down Read More »

    • TSB #9004334

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10187603

      Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Read More »

    • TSB #S2008000189

      Date Announced:
      NOV 24, 2020
      NHTSA ID:
      #10184430

      Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured Read More »

    • TSB #S2008000189

      Date Announced:
      NOV 24, 2020
      NHTSA ID:
      #10184730

      Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured Read More »

    • TSB #S2008000172

      Date Announced:
      NOV 07, 2020
      NHTSA ID:
      #10184407

      Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Read More »

    • TSB #S2008000172

      Date Announced:
      NOV 07, 2020
      NHTSA ID:
      #10184707

      Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Read More »

    • TSB #S2008000167

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183048

      Express Window Auto Up Feature Does Not Operate Read More »

    • TSB #08-090-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183101

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    • TSB #08-089-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183103

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #18-093-20 REV. A

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183105

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    • TSB #08-089-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183060

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #08-090-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183061

      Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Read More »

    • TSB #18-093-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183064

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    • TSB #S2008000143

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10181568

      AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location Read More »

    • TSB #9004290

      Date Announced:
      SEP 16, 2020
      NHTSA ID:
      #10181506

      WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector: 1. Read More »

    • TSB #S2008000132

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10180232

      U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated Read More »

    • TSB #08-075-20

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10180262

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Read More »

    • TSB #67567

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10180241

      Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering Read More »

    • TSB #S2008000119

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10180210

      Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector Read More »

    • TSB #S2008000094

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10178650

      Uconnect Market Place APP Fatal Error Message Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #S1908000170

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177489

      Radio Screen Black At Vehicle Startup After A Sleep Cycle Read More »

    • TSB #08-062-20

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10177526

      Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. Read More »

    • TSB #S1808000152

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175698

      CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #S2008000045

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10175662

      Apps Or Icons Grayed Out Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175092

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #S1805000006

      Date Announced:
      FEB 24, 2020
      NHTSA ID:
      #10173320

      ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Read More »

    • TSB #S1408000384

      Date Announced:
      FEB 22, 2020
      NHTSA ID:
      #10173323

      Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #9004223

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173284

      BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. Read More »

    ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

    • TSB #9004290

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180176

      WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #S2008000130

      Date Announced:
      AUG 28, 2020
      NHTSA ID:
      #10180233

      Radio UConnect GPS Based Trip Computer Missing Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #S2008000094

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177505

      Uconnect Market Place APP Fatal Error Message Read More »

    • TSB #S2008000073

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176540

      VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

    EXTERIOR LIGHTING

    • TSB #09-013-20 REV. A

      Date Announced:
      DEC 12, 2020
      NHTSA ID:
      #10187706

      3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #09-013-20

      Date Announced:
      DEC 05, 2020
      NHTSA ID:
      #10187686

      3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175505

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175092

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #S2008000066

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10176522

      LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating Read More »

    VISIBILITY

    • TSB #S1723000001 Rev.

      Date Announced:
      MAR 31, 2021
      NHTSA ID:
      #10190669

      Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger Read More »

    • TSB #S1623000028 Rev.

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10190668

      Outside Power Fold Rearview Mirror Appears Loose Or Shakes Read More »

    • TSB #08-032-21

      Date Announced:
      MAR 04, 2021
      NHTSA ID:
      #10190685

      Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. Read More »

    • TSB #9004342

      Date Announced:
      JAN 13, 2021
      NHTSA ID:
      #10187012

      WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »

    • TSB #S2008000182 Rev.

      Date Announced:
      DEC 03, 2020
      NHTSA ID:
      #10187644

      Driver Or Passenger Power Windows Do Not Go Up Or Down Read More »

    • TSB #9004334

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10187603

      Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Read More »

    • TSB #S2008000167

      Date Announced:
      OCT 31, 2020
      NHTSA ID:
      #10183048

      Express Window Auto Up Feature Does Not Operate Read More »

    • TSB #S2008000066

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10176522

      LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S2023000015

      Date Announced:
      MAR 05, 2020
      NHTSA ID:
      #10175472

      Power Sliding Door Window Will Not Power Closed Read More »

    • TSB #S1623000028

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10173313

      Outside Power Fold Rearview Mirror Appears Loose Or Shakes Read More »

    • TSB #S1723000001

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10173314

      Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #23-004-21

      Date Announced:
      JAN 23, 2021
      NHTSA ID:
      #10187128

      Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. Read More »

    AIR BAGS

    • TSB #S1908000083 Rev.

      Date Announced:
      DEC 17, 2020
      NHTSA ID:
      #10187653

      Check Engine Light Illuminated, Stop Start Function Inoperative Read More »

    • TSB #9004334

      Date Announced:
      DEC 02, 2020
      NHTSA ID:
      #10187603

      Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Read More »

    STRUCTURE

    • TSB #23-009-21

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188813

      Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. Read More »

    • TSB #S2123000007

      Date Announced:
      JAN 30, 2021
      NHTSA ID:
      #10187093

      Sliding Door Contacts Quarter Window Trim Molding Read More »

    • TSB #31-002-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10183098

      Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #9003644

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10174092

      BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to ... Read More »

    STRUCTURE:BODY:DOOR

    • TSB #S2023000042

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184412

      Wind Noise From Upper Corners Of Sliding Doors Read More »

    • TSB #S2023000042

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184712

      Wind Noise From Upper Corners Of Sliding Doors Read More »

    • TSB #S1908000210

      Date Announced:
      JUN 23, 2020
      NHTSA ID:
      #10177499

      Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently Read More »

    • TSB #S2023000030

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176549

      Squeak Noise Opening Or Closing Front Door Read More »

    • TSB #9003644

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10175424

      BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #S2008000189

      Date Announced:
      NOV 24, 2020
      NHTSA ID:
      #10184430

      Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured Read More »

    • TSB #S2008000189

      Date Announced:
      NOV 24, 2020
      NHTSA ID:
      #10184730

      Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #S2123000005

      Date Announced:
      JAN 29, 2021
      NHTSA ID:
      #10187085

      Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster Read More »

    VEHICLE SPEED CONTROL

    • TSB #S2123000008

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188719

      B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure Read More »

    • TSB #S2023000015

      Date Announced:
      MAR 05, 2020
      NHTSA ID:
      #10174140

      Power Sliding Door Window Will Not Power Closed Read More »

    • TSB #9003644

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10175012

      BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to ... Read More »

    TIRES

    • TSB #9004297

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10181501

      SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #9004297

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10181501

      SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. Read More »

    WHEELS

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175577

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    • TSB #19-001-20

      Date Announced:
      MAR 25, 2020
      NHTSA ID:
      #10175164

      Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. Read More »

    SEATS

    • TSB #S2123000008

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188719

      B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure Read More »

    • TSB #S2008000166

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10183047

      Rear Seat Entertainment Monitor Inoperative Read More »

    • TSB #S2008000148

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10181580

      Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module Read More »

    • TSB #08-075-20

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10180262

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Read More »

    • TSB #9004155

      Date Announced:
      OCT 23, 2019
      NHTSA ID:
      #10168391

      ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian. Read More »

    BACK OVER PREVENTION

    • TSB #08-062-20

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10177526

      Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #08-026-21 REV. A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190699

      Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired. Read More »

    BACK OVER PREVENTION:DISPLAY FUNCTION

    EQUIPMENT

    • TSB #S2108000080

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10190658

      Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out Read More »

    • TSB #S2023000042

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184412

      Wind Noise From Upper Corners Of Sliding Doors Read More »

    • TSB #S2023000042

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184712

      Wind Noise From Upper Corners Of Sliding Doors Read More »

    • TSB #S2008000172

      Date Announced:
      NOV 07, 2020
      NHTSA ID:
      #10184407

      Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Read More »

    • TSB #S2008000166

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10183047

      Rear Seat Entertainment Monitor Inoperative Read More »

    • TSB #09-012-20

      Date Announced:
      OCT 24, 2020
      NHTSA ID:
      #10183097

      Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #18-093-20

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10183064

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    • TSB #S2008000143

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10181568

      AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location Read More »

    • TSB #S2008000141

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10181558

      Navigation Shows Incorrect Location Read More »

    • TSB #S2008000130

      Date Announced:
      AUG 28, 2020
      NHTSA ID:
      #10180233

      Radio UConnect GPS Based Trip Computer Missing Read More »

    • TSB #S2008000132

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10180232

      U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated Read More »

    • TSB #9004290

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180176

      WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Read More »

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    • TSB #67567

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10180241

      Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering Read More »

    • TSB #S2008000094

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10178650

      Uconnect Market Place APP Fatal Error Message Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #S1909000002

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176546

      Customer complaint may include an overfilled engine crankcase after an oil change. Read More »

    • TSB #9004257

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176472

      FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil. Read More »

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #S2008000060

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10175689

      Radio Issues With iPhone 11 Read More »

    • TSB #S2008000059

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10175688

      Error Code 20 Message On the Radio Screen Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #S1908000208

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175091

      Satellite Radio Inoperative Radio Has Code B156B-13. Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #S1908000174

      Date Announced:
      FEB 08, 2020
      NHTSA ID:
      #10173309

      Radio Screen Black At Vehicle Startup After A Sleep Cycle Read More »

    • TSB #S2008000010

      Date Announced:
      FEB 06, 2020
      NHTSA ID:
      #10173305

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #08-026-21

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188823

      Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired. Read More »

    • TSB #S2108000045

      Date Announced:
      FEB 13, 2021
      NHTSA ID:
      #10188752

      Favorite Song On-Air Alert List Empty Read More »

    • TSB #S2008000095

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178635

      Service Shifter Is Displayed In the EVIC Read More »

    • TSB #S2005000005

      Date Announced:
      JUL 02, 2020
      NHTSA ID:
      #10178636

      EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00. Read More »

    • TSB #S2008000011

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177503

      Customer Cannot Change Cluster Display Unit Settings Read More »

    • TSB #S1908000174

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177486

      Radio Screen Black At Vehicle Startup After A Sleep Cycle Read More »

    • TSB #S2008000066

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10176522

      LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating Read More »

    • TSB #S1908000208

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174171

      Satellite Radio Inoperative Radio Has Code B156B-13. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #S2008000172

      Date Announced:
      NOV 07, 2020
      NHTSA ID:
      #10184407

      Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Read More »

    • TSB #S2008000077

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10177471

      VP2R Radio Clock Not Keeping Time Read More »

    • TSB #S2008000073

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176540

      VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery Read More »

    • TSB #S1908000174

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176519

      Radio Screen Black At Vehicle Startup After A Sleep Cycle Read More »

    • TSB #S2008000060

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10175689

      Radio Issues With iPhone 11 Read More »

    • TSB #S2008000059

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10175688

      Error Code 20 Message On the Radio Screen Read More »

    • TSB #08-124-19

      Date Announced:
      DEC 14, 2019
      NHTSA ID:
      #10170389

      Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #08-075-20

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10180262

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #S2008000089

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177497

      SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #S2008000172

      Date Announced:
      NOV 07, 2020
      NHTSA ID:
      #10184407

      Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Read More »

    • TSB #S2008000166

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10183047

      Rear Seat Entertainment Monitor Inoperative Read More »

    • TSB #S2008000130

      Date Announced:
      AUG 28, 2020
      NHTSA ID:
      #10180233

      Radio UConnect GPS Based Trip Computer Missing Read More »

    • TSB #S1908000208

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175504

      Satellite Radio Inoperative Radio Has Code B156B-13. Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #S2008000147

      Date Announced:
      SEP 29, 2020
      NHTSA ID:
      #10181579

      Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active Read More »