really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,497 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Apr 212009


  • 152,000 miles
- the contact owns a 1997 Chrysler Sebring. The contact observed that the driver and passenger front automatic shoulder belt retractors were inoperative. The malfunction does not allow the webbing to be extracted. The shoulder and lap belt can not be worn by the occupants in the front driver and passenger seats. The manufacturer was notified of the malfunctions and there was no resolution. The vehicle has not been repaired at this time. The contact was concerned of the safety risk involved. Both the failure and the current mileage were 152,200.

- Hermosa Beach, CA, USA

problem #15

Jun 102005

Sebring 6-cyl

  • Automatic transmission
  • 87,000 miles
The seat belt on the passenger seat retracted and will not come out, making it impossible for the passenger to buckle the belt. This occurred about two weeks ago. Vehicle was seen by the dealer, and there would be a charge to the consumer for this repair.

- Englewood, FL, USA

problem #14

Aug 152003

Sebring 6-cyl

  • Automatic transmission
  • 50,000 miles
Strong gasoline odors came into vehicle from the outside when driver's side window was down. Vehicle had been to the dealer on two separate occasions, and they were unable to locate the cause of the problem......paint on vehicle was fading-turning black to white. From inside rearview mirror consumer was not able to see back of vehicle. Seat belt on passenger's side had a broken seat belt retractor. In addition, passenger's leather seat was cracking, and stitching on convertible top was coming out.

- Atlanta, GA, USA

problem #13

Jun 212004

Sebring 6-cyl

  • Automatic transmission
  • 86,000 miles
Driver's seat belt retractor failed to retract back into position. Dealership was notified, but did not resolve the problem. The driver seat belt didn't unlock. One would have to manually remove the seat belt out of the full retract position.

- Milford, PA, USA

problem #12

May 012004


  • 110,000 miles
Driver side seat belt failed to release from the retracting position, so the buckle could not be fastened. Dealership indicated that the problem may be due to a defective retractor. Dealership had to take apart the entire driver side seat to inspect the retractor.

- Brownwood, TX, USA

problem #11

Feb 072003

Sebring 6-cyl

  • Automatic transmission
  • 34,950 miles
Seat belt failure.

- Staten Island, NY, USA

problem #10

Aug 162002


  • miles
Two front seatbelts will not release for more room. Consumer will have to ride without a seatbelt while driving. Dealer notified.

- Alameda, CA, USA

problem #9

Aug 132002

(reported on)


  • miles
Driver side seat belt retracts halfway back to the spool. Seat belt is malfuctioning which can cause belt to loosen tension or lock up and not retract to secure passenger. Dealer is aware.

- Arcadia, CA, USA

problem #8

Jun 122002


  • miles
The driver'sand front passenger seatbelt will not releasei took my car to a Chrysler dealer to see how much it would be to fix them I was told over $600 to fix them both I brought my car used and the extended coverage has expired I live in ill where seatbelt are mandatory I do not have the kind of money it takes to fix something that should be covered for the lifetime of the car genrally I don't complian about anything but what is it going to take for Chrysler to do something.

- University Park, IL, USA

problem #7

Jul 222002


  • miles
Driver's and passenger's front seatbelt retractor is defective. Sometimes belt will fasten, and sometimes it won't come out of retractor.

- Tempe, AZ, USA

problem #6

Aug 212001

(reported on)


  • miles
Driver's seat belt does not release from retracting mechanism, causing seat belt to become inoperable.

- Wilmette, IL, USA

problem #5

Jul 112001


  • miles
The driver's side seatbelt twisted on the spool and will not retract. Because the car is a convertible the seatbelt unit is located in the seat. There is no way to get at the seatbelt unit to unjam the spool. The seatbelt is unuseable. I called the dealership where I purchased the car and they told me they can't repair seatbelts they must be replaced and it will cost me $345. The seat must be removed in order to get to the seatbelt unit. I live in NY, with a mandatory seat belt law. I can not afford $345 at this time. I don't understand how a seatbelt design does not allow for the possibility that the belt will twist and jam upon retracting. I am having the same problem with the passenger side, however I have been fortunate enough that I have caught it before it jammed. Shouldn't a thing like a seatbelt have a warranty for the life of the car, especially in a convertible?

- Rochester, NY, USA

problem #4

May 012001


  • miles
Driver's side seat belt fails to retract into its original position when belt is pulled out. Dealership is not willing to repair this defect under any warranty. Please provide any additional information/attachments.

- Williamsville, NY, USA

problem #3

Jun 081999


  • miles
Passenger side belt retractor broke. Belt is stuck in same position & is not usable. Also, fuel pump is broke, will not accept fuel hose that puts fuel in vehicle.

- Braer, CA, USA

problem #2

Aug 191998

(reported on)


  • miles
Seat belts lock in retractor when used. Dealers have ordered parts for problem.

- North Royalton, OH, USA

problem #1

Mar 121998


  • miles
Driver's and front passenger's seat belts would not release from their slots.

- Boulder Creek, CA, USA