10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Went to store. Came home. Went to leave again. Unable to move wheel. Says power steering unavailable. Service required. Luckily, stuck at home. Anywhere else would have been an issue or to go out suddenly.
- Vadnais Heights , MN, USA
Traveling down a country road on a clear afternoon, the vehicle traveled approximately 35 mph while cresting a small hill. On the other side of the hill was a "T" shaped intersection where another vehicle stopped in the intersection from a stop sign several feet behind. The other driver failed to complete the turn when they saw oncoming traffic. The driver noticed the intersection had an obstructed path and attempted to move into the oncoming traffic lane since no oncoming traffic was visible. Just then, the onboard computer installed in the control panel of the drivers seat had acted upon either the obstruction or the switch in lanes and assumed complete control of the braking and steering systems. The driver was unable to retrieve control from the computer systems artificial intelligence before a direct crash occured with a telephone pole. Rendering the vehicle dangerous as live wires draped the saturated earth below the tires and feet of passengers exiting the vehicle. The manufacturer was contacted, but no follow up has been made. Neither the police or insurance representatives have been helpful or any investigation made into this account. There were several lights, sensors, noises, and messages that were flashing and beeping but none were able to be understood before the sudden impact.
- Port Deposit, MD, USA
Power steering went completely out. Vehicle has only 6300 miles on it. Luckily we were driving slow and very close to home. Vehicle is almost impossible to turn. This could have been extremely catastrophic if wife or daughter were driving on highway.
- Sylvania, OH, USA
2022 Hybrid pacifica limited Breakdown on freeway, accelarator became unresponsive and car stopped. Hi all, I have a pacifica hybrid 2022 limited with 8000 miles on it. Less then 7 months old.I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown on freeway, accelarator unresponsive, HMI said shift P to start, gear change didn't do anything and blinking, check engine light came up. It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove normal. So I decided to take it in nearby open parking area and get it towed from there but even then it broke down 4 times. This is serious life threatening especially with family. I got it towed to dealership and they said next day a Software update fixed it which was hard to believe so i asked them to drive for 25 miles and guess what " Same issue happened again. So car is back to service now and I haven't heard anything back. Worst part is i had similar issue of car shutting down but that time it was in electric mode related to service charging and this was in gas mode with check engine light ON. I just wanted to see if anyone else had similar issue and how it got resolved" Thanks for the help. I am attaching some videos
- South Lyon, MI, USA
Started van with remote start to warm it up, and went to it in 5minutes, got in pushed dash button and put it in drive but THERE WAS NO POWER STEERING. Drove it 500 ft, and still no power steering. The Van had been sitting for 3 days without use.
- Saline, MI, USA
- Dayton, OH, USA