10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,087 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Mar 062024

Pacifica Hybrid

  • 35,504 miles
The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately 35,504. The VIN was not available.

- Newport, KY, USA

problem #4

Mar 022023

Pacifica Hybrid 6-cyl

  • 5,930 miles
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 65 MPH, the vehicle lost motive power without warning. The 'Stop Safely, Vehicle Will Shut Off" message was displayed. The vehicle was able to be restarted. The vehicle was taken to a local dealer and was serviced under NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was repaired; however, the contact stated that while driving at various speeds, the failure reoccurred. The vehicle was then taken to DCH Chrysler Dodge Jeep Ram FIAT Of Temecula (26845 Ynez Rd, Temecula, CA 92591), where it was diagnosed that an unknown software needed to be rebooted. The vehicle was repaired; however, the failure recurred, and the vehicle was taken back to the dealer, where it remained awaiting further diagnosis and repairs. The manufacturer was not made aware of the failure. The failure mileage was 5,930.

- West Covina, CA, USA

problem #3

Nov 292022

Pacifica Hybrid

  • 9,000 miles
The contact owned a 2022 Chrysler Pacifica Hybrid. The contact stated that while making a left turn, the accelerator pedal was depressed however, the engine failed to increase in speed. As a result, another vehicle crashed into the front passenger side of the contact-??s vehicle. No warning lights were illuminated. The air bags deployed. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a salvage yard and deemed a total loss by the insurance company. The vehicle was not diagnosed or repaired. The contact then stated that she became aware of the NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) upon searching the NHTSA website. The dealer nor the manufacturer was not notified of the failure. ?The failure mileage was approximately 9,000.

- Naperville, IL, USA

problem #2

Jan 172023

Pacifica Hybrid

  • miles
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Las Vegas, NV, USA

problem #1

Jan 172023

Pacifica Hybrid 6-cyl

  • miles
The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tools confirm parts not available.

- Nicholasville, KY, USA