February 23rd: car shut off while getting off the freeway. Would not restart for 5 minutes. Had no acceleration but could still steer. February 23rd: brought car to the dealership, they scanned the car and there was no code. February 26th: car shut off 3 times on the freeway going 70mph. Had to pull over and restart car to be able to accelerate. I had my 2 kids in the car at this time and fear for their safety. March 1st- car shut off on the freeway going 70 mph. Had to pull over carefully again. Turn off the car, open the car door, wait a few minutes, restart. March 3rd- car shut off on the freeway again. Brought car to the dealership again, they asked for me to drop it off on Monday. March 6th- left car at dealership. They said it needs a new transmission and would be a minimum of 30 days to replace it, but most likely longer.

- Newbury Park, CA, USA

On 3/6/2023 while driving on a freeway, my vehicle experienced a complete loss of motive power and the accelerator was unresponsive. The dash gave me a warning that the vehicle was off. On 3/7/2023, the same incident occurred twice while on the same freeway. on 3/7/23, I dropped it off at Moss Bros Chrysler Dealer in Riverside, CA for the loss of motive power recall I was just notified of. The software update from the recall was performed, and the service adviser informed me that it was successful and the issue had been resolved. On 3/9/2023, I drove it on the freeway, and again, the same loss of motive power occurred. This time, the dash warned me that vehicle shutdown was imminent, and a turtle icon displayed on the dash. However, the moment the dash displayed this information, all motive power was lost and the experience was identical to before the software update. This is a significant safety issue as the freeways in my area usually do not have any shoulders or areas that are safe to pull over on. This is a serious defect that poses a safety risk to anyone in the vehicle. It has not been fixed by the recall.

- Riverside, CA, USA

While driving on the freeway at 60-70 mph, in 20 degree weather at night, the engine suddenly, and without warning, stopped. A dash error message showed instructions to put the car in park and push the start / run button. The van was still traveling at a high rate of speed while the message stayed up and the van had to be carefully maneuvered through traffic, across multiple lanes to the next exit, without the ability to accelerate when needed. Somehow no one was hurt and the vehicle did not get into an accident, but it came to a stop in the middle of the exit ramp, which had a steep uphill grade. The van was unable to be restarted. A Good Samaritan helped push the car to a nearby lot while car was in neutral. It was unable to be started then and two and three days later. The roadside assistance couldn-€™t be provided until a few days later because the incident occurred at the beginning of the weekend. The vehicle was finally towed to the closest dealership today. The dealership said the software update is available for the recall of potential loss of motive power, which appears to be the issue we experienced. They said it would take 2-3 weeks to look at the vehicle due to their backlog. I called the dealership where we bought it, and they said the same. Also, based on initial research, it seems the software update will only give advance warning when an electrical short is about to cause the engine to stop so the driver can have advanced warning and presumably drive to safety without an accident. Unfortunately, the manufacturer still needs to address the root cause and build a solution to prevent the electrical short from happening in the first place. The situation is troubling and the manufacturer and both dealerships are even stalling in getting us a complimentary loaner vehicle. Also note that we were not instructed to stop driving the vehicle when we found out about the recall prior to the incident. Again the van won-€™t be fixed for weeks, NHTSA shows no remedy yet

- North Royalton, OH, USA

I drive on the freeway, and I lost any power with the car, I'm lucky my baby was not in my car on that day. It happened two times and I go to the Mopar service center, they tell me they don't have the part for that, and I ask them what's should I do with that situation, and they said that's a good question, I have no idea, but you can wait for the part and I don't know when the part comes in maybe a week, and maybe few months.

- Hayward, CA, USA

This is a Plug in Hybrid vehicle (Rental from Avis). I was driving on freeway today January 13, 2023 and vehicle lost all propulsion (did no respond to accelerator being depressed) with warning message on screen "Press Brake and Push Button to Start" and "Shift to P to Start" while at 64mph. Vehicle was slowing down and would not accelerate when pushing on the accelerator pedal. Happened twice during 20 min drive into work. I was able to have my phone ready and took pictures of the warning screen the second time. Pulled off to the side of the road to be able to switch the car to "P", turned off the the car with the push button and then restart. Notes: 40 degrees F 10 minutes into drive Heated Seats ON Rained the night before, damp in the morning This issue occurred on January 10th as well and had to pull off and restart as well.

- Canton, MI, USA

We were driving our Chrysler Pacifica hybrid on the highway and it stalled and said put into park and completely turned off. When we pulled over to the side of the road, the car would not start and had to be towed to the dealership. It was very unsafe and not the first time that our car has turned off.

- Aurora, OH, USA

Have a 2022 Chrysler Pacifica Pinnacle which we picked up 10/8. This incident occured 11/3, Issue occurred with car under 1000 miles driven. So less than 1 month of ownership. Driving on 4 lane highway during stop and go traffic. Driving approximately 15-20 MPH. Car suddenly loses all forward motive power with engine light and battery light flashing on dashboard. in center dash it was saying "Service Charging System". Luckily, was able to coast to shoulder of highway. Was unable to restart car for 15 minutes, Car kept saying to put into P and until after completely turning the car off by opening the driver side door to simulate leaving the vehicle, and then closing the door. Drove to dealer and car stored DTC P0A45 error code, which they cleared and test drove for 50 miles. They could not reproduce the issue. Losing driving power is very dangerous while driving at any speed! this is a HUGE safety concern for my family with two small children. This needs to be investigated and a cause determined! This is a major accident or even death waiting to happen!

- Beaverton, OR, USA

Twice now driving on the freeway in my brand new 2022 Plug-in Pacifica with 10K miles-€" all of a sudden there is a rumble (feels like a down shift) and the vehicle won-€™t accelerate. The dash message started flashing -€œPut in P to Start.-€ However, the car is still on and in -€œrun.-€ I pulled over, put the vehicle in park, and turned it off. Then I had to push start button several times to unlock the shifter to go to drive again. A check engine light came on. The first time it happened, I finished my trip. Later that day when I had parked the car for a few hours the check engine light went off. The second incident happened a week later. The engine light came on. So I dove to the closest Auto Zone for a code reading. It came back at: P0A43.

- Fenton, MI, USA

Was driving home and accelerating when there was a mechanical "thump" noise and the vehicle MIL indicator came on with a "red turtle" indicator on. Vehicle speed/performance was immediately reduced and I was not able to maintain a safe speed or have enough power to travel at appropriate speeds when hills were involved. This is the second time this has happened in this vehicle. The dealer has already looked at the vehicle prior and claimed they found the issue and resolved it. Since it occurred again the issue has clearly not been resolved or properly identified.

- Gaithersburg, MD, USA

Was driving down I-270 with family when the vehicle immediately registered a fault that the hood was open and unable to charge/condition battery. All engine power and speed control was lost at highway speeds and was barely able to get out of the way of traffic. I was able to coast to the shoulder without injury or accident with a few near misses. Opened / closed the hood at the side of the road and the fault didn't clear. 5-10 minutes later vehicle cleared the error and I was able to drive to a local dealership who told me "there is nothing they can do for me". The best option I had after talking with the Chrysler dealership was to to drive home praying my family didn't get stuck again.

- Gaithersburg, MD, USA

The car stalled while driving. I was driving down a city street and the engine cut off and a message on the dash read "Put Vehicle in P to start." I pulled over and it took several minutes to get the car to restart. This happened several times on the way back to the dealership (we had only just bought the car the day before). Our safety and that of others on the road was put at risk because we were stopped in the middle of traffic and were unable to move. Pulling over across traffic once the car had stalled was also dangerous because I could not propel the car forward. I did manage to steer the car to the side of the road. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. After the incident happened, the "check engine" light came on. The car is currently at the dealership awaiting repair.

- Denver, CO, USA