6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
200 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Chrysler dealer.

problem #1

May 012021

Pacifica Hybrid Pinnacle 3.6L V6

  • CVT transmission
  • 200 miles

The 2nd row entertainment screens do not usually turn on, when you try to use them. The latest problem is a dark screen (no functionality at all). In the past they would work until a game was selected and then it would give a dark screen.

The vehicle was taken to the dealer and software/firmware updates were applied to the system, but the dark screen issue persisted. The vehicle was taken in again in Dec 2021 for a check engine light and was diagnosed with a bad video routing module.

The vehicle is not back from the deal yet, so I'm not sure if this has/will fix the problem.

- Michael C., Fort Wayne, IN, United States