Technical Service Bulletins (TSBs) for the 2017 Pacifica Hybrid are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    SUSPENSION

    • TSB #9004022

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10170314

      Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »

    ENGINE (PWS)

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    ENGINE AND ENGINE COOLING

    • TSB #9003357

      Date Announced:
      JUN 21, 2017
      NHTSA ID:
      #10138863

      Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »

    • TSB #9003694

      Date Announced:
      MAR 15, 2017
      NHTSA ID:
      #10139989

      Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »

    • TSB #68232614A$

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121657

      Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #18-039-20

      Date Announced:
      APR 21, 2020
      NHTSA ID:
      #10175733

      Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    ELECTRICAL SYSTEM

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10174250

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #22867

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129043

      Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. Read More »

    • TSB #20616

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10129041

      P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

    • TSB #9003637

      Date Announced:
      NOV 16, 2016
      NHTSA ID:
      #10121829

      Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #23027

      Date Announced:
      AUG 23, 2016
      NHTSA ID:
      #10130081

      Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Read More »

    DIGITAL INSTRUMENT PANEL

    • TSB #22958

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129044

      1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #9003220

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121846

      RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »

    LIGHTING (PWS)

    • TSB #23104

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130080

      05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »

    VISIBILITY

    • TSB #31-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169246

      Authentic MoparŪ Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic MoparŪ Glass. Read More »

    VISIBILITY:WINDSHIELD WIPER/WASHER

    • TSB #9003109

      Date Announced:
      JUN 07, 2017
      NHTSA ID:
      #10138855

      Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »

    SEAT BELTS

    • TSB #9003687

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139978

      Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »

    • TSB #9003681

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10139985

      Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »

    STRUCTURE

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #31-006-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169245

      Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #9003696

      Date Announced:
      MAR 29, 2017
      NHTSA ID:
      #10139992

      Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #23-012-16

      Date Announced:
      MAR 05, 2016
      NHTSA ID:
      #10140239

      Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. Read More »

    VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

    • TSB #9003413

      Date Announced:
      JUN 14, 2017
      NHTSA ID:
      #10138856

      Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »

    VEHICLE SPEED CONTROL:CRUISE CONTROL

    EQUIPMENT

    • TSB #S2008000081

      Date Announced:
      JUN 01, 2020
      NHTSA ID:
      #10177469

      Cruise Control Inoperative. Read More »

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #31-003-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169247

      Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #9003723

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121742

      Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »

    • TSB #23104

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130080

      05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »

    • TSB #23137

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130079

      Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. Read More »

    • TSB #20244

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10129045

      CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #9003723

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121742

      Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »

    • TSB #9003749

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10138872

      RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #9003640

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121838

      Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. Read More »

    • TSB #Volume 2, Issue

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10129047

      Warranty Operations Newsletter Updates from Warranty Operations Read More »

    • TSB #22892

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129042

      Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Read More »

    • TSB #Volume 2, Issue

      Date Announced:
      JUN 02, 2016
      NHTSA ID:
      #10129046

      Warranty Operations Newsletter Updates from Warranty Operations Read More »

    • TSB #9002519

      Date Announced:
      MAR 20, 2013
      NHTSA ID:
      #10129008

      82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »

    EQUIPMENT ADAPTIVE